Hotel Podgorica

Completely disappointed with the hotel. Paid a higher price as its a 4 star hotel but the look of the hotel and the rooms doesn't even fit for 2 star. Reception is not very good. We have been told that there is no booking reserved for us and we had make calls to Trip. Com to get it sorted. And finally its the receptionist who couldn't able to read our names. No guidance in the hotel and we need to ask for everything to reception and the receptionist clearly doesn't wanna help. Not recommended at all

Outdated hotel, rooms, entrance and service. Rooms are in bad condition (we had 3), shower is broken in one, bathroom is dripping or the shower handle don't exist, vent in the bathroom don't work, the next one don't have safe while others have, stupid rules like 10 euro charge if you lose your room key (go figure), and much more. I am unfortunately so upset with this stay that I recommend to avoid it. I will share only one picture. I think it says it all.

Kind stuff, peaceful a**osphere, used room, not so clean, could be better for it's price, overall it's good location for traveling around the city, especially for those who want to be close to city center, recommendation.

This is not only a hotel, but a sightseeing of the city. The location is great. You can have a nice walk to the park and to the river and at the same time to walk to the city center. Nevertheless it is very quiet. The a**osphere is that of the communist period. The staff was helpful and the rooms big, well equipped but a little bit dated. The only thing I found average was the breakfast. There was a numerous choice but the quality not really great. Even if you don't stay there, visit the café for the great view.

I was in the hotel with my partner for 4 nights, and here is our experience. 1) A hotel has the rooms downstairs, and if you are a girl or an elderly person, you could suffer bringing your luggage down the spiral stairs without the help of the hotel members. No elevators, no bell boys, nothing. 2) We didn't have a safety deposit box which had been promised in the booking details. After a few attempts to get it, we got an annoyed answer that it's broken and if we need something to store, we can leave it on the reception... leave money and valuable goods to the reception, where it's every day a new receptionist. One moment we decided to ask for a discount because we hadn't had a promised amenity and received an answer that everybody asks for a discount. Should we, as a guests, care about who asks them about the discount? Finally, after our decision to talk to the manager, the safe deposit box finally mysteriously appeared next morning. Truth to be told, it's magic. 3) We also didn't a Do Not Disturb sign, and it was quite an adventure to get it. For some reason, we had to ask it several times, and finally we got it. Not sure what was the problem here, but okay. 4) Also, when we booked the room, we certainly mentioned that there are going to be 2 adults in it, but suddenly we hadn't found any amenities for a second person. No 2nd slippers, no shampoo/conditioner stuff, not even a second hand towel. After our question we finally got a second pair of those, but, guess what, the next day the 2nd hand towel disappeared. 5) Sometimes you, as a guest, can use a piece of tableware in the room for your needs, such as using a glass, for example. So did we, and left it on the table, being certain that the hotel staff could accomplish such as simple task as washing their glass. It was quite obvious that it was used. It is not like we, as a room guests, have detergents to clean it. They ignored us. We left it untouched to see what happens next day. They ignored us. We ordered a food at their room service and left this glass among other tableware from this dinner, in the middle of it, and... they left it alone dirty on the dirty table. 6) One day they brought us a single roll of toiler paper while we had 2 on the check-in day. Typical rolls of hotel toilet paper aren't the largest one, neither were these ones. Next morning before leaving the hotel for our trip I asked the receiptionist to bring 2 rolls of toilet paper this time. They did so. Next cleaning day they left us with even less than 1 whole roll. Not sure why I had to ask them every day. 7) Another morning we came to the breakfast, which was included and wasn't bad, and my partner decided to make a cappucino from the coffee machine located in the breakfast area. So she chose the beverage, pushed the button, and there was no milk, only coffee. After a while she decided to ask the restaurant staff about this problem, and the waitress found that there was no milk in the coffee machine. After replenishing

After a quick check-in we walked to our bedroom with river view. The room was clean and comfortable with a chair each. The balcony was small and had a wall which spoilt the view and an air con unit beside it which was disappointing. Breakfast in the dining room was interesting. We had to find and set our own table every morning. Hot items were brought out in small amounts so you had to watch out for the waiter coming with items then quickly go and get it. Reception staff were very helpful as we tried to find our missing luggage from the airport.