Park Inn by Radisson Bournemouth

Great location, Fantastic experience, lovely room and staff here!

We were greeted or arrival with the news that the lift was out of order. Breakdowns happen! It was the care and concern of the receptionist and manager that needs to be highlighted. Noticing my walking stick they offered a first floor room or, if I found that difficult, a full refund. We were offered coffee and time to consider. We stayed and that care and concern continued throughout our stay and, on departure, we were handed complimentary snack bars. Such care puts this place on our list for future visits - even if the lift isn't working!

Very comfortable room, clean and perfect for one night stay. Right opposite the sea with short walk to Bournemouth or Boscombe. The Staff are friendly and welcoming. Check in swift and breakfast tasty Ideal location with buses or taxi into town

My stay was for 3 weeks whilst on a course,I have to say the staff were all excellent, really can not fault any of them. The rooms were fine, in decor, cleanliness, and update, especially factoring in the cost, it was good value. Likewise the breakfast and food available was perfectly good, there was bar style food in the evening, and the breakfast was the standard cooked or continental buffet style. There was no specific restaurant area, as the food was available in the bar, but again, the staff were excellent, if you wanted quiet away from the bar, you were welcome to eat in the empty breakfast area, at a set table, and they would happily bring everything over. Parking was plentiful, and everything was secure. The location is convenient. I had an excellent stay, and commend the staff for their excellent conduct.

When we arrived our first impression was not good. It looked very run down and dirty. Went into the reception which lifted my spirits a bit as was nice and clean and looked fresh. We then went to check in which took a while so whilst they were sorting that out went to use the toilet and it was dirty and no hand dryer or towels to dry our hands. Finally got our key so went upstairs. Entered our room which was very small and had stains all over the carpet. My husband went to have a shower but the hose was only tall enough to reach his stomach! I then went to have a bath and the plug was jammed so couldn't empty it. We then went to make a cup of coffee and went to fill the kettle up from the sink taps to be running yellow! When husband said about this the man on reception said sometimes you need to run it for some time! As you can imagine we did not make ourselves a coffee. Only good thing about the room was the beds were clean. Curtains didn't close fully so had all the lights from outside coming in and lots of noise coming from road. Went downstairs in the morning for breakfast it all looked lovely until we tried the food. It was not good at all and I ended up having just a crossiant and leaving. For the price we paid of £160 for one night I can well and truly say it was not worth it at all! We were very disappointed as we don't get away much and was hoping for a nice night away. Also when we booked it said they had an outside swimming pool. We went to have a look at it and it was completely empty apart from a dirty ashtray in it

Excellent breakfast - well cooked and hot. Pleasant room. Appreciated how warm it was in the light of the cool weather. Very friendly staff - everything done with a smile. Very reasonable price. Central location is very convenient and secure.

Spent just shy of a month at this hotel while on a course and the only thing I can say about it is "fabulous"!! From the comfortable refurbished rooms to the excellent staff all back up by the perfect location to everything Bournemouth has to offer. I genuinely cannot recommend this hotel enough. I will definitely be returning as soon as I can.

Stayed here for 2 nights last week. Reception area looked nice and the staff are lovely. Carried our bags in from the car and up to our room, as yes, the lift was out of order. I am having a knee replacement next week so that was inconvenient but the staff are SO kind and caring and we managed. They also took bags back to the car when we left. Room, bedding and bathroom clean, THE most important thing in any hotel in my opinion and lovely big fluffy towels. We weren't booked in for breakfast so can't comment on that, but the dinning room looked clean and tidy too. We did however, have dinner there one evening; the starter was okay but the main meal was pretty dreadful and all had clearly come out of a packet from the freezer. They really do need to get that sorted. I believe it has recently been taken over and there are some teething problems but nothing insurmountable and I think that once they have found their feet it will be a very nice smooth running hotel. I wish them the best of luck.

On first glance the hotel is looking tired and needing some maintenance, but we had a lovely warm welcoming, front of house could not do enough for you. We had a lovely nights sleep, the bedding was clean and bed was very comfy! We would definitely recommend due to the amazing hospitality of the staff, they would truly go above and beyond for you! Thank you so much for our stay!