Guest User
February 14, 2024
For a hotel that is so bad that it cannot be worse, if you can choose to give it 0 points, you will never give it 1 point. 1. Noise. At night, the entire building was filled with the rumble of the exhaust fan, which was so loud that it seriously affected my ability to sleep. 2. Most of the windows in the hotel are covered with frosted cellophane paper, so you can't see outside. It feels very evil and like a ghost house. 3. Management chaos. I booked and paid online for a business king room, but what I was actually given was a superior king room two levels below. 4. Unprofessional and poor quality. After the room allocation issue arose, the front desk clerk persisted in a dishonest and deceptive attitude. First of all, I did not admit that the room types were divided into high-end and business. After I presented the evidence, I changed my mind that my room was a business king room. I again took out the photos from the hotel's official website to compare, and then admitted the mistake, but continued to refund the price difference. Dishonest. During the Spring Festival, the room price difference was huge, but they only refunded the usual room price difference. And when communicating with their leaders and the platform, they sneaked into the room and hid in the room. It was very unprofessional and dishonest. It was a veritable black shop.
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