Guest User
January 18, 2024
I stayed for 2 consecutive days and booked a windowless double bed room. It was too boring. The next morning I went to the front desk to upgrade the room type. The front desk said that the room for the day was not available yet and asked me to pay 66 yuan first. When the room was available, I would keep it. I rushed to the meeting and paid 66 yuan in cash. When I came back in the evening, I found that the king-size bed room with a window was only 334 yuan, and the windowless room I booked on Ctrip was only 335 yuan. I asked for a refund of the 66 yuan difference I paid. , the front desk rambled on, and finally agreed, asking me to add the hotel’s WeChat account and withdraw later, but it wasn’t that fast. I added the hotel’s WeChat account and sent a WeChat message but no reply was given. After a week, there was no refund. It’s really a rubbish hotel. For 66 As for the 66 yuan, I don’t need the 66 yuan, but I and I will make the people around me and my colleagues in the company never choose your hotel again. It’s so disgusting. Be careful! There is a problem with the hotel's corporate culture, and the employees are talking nonsense and have no integrity at all. The most important thing is that we negotiated in person at the front desk, added WeChat to refund the price difference, and finally the WeChat voice call got through. The person who answered the phone pretended not to know 🤷🏻♂️ and said it didn’t happen. It’s really cool.
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