Lavande Hotel (Shantou High-speed Railway Station New City Plaza)

This hotel stay experience is perfect, and I must praise the hotel front desk's excellent service! When checking in, the front desk staff told me that they could help me upgrade the room type for free. This sudden surprise instantly added a bit of pleasure to my originally tired journey. The upgraded room is spacious and bright, with a reasonable layout, exquisite and elegant decoration, and high quality everywhere. From the comfortable big bed to the complete facilities, every detail reveals the hotel's intentions. Not only that, the front desk staff has always maintained enthusiasm, professionalism and patience throughout the process, and introduced the hotel's services and surrounding information to me in detail, so that I feel caring in an unfamiliar environment. Their efficient work efficiency also makes the check-in procedures very smooth, without any delay and waiting. This time, due to the room type upgrade at the front desk, my favorability towards this hotel has risen sharply. Both the comfort of the room and the quality of the service far exceeded my expectations. In the future, this hotel will definitely be my first choice, and I also look forward to the hotel being able to maintain such excellent service and bring unforgettable stay experiences to more guests!