Lisbon Marriott Hotel Reviews

Value for money. Friendly staff. A good choice for family. Need 10mins walk to metro station but very easy to get Uber so all good. Recommended for family with a child (x1) who don’t prefer to book 2 rooms.

During the stay, there was an event happening, but the service quality was maintained and quickly responded. The only is the HK team rang the bell a few times during the day time to check if the service needed.

The fixtures and fittings were quite dated for a global brand hotel. Location was kinda far from the city centre so you need to Uber/cab down. Walking would not be possible. 10 mins walk to the nearest metro. Staff were all friendly so that was a plus point. The team at the concierge was super duper friendly so we were happy :) thanks for a good stay!

Really helpful staff and joyful service! Rooms are a little dated but are clean and spacious.

Amazing facilities and close to the airport. Breakfast was good but not exceptional. Great cleaning service and in-room service.. Desk staff could use some extra training. Overall good short stay

Close to the airport and a bit away from the city centre, but that's good for my business schedule. Excellent services!

The hotel is located close to the airport...a standard 5-star hotel...it happens to be a birthday and the hotel will send you champagne and a small cake to celebrate your birthday🎉

The room is relatively small and the service is quite friendly, but the things inside are really expensive. Just two glasses of juice cost 20 euros. The location is not in the center, but rather out of the way. Overall it's pretty good.

This is the most satisfying five-star hotel I have stayed in Europe. The Lisbon Marriott Hotel has complete facilities, which are as good as domestic Marriott hotels. There are outdoor swimming pools, lawns, high-end restaurants, and the rooms are large without bathtubs. The attitude of the service staff is good. I like this hotel very much.

After I checked out, the hotel charged an additional 81 euros to my credit card. I saw the credit card bill reminder and asked the waiter that there seemed to be a charge of 81 euros, but the front desk said it was impossible. As a result, I checked the credit card statement to confirm that the hotel had charged it, and then asked the hotel again, and the hotel admitted that there was a system error. Then I complained to Ctrip. Ctrip reported that the hotel said it was a deposit, but in fact, a 50-euro deposit was already collected when checking in. This kind of behavior is clearly trying to trick the Chinese people, which is a bit excessive.

The front desk service is not very good. Unprofessional and not considerate of customers. I paid two city taxes, but only one bill was issued. They also explained that the house was booked through an agent, so please go to the agent. I was in a hurry to catch a flight, but they didn't solve the problem and sent people to explain it in turn. It is not worthy of the management level of Marriott Group at all. The breakfast is extremely unpalatable, and there is basically nothing to eat. All cold dishes, the only hot omelet has a long queue of people waiting for one chef. 

The staff was very friendly and reminded us that there is free parking outside, which saved us 25 euros per day! The hotel has a swimming pool and the environment is good! The only fly in the oin**ent is that the desserts in the room service hotel are a bit expensive and the taste is not very good.

The hotel is very clean, the breakfast environment is very good, and the safety factor is very high! I’ll have a chance to visit next time

The hotel is big, the rooms are nice, and I am generally satisfied.