Shenzhen Ayearn Hotel
Latest booking 8 hrs ago
I want to sincerely thank all of the staff at Ayearn for making my girlfriend's 25th birthday extra special! Apart from the excellent customer service, smooth check-in process (they understand foreigners' 粤康码 situation), and wonderful environment, this hotel hosts something even more special: its staff's ability to go above and beyond for its guests. When I checked in, I informed the receptionist that this stay was in fact a surprise for my girlfriend's 25th birthday. They asked if I wanted them to decorate the room with their standard decorations and I said yes. We then coordinated over WeChat to find the perfect time to decorate the room during our stay. But there was something else up my sleeve: I had bought some rose petals from a flower shop and asked if they could spread these on the bed and put a gift I prepared on it as well. They agreed and the arrangement was set. Now, before you look at the photos, keep in mind that all I told the hotel staff was to put the rose petals and the gift on the bed. I expected that they would make it look nice, but I didn't know they would go above and beyond they way they did. The photos speak for themselves! Take a look, they spent the extra time to make everything look extra nice and decided where to place the rose petals in the best places. I am very proud of their work and am really glad I chose this hotel for my girlfriend's birthday! Needless to say, my girlfriend was very happy with all of this and I am forever thankful to you all for giving us a wonderful memory. PS: If you intend on doing something similar for your significant other, please purchase and supply the hotel with the rose petals that you want. This is not something they do normally but they can accommodate your request. The other decorations (such as the happy birthday banner, chicks, etc. are all part of their standwrd decoration package). Also please give the hotel ample time to do the job properly, I promise you won't be disappointed! Thank you again to all the staff at Ayearn!!!
Outstanding
7899 Reviews