Occidental Cádiz Reviews

Response from Property: Dear Guest,Thank you for sharing your opinion about your recent stay.We are so sorry to hear about your experience. Our team is committed to delivering top-notch service and when a guest informs us of a concern, we try to do our very best to assist them in every way possible.We hope to welcome you again in the future. Best regards,Guest Experience ManagerOccidental Cádiz

Response from Property: Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience ManagerOccidental Cádiz

Response from Property: Dear guest, It is always nice for us to know that our guests have returned home with great memories of their stay and we are very grateful for the time and effort you have put into sharing your personal experience at the Occidental Cádiz hotel with us and all readers. . We are happy to receive your overall satisfaction ratings, although we are sorry that the dinner was not as expected and that the behavior of some guests with the use of the hammocks affected you. Once again we thank you for choosing our hotel for your vacation and we hope to have the opportunity to serve you again in the future. Guest Experience Manager Occidental Cadiz

Response from Property: Dear Allanhc, Thank you very much for your kind feedback. We're absolutely delighted to hear that you found our hotel to be a great value and appreciated the proximity to the beach as well as the convenience of our location. It’s a pleasure to know that our staff made a positive impact on your stay and that our dining options also met your expectations. The fact that both locals and guests enjoy our restaurant and bar is indeed a testament to the quality and atmosphere we strive to provide. We're also glad that our hotel's accessibility to the city via a short taxi ride contributed to the ease of your visit. Your satisfaction is our priority, and it brings us joy to know that we will have the opportunity to welcome you again. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Experience Manager Occidental Cádiz

Response from Property: Dear Guest, Thank you for sharing your opinion following your recent stay. We regret to hear that the air conditioning policy did not meet your expectations. Our hotel is equipped with air conditioning, and its availability is typically aligned with the season to ensure the comfort and well-being of all guests. We apologize for any inconvenience this may have caused during your stay. We are grateful for your appreciation of our hotel's location and hope that it enhanced your overall experience in Cádiz. We hope to welcome you back on future occasions. Best regards, Guest Experience Manager Occidental Cádiz

Response from Property: Dear Guest, Thank you for your review. We are pleased that you had an enjoyable stay with us and that you found our hotel to be in a convenient location for your visit to Cádiz. We thank you for highlighting the high standards of our installations, being fully aware that this is of primary importance for our guests to feel comfortable in our hotel. Our housekeeping team undertakes a thorough cleaning of our installations and rooms on a daily basis. It is very rewarding to know that you were satisfied with your spacious room and found it equipped with everything you needed, Indeed, we have a paid parking for hotel guests. Please inquire at the hotel reception about extra charges for parking. It is good to know that you enjoyed the culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates. We thank you for letting us know that we satisfied yours. We are glad that you appreciated the fantastic views our hotel offers. We hope to welcome you back. Best wishes, Guest Experience Manager Occidental Cádiz