The property was amazing, staff was not bothersome and let you be. We did not have to contact them for any issues. I would assume they would be very good about fixing the problems promptly. The roads in the area are dirt and often times wet and steeped. 4x4 or AWD is probably recommended to get in and out, especially during wet/snow seasons. All in all, excelet vacation in the mountains. I have no complaints, the roads are no worse than i had expected, just wanted to note for future customers to be advised.