Pet-friendly Hotels in Santiago

Excellent service, friendly, careful. Every time I feel welcome and like at home. The cleaning very good , I think it is perfect. Shops very close, Mall Open Kennedy 5 minutes walk, Mall Park Araucano 7 minutes and the Park Araucano. I'm going with my dog and always have a shirt and a dishes. This is a very complete service. I'd always come back.

We stayed in this hotel for two nights while visiting Santiago de Chile, and my experience was pretty good. Check-in process was smooth with no complaints other than the lack of staff to escort the luggage. We got a room in the middle of the building and the room was spacious and comfortable with working heater plus air conditioner for warning up from the chilly Santiago weather. Unfortunately we were unable to enjoy the breakfast due to the constraints of our tour but overall we had a very nice stay and would recommend this to anyone who's looking for a good accomodation in the centre of Santiago.

New facilities, swimming pool scenery is good, hotel location is convenient, highly recommended. The only flaw: the room is small

O hotel possui uma ótima localização, sendo próximo ao Palácio La Moneda e a Plaza de Armas e outros pontos turísticos próximo ao centro da cidade. Também é muito charmoso, com decoração impecável e sua arquitetura parece ser original. Porém, o quarto onde fomos hospedados, claramente não era o mesmo da foto da reserva e estava no primeiro andar, em frente o terraço onde as pessoas fazem refeições, pois o estabelecimento também oferece o serviço de café/restaurante aberto ao público. Dessa forma, além de sentirmos falta de privacidade, fomos afetados não só pelos barulhos das pessoas que estavam consumindo o serviço de café/restaurante no local, como também, dos próprios funcionários do hotel que cuidam da cozinha e outras manutenções do local. Por não apresentar isolamento acústico, também fomos incomodados pelo barulho dos hóspedes acima do nosso quarto e daqueles que passavam pelo corredor com suas bagagens e falatórios. O quarto também não tem um bom isolamento de iluminação, assim, a claridade das luzes do corredor interferia no nosso quarto atrapalhando principalmente nosso descanso noturno. O banheiro estava limpo, mas possui uma área de box pequena e seu piso plástico nos da a impressão de que vai quebrar. O chuveiro possui aquecimento para uma litragem determinada de água, o que faz com que você tenha que tomar banho de forma regulada para que não falte água quente para a próxima pessoa. Além disso, o café da manhã incluído na diária é restrito, uma caneca com água quente para você decidir se irá tomar chá ou café solúvel, uma porção de ovos mexidos, duas fatias de pão de forma mal tostados, meio copo de suco da fruta disponível, um iogurte da fruta disponível e uma porção de granola. O quarto não possuía forma de comunicação com a recepção, sendo necessário ir até ela para resolver qualquer problema. Porém os funcionários do hotel foram bastante simpáticos e atenciosos no que puderam atuar. Recomendo fortemente aos que desejem se hospedar neste hotel, que antecipadamente questionem quanto ao andar e o quarto onde serão alocados, bem como solicitem quarto sem terraço. Assim as chances de decepção serão bem menores.

To say this is an excellent hotel with a great location, service, facilities, and comfort really sums it up, but let me share just a little story. When my wife and I arrived at the airport and took what we thought was a legitimate taxi, we came to find out that it was actually a pirate with a black and yellow car exactly like the ”official taxi”. When we discovered our credit card had been compromised, the staff (front desk staff were the best I have ever dealt with, and I travel a lot) had their security chief go over security camera footage to observe our transaction in front of the hotel in an attempt to further identify the pirate by reading the license plate number. Too make a long story short, with their help our credit card problem was resolved, and we were ”off the hook”. That alone should do it, but the hotel was clean, the rooms were very comfortable, and the breakfast area was as good as I have ever seen (and it was included). Again, I cannot recommend this hotel enough...if you go to Santiago, wish to stay in the heart of the city close to the metro, and want to deal with people who really care about you and go above and beyond excellent service, STAY IN THIS HOTEL! You will have no regrets.

It's convenient to take meals at the breakfast, and it's clean. It's not only close to the company but also close to the subway. It takes 15 minutes' walk from the largest mall in the local area, 10 minutes from the supermarket, and one hour from the airport.

A great little hotel right next to Santa Lucia hill. The staff are very friendly, Raul at reception was extremely helpful with recommendations and general information. Our room was comfortable and the bathroom while small, was well appointed and had a great shower. The continental breakfast was good. The rooftop bar at the hotel is a highlight and Lastarria restaurants and bars are only a short 5 minute walk away. Museums, the theatre and shops are not too far away. Sundays and Mondays are very quiet in Santiago with not much open, including many restaurants and all of the museums. Happy to recommend this hotel.

Had a lovely stay there as part of a solo trip to Chile recently; the staff were universally thoughtful, kind and helpful, and the room was immaculately clean, very comfortable and well-appointed. Location in a great neighborhood and close to a metro station as well as large shopping complex and parks made getting around easy. Would certainly return without hesitation.

Muy buen hotel muy cerca de centro comercial y estación de metro . El personal amable y diligente . La habitación cómoda aunque el aire acondicionado un tanto ruidoso . Ideal para negocios y compras, está al lado de un parque . Cuenta con piscina .

The room was large, the suite, everything was fine, but the bed was too soft and the night was sore! Estimated to be my physique problem