We chose this hotel only on the basis of reviews, as we considered several options in this price category. Young family without children. Expectations from this level of hotel were very adequate and not overstated. Before that, we rested in a hotel of the same category and have something to compare. After 4 days of stay, I got the impression that the reviews were faked. They write about cleaning every day, bed linen is changed. For 4 days, the sheets were changed once. And then, now I’ll attach a photo of what kind of bed linen it was. Towels were changed every day, but using such towels is simply unpleasant. All wrinkled, old and stained. In the photo you can see the state of fresh linen and towels. In the room, wi-fi caught only at the door at the entrance, on the first day of arrival, something did not work at all and the speed of wi-fi was scanty. Then they fixed something.
The hotel is all filthy, the feeling that you are in the country, and not in the hotel. The glasses are dirty, there are insects in the room. I give a good rating only to the staff, because they were really kind and tried very hard. But the impressions and feelings from the hotel are very bad. We won't be back and won't recommend to anyone. What they wrote about magnificent breakfasts and buns that they allegedly bake themselves, a bun with a smell came across a couple of times. Musty smell and clearly microwaved. I would recommend staying for a day - no more. For good owners, towels and bed linen should have been updated, professional cleaning should have been hired for the entire territory of the hotel and the feeling of a London hotel would have been completely different. In the photo, the pillow on the first day we stopped by. No one has yet laid on it, the linen is not ironed. There are holes on the pillowcases. Sleeping on such linen is simply not pleasant.
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