Marriott Properties in Shenyang

First off, I had a terrible, and I mean *terrible*, experience at the Conrad Shenyang for two nights – everything from hygiene to service and facilities was just awful. That's why I ended up moving to the Marriott. But right from check-in, I was very impressed. The tall gentleman who checked us in, 🔅Vince🔅, was incredibly polite, efficient, and quickly understood our needs, doing his best to accommodate them. 👏 He made a fantastic first impression for the hotel. Upon entering the room, I found a lovely handwritten note. Because the handwriting was a bit cursive, I could only make out the last name, Ms. 🔅Li🔅, who I believe is from housekeeping. The next day, Ms. 🔅Zhao Lijie🔅, who cleaned our room, was very courteous and enthusiastic, yet professional. She went above and beyond to meet our requests, truly embodying the standard of five-star hotel housekeeping! 👏 I hope the hotel recognizes Ms. Zhao with both a material reward and a verbal commendation! 👏 Also, 🔅Peter Zhang🔅 at the front desk was very efficient in answering questions and quickly grasped our needs. On our first night, the faucet was a bit stiff. The 🔅lady with short hair working the night shift🔅 (I didn't catch her name) came up to check on it, then promptly contacted 🔅Mr. Jiang, the engineer🔅, who fixed the issue efficiently. 👏 And this lady even waited outside our room for the engineer and came in with him to ensure the situation was handled, showing real dedication and responsibility! The engineer who came the next day (didn't get his name either) helped us resolve a minor leak. After such a bad experience at the Conrad, I was quite disappointed with hotels in Shenyang, and I don't understand why the Marriott's ranking is lower – it just doesn't seem right! Thank you, Marriott, for helping me find a 🉑 reliable place to stay in Shenyang for future visits. If I had to pick one minor regret, it's that the hotel doesn't have a mascot. 😆