Swiss-Belcourt Lombok

Swiss-Belcourt Lombok Reviews

Swiss-Belcourt Lombok

67R6+456, Jl. Raya Bypass BIL Km.2 Praya, Lombok Tengah, Penujak, IndonesiaView Hotel Details
Swiss-Belcourt Lombok
Swiss-Belcourt LombokSwiss-Belcourt LombokSwiss-Belcourt Lombok
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Swiss-Belcourt Lombok Guest Reviews

4.4/5
Very Good
55 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(55)
Positive reviews(55)
Reviews with photos/video(3)
Great service(7)
Offers pick-up/drop-offs(3)
Nimbus
Deluxe Room
Stayed in เม.ย. 2024
Couples
7 review
5.0/5
Outstanding
Posted on 11 พ.ค. 2024
We stayed for 1 night as this is the most nearest hotel to the airport. They provide free shuttle between hotel and the airport. The staff were great and friendly. We had our dinner at their restaurant and it was amazing! Dont bother finding other nearby restaurant, just try their restaurant. The breakfast was okay, not so bad, as there were few options for you to choose. Overall, im happy with their service and will stay there again. Thanks for the great hospitality.
Response from Property: Dear Valued Guest,Your review made our day. We are so glad you had a positive experience with Swiss-belcourt Lombok. We can’t wait to have you back and create more wonderful memories together in Lombok.Gratefully yours,Iwan
Guest User
Deluxe Room
Stayed in เม.ย. 2024
Solo travellers
3 review
4.7/5
Amazing
Posted on 24 เม.ย. 2024
From the moment we stepped into the lobby, we were greeted with unparalleled hospitality. The attention to detail in every aspect of our stay was remarkable. The room was luxurious, with breathtaking views and amenities that exceeded our expectations. The dining experience was exceptional, with a diverse selection of delicious cuisine prepared by talented chefs. The staff went above and beyond to ensure our comfort and satisfaction throughout our stay. Credits to Rizal, Sukron and Ricky. Without a doubt, this hotel sets the standard for excellence in hospitality. I stayed a total of 7 days
Response from Property: Dear Mr. Mohammed,Thank you for taking the time to share your experience and feedback on your recent stay with us. We are glad to know you feel good. Your stay experience is greatly valuable to us, especially about great service, a great location and great room. Moreover we will commend our staff for their job well done. At this stage we look forward to the opportunity to welcome you back to experience the standard service we have become known for at Swiss-Belcourt Lombok.Sincerely yours, Iwan
Jisokoo
Deluxe Room
Stayed in เม.ย. 2024
Couples
6 review
4.7/5
Amazing
Posted on 21 เม.ย. 2024
This hotel is very conveniently placed near the airport, with a free shuttle. Room is clean and tidy, staff are very nice and polite. Only bad point is that the food is not very good, I think all products are frozen and not fresh. But breakfast is quite nice with lot of choice. I would recommend if you need hotel before / after your flight
Response from Property: Dear Jisokoo,Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. We sincerely apologize for the inconvenience you encountered about the food quality, and we are taking immediate steps to rectify the situation.Thank you for choosing Swiss-Belcourt Lombok. We look forward to serving you again very soon.Best regards,Iwan
My trips
Deluxe Room
Stayed in พ.ค. 2024
Couples
1 review
4.5/5
Great
Posted on 24 พ.ค. 2024
Good location , near airport . Staff provided good service . Hotel also free shuttle service to airport .
Response from Property: Dear Valued Guest, Thank you for your amazing review! We're delighted to hear that you had such a positive experience with our property and that our products and services exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing us. Hope to see you again soon at Swiss-Belcourt Lombok. Faithfully yours, Iwan
Noorhana
Suite
Stayed in มี.ค. 2024
Couples
1 review
4.5/5
Great
Posted on 26 เม.ย. 2024
The staff (from front desk to the waiter), they are all polite and always at hand when you need assistance. Hotel driver is almost immediately available if you want to be sent anywhere nearby. Food at the restaurant was alright, if you're not fussy. It was a relaxing break. You can book for a massage in the comfort of your room.
Response from Property: Dear Mrs. Noorhana,I would like to thank you for choosing Swiss-Belcourt Lombok as your preferred hotel.Truly, I am blown away by your review. We are delighted to hear that you had a great time at Lombok with our product and service that provided to you.We can’t wait to welcome you back for another fantastic experience very soon.Yours faithfully,Iwan
aluw
Grand Deluxe
Stayed in ม.ค. 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on 28 ม.ค. 2024
clean and delicious breakfast. staff Kindness. I want come back again.
Response from Property: Dear Aluw, Thank you so much for such a great review. We work really hard to offer the outstanding service to our customers, so I am happy to see that reflected on your last visit. Hope to see you again soon at Swiss-belcourt Lombok. Best regards, Iwan
Ana
Deluxe Room
Stayed in ต.ค. 2023
Family
6 review
5.0/5
Outstanding
Posted on 10 ต.ค. 2023
New hotel. Just opened. Near by airport. Can arrange transfer to hotel. Good restaurant and have swimming pool
Response from Property: Hi Ms. Ana,We would like to thank you for your review for what you have been through at Swiss-belcourt Lombok. Your comments provided is really valuable to us. Once again we really proud you had a good memorable stay with us. At this stage we look forward to seeing you again at the soonest.Best regards,Iwan
KHAIRULNOR BINTI AYUB
Deluxe Room
Stayed in พ.ค. 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on 2 มิ.ย. 2024
Nice room
Response from Property: Dear Mrs. Khairulnor,Thank you so much for your positive rating for your recent visit to Swiss-Belcourt Lombok.We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.Best regards,Iwan
RifalYose
Deluxe Room
Stayed in พ.ค. 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on 1 มิ.ย. 2024
A comfortable place at an affordable price to stay on a business trip because it is close to the airport
Original TextTranslated by Google
Response from Property: Dear Mr Rifal, Thank you for providing an excellent review. We are very happy that you had a pleasant experience; Our staff will definitely be happy to read what you write. We place the experience and comfort of our guests as our priority. We look forward to welcoming you back to Swiss-Belcourt Lombok, Regards, Ivan
Guest User
Grand Deluxe
Stayed in ก.พ. 2024
Family
6 review
4.0/5
Very Good
Posted on 19 ก.พ. 2024
Generally speaking, the front desk staff are very friendly and very close to the airport, but the welcome juice is a bit tasteless (the drinks at the bar need to be improved. We stayed one night temporarily and flew out early the next morning)
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you again for your review and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Furthermore we would like to thank you for your suggestions regarding the taste of juice and we will share to our team to make it better.Hope to welcome you back at Swiss-Belcourt Lombok soon.Best regards,Iwan
cqshyczm
Deluxe Room
Stayed in ต.ค. 2023
Business travellers
48 review
5.0/5
Outstanding
Posted on 7 ต.ค. 2023
The room is very clean. The service of the hotel waiters is very good and polite. The breakfast is not very good. There are few supermarkets near the hotel. You have to go out far to eat. The sheets and quilts are very clean and comfortable.
Original TextTranslated by Google
Response from Property: Dear Valued guest,Thank you so much for such a great review. We work really hard to offer the outstanding service to our customers, so I am happy to see that reflected on your last visit.Hope to see you again soon at Swiss-belcourt Lombok.Best regards,Iwan
Guest User
Stayed in มิ.ย. 2024
Other
0 review
5.0/5
Outstanding
Posted on 3 มิ.ย. 2024
I was greeted with neat rooms and a wonderful hinely ambience. The hotel bring the nature of Lombok. We were treated like a family members. I did expect a 5 star service based on review. 2 nights stay by enjoying famaly trip to central Lombok. Gracias
Guest User
Stayed in มิ.ย. 2024
Other
0 review
5.0/5
Outstanding
Posted on 3 มิ.ย. 2024
All staff trained well about the service. For example if I need any help for something one of them assisted my family well. 3 or 4 star hotel match to my whole stay. We got the spa discount, room and food. They provide free shuttle from 8 oclock in the morning which is very good for me to catch the flight. Keep it up
Guest User
Stayed in มิ.ย. 2024
Friends
0 review
5.0/5
Outstanding
Posted on 2 มิ.ย. 2024
The near hotel from airport and good service from all staff, special food from locally taste in a Restaurant, and good experience for me 1st trip to Lombok and insist stay in Swiss bell court Lombok, I hope Will comeback and stay in here agains
Guest User
Stayed in มิ.ย. 2024
Other
0 review
5.0/5
Outstanding
Posted on 2 มิ.ย. 2024
Amazing experience. The recepcionist waa suuper nice Everything clean. I had to stay kne night before ny plane and tis was the perfdct place to crash, all included with pool and gym, shutke to airport, spa and they even let me check jn eaeky wich is aweskme