Martinhal Sagres Beach Family Resort Hotel

Great hotel, great facilities! The beach and view are beautiful!

Booked Martinhal Sagres to utilise the CRB and Ofsted registered childcare on some mornings to engage and interest our children and get some time together as a couple while they made friends to meet up with outside the club. We felt this was really very underwhelming - planned activities weren’t done so the timetable published in advance was frequently abandoned. We used the crèche (23m old, 27E a session of 3 hours) and this was great but very little seemed to be done with him as advertised (in 6 sessions, he painted once, for example, when there were often as many staff as children). We found the same with explorers (7 yo, 25E a 3 hour session), the timetable I photographed at the start of her week was rarely followed and replaced with underwhelming activities instead (engineering ignored, no whirligig or marble run made - instead of these our daughter did colouring and painted a paper plate). Compared to what was advertised and amount paid, this was really disappointing. These were the things she’d been most excited to experience. We were also shocked about the behaviour of some children (generally and towards staff) witnessed at restaurants in the children’s corner and also at the club (e.g. on collection with unkind comments made openly about how our daughter had done with the climbing (something she has a fear of), for example, or repeatedly hitting the adult in the pool with them at club 98 & ignoring constant requests to stop this behaviour. I wouldn’t have allowed my daughter to go to the pool with them after this (if it’d been scheduled on a day she was there) as I didn’t feel it was safe. I think they needed clear policies on how staff could be expected to be treated and a process for when they aren’t (e.g. you’re asked to collect your child after repeatedly asking them to behave). Perhaps the policy is in place but it should be used when appropriate as they’re there to engage and entertain rather than managing behaviour and having to focus all attention on a few. Apart from this, everything else was perfect (literally perfect) so this is very disappointing as we paid a premium to go there and have the option of these clubs available. It’s not something we’ll do again at the brand as a result but the concept is something we’ll seek out. If you do go, I’d recommend a car and heading to Aldi/Lidl - really great fresh produce. We paid the meal supplement (40E per adult and our children were free) for a three course meal in any restaurant.

High end yet very personable, family friendly hotel. The place is stunning, the staff is amazingly kind, and the service is top notch. Will definitely come back - highly recommended

Great resort with top notch accommodation and excellent facilities by a lovely beach. It was efficiently run and the service was consistently good.

Very good resort completely family focused and relaxing for parents. Third trip and would go back again. Some small issues but mostly resolved easily

Our group consisted of children aged 2-8 and adults up to 70 years old and we all loved it! Everything about this resort is carefully tailored to make life easy for parents. Best of all, even though we were there at half term and it was at full capacity, it didn't feel busy because they don't overfill it to keep it feeling premium. We didn't have an issue getting a sunbed round any pool at any time. The beach is gorgeous and always felt nearly empty. All staff we came across were as helpful as could be and Martinhal clearly recruit carefully. There are 5 gorgeous pools and 3 toddler pools. The pool at Club 98 has an inflatable slide and the indoor pool has a plastic toddler slide. We stayed for 7 nights, ate out for 4 of those and self catered for 3 nights. The resort shop has a good selection of things but we did a run to the supermarche in sagres for a larger shop. The shop was quite expensive, but so was the super market. We tried all 3 restaurants and the Ice Cream shop and all were great. Os Gambozinos in the village square has a lovely outdoor play area with trampolines, 2 inflatable bouncy castles and various equipment in it that you can see from the restaurant. At 5.30 each evening there is always some form of kids actvity held there eg. meet and greet. We also saw a great magic show in M Bar next to the restaurant at 7pm one evening. As Dunas down by the beach has lovely views, a sand play area with trampolines and play equipment and a zip wire just outside. O Terraco has the most spectacular views and a lovely indoor play zone with drawing, a play kitchen, duplo, stamps etc and the lady who was entertaining the kids while we were there was great- Tata I think her name was. All restaurants brought the kids food out quickly so no whinging children. The menus were pretty varied. They were quite expensive but that was expected. Our luxury villa (77) was amazing. Huge in fact and had everything we needed. The conceirge had provided (at request before we arrived) toddler toilet seats and steps, a travel cot with bedding, a baby monitor, a highchair, bed guards/sides so it was all really simple. As other reviews mention it is windy but not all the time. We had 2 days that were pretty windy but the rest of the time it was a breeze. The weather was 20 degrees but it definitely felt hotter than that and absolutely perfect for enjoying all the outdoor facilities without getting sweaty and sunburnt. I don't think I saw a mosquito at all. We hired bikes, did a couple of the kids academies, padel tennis, hired kayaks, did a dolphin tour and spent the rest of our time enjoying the beach and pools. It was a thoroughly enjoyable week, I'd highly recommend and go back.

An amazing family experience. All the facilities you could wish for to make holidaying with young kids as relaxing as possible

A fabulous hotel and we couldn't have had a better time as a family. From the friendly staff, to the delicious food and the facilities and location it was a holiday we'll remember from beginning to end. If you're looking for a family holiday then we couldn't recommend it more.

Gorgeous place and location. Very friendly staff and helpful. Food expensive especially in on site supermarket. Very spacious accommodation