Guest User
September 20, 2023
The location of the hotel is great, as you walk out of th rear of the hotel straight onto the shingle beach. There were plenty of sunbeds available still at noon and should they all be used/reserved, then there were plentry stacked up on the sides, so you could grab one and plop it on the beach somehere. You could etiher pop up to the pool bar to get drinks or there were staff wondering through the beds and you could order them straight to your bed. The sea was crystal clear, but beach/sea shoes are advised due to the pebbles/rocks underfoot. There was a watersports hut next door on the beach, where you could hire boats, paddleboards, donots, jet ski's etc. We cannot comment on the pool as we did ot use it, as looked a tad shady for us and we would prefer the sea. The hotel is a 10 min walk (slightly longer for us as I walk very slow) to the village. We were expecting a small village judging previous reviews, but IMO it was a small town rather than village. It had plenty of shops, places to eat and drink and really came alive after 6pm. The staff at the hotel are amazing and so hard working and go out of their way to to help. The pool/beach towel hire service was great and saved on additional luggage. Just a 10 euro deposit per towel and returned upon leaving. YOu could change the towels as often as you liked. The grounds of the hotel were lovely as was the Reception area. Ok, now the not so good bits.......... It is NOT 5 star! We wanted location (which we got) and luxury (which we did not get). I have stayed in Greece before and it was on par with a 3 star hotel, definately not a 4 or above. The reasons I state this is that the hotel website boasts it has a spa, nightclub and is ultra all inclusive. Neither of these is correct. There is no spa or nightclub and definately not ultra all inclusive. The mini bar in room was only filled with alcohlic drinks one (which I had to ask twice for on arrival), the snacks were only cake/bread, not good if you are gluten and sugar intolerant like myself, there was no frut on offer as snacks, only at main meal times and the hotel make it clear that you are NOT allowed to remove ANY food from the restaurant. The food in general was mediocre, with al the protien ( plain meat and fish well over cooked and dry) and of 3 star quality and rather repetative. We made it our decision to eat out towards the end of the week. The boiled eggs at breakfast were a lifesaver though. Tui state it has a bar and cafe, but the only one availabe is the pool bar. They also state they have bicycle hire, which they do not. There is no TV lounge either as stated. In additin to this, the rooms (we had 323) were tired, with furniture scratched/worn. The fixed shower head was full of limescale/rust. I don;t even want to think about the bedspread, as these clearly weren't changed/laundered inbetween guest stays. Based on our stay, if we had paid for 3 star, we would have been pleased as that is what it is. To pay what we paid