Anonymous User
August 7, 2022
First of all, there are few parking spaces in the hotel and it is difficult to park. The security guard's attitude is very bad. Because it is summer and I want to park in a location that will not be directly exposed to the sun, the security guard refuses. This is our boss's parking space. It turns out that the boss is God. Secondly, The attitude at the front desk is very average, and the staff who clean the room are also very lazy. Because I have a child and put the twin beds together, the staff directly told me that it is difficult to change the sheets in the shared bed in your room, so I will not change them. Speechless, three o'clock She asked me to clean the room more and asked me to have it earlier another day. She had to get off work. I was speechless again. The quality of breakfast was also poor and the quality of the waiters was also poor. Before the guests had finished eating, the staff were already there to grab food from the guests. There were also two standard rooms. Bottles of water are charged for 3 yuan a bottle. On the last day, the front desk who wanted to extend my stay actually told me that the room was full and could not be extended. I felt like I was being kicked out. Why did I stay for so many days after a bad experience? Because first I made a reservation for 6 days and stayed without refund. I extended my stay because I had children and didn’t want to carry luggage back and forth. I would not choose to stay in the Imperial City again and would not recommend it.
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