The only thing I did like was the staff.the hotel was very bad,I booked for Playabachata and I was accommodated at next door hotel which they said it was the same hotel but I know it was not,poor a/c,the fans didn’t work,humidity rooms,no hot water,no phone service,the electrical outlets was European stile couldn’t charge my phone at all no WiFi in the rooms,if you need WiFi have to go to the lobby,and it was the slowest WiFi I’ve ever seen in my life had to leave without solving what I wanted to do.no coffee station near and I had to walk to the main lobby which it was the hotel that I booked to stay at,awful and uncomfortable beds,not enough towels,and house keeping takes the few towels that was provided early in the morning and didn’t put back replacements until late afternoon,roaches,spiders,mosquitoes all over the room omg 😱 it was real bad,a guess approach to me complaining that she was robbed in her room.and the most interesting part is that she had the money in the safe,I had to go every where with all my money which it wasn’t safe.I took the pickup transportation package not shared and they did the opposite after I paid just for me and my wife not share the driver make a few more stops going back to the airport and pick up 3 more people,even that I told him I was going to be late he ignored me thanks to a lady at the airport from American air line that helped me I made it home 0 star for the hotel and 0 star for the transportation service.hope you don’t promoted it.