Meichengli Hotel (Shanghai Hongqiao Hub National Exhibition Center)

The first room was on the sixth floor, and then the sun room, which was the hottest on the top floor. We turned on the air conditioner and found it was broken. Then the front desk arranged for someone to come up and check it out. They found that it could not be repaired, so they changed our room to the third floor. p2 is the bathtub in the new room. The bathtub film sticker used by the previous person was not cleaned up. Anyway, it was quite unhygienic. The most important point is that we stayed for two days, and when we checked out, there were some facial cleansers and razors. Among them, the sunscreen and hairspray were new and just unpacked. I forgot to take them at the sink. That night in Wuzhen, I called the front desk and wanted to ask if SF Express could send it to us. The front desk said that the check-out auntie didn't see it. I guess she threw it away for us, but in fact, there was a whole bag of red bags in that position. Anyway, it was very conspicuous. If you clean it, you can judge that those things are useful and should not be thrown away. After all, many of them are new. But the auntie insisted that she didn't see our things. . . ………

The waiter obviously misled the guests when checking in, and changed the originally booked room type without authorization, and exchanged the so-called "sun room" on the 6th floor with serious design defects for me, suspected of consumer fraud. And the attitude of solving the problem after reporting it was bad. It was raining in the middle of the night and the noise of water running on the roof was so loud that I couldn't fall asleep at all. I'm not being pretentious, there are recordings and videos. These facts were also confirmed by the hotel staff. My request is to refund my accommodation fee and not pursue other matters. The attitude of the store manager is to admit that all the facts are true, but only 200 yuan of the 472 yuan fee can be refunded. I can't accept it. Suffering and delaying work the next day. Go through all the channels of rights protection. Defend your rights to the end.