Asia Novo Boutique Hotel - Ormoc Reviews
Asia Novo Boutique Hotel - Ormoc
2J44+MMV, Linao, Ormoc, PhilippinesView Hotel Details
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Asia Novo Boutique Hotel - Ormoc Guest Reviews
3/5
19 review
Verified reviewsLocation3.2
Amenities3.0
Service3.0
Cleanliness3.0
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All Reviews(19)
Positive reviews(15)
Reviews with photos/video(2)
Negative reviews(4)
S.JUANIZA
Deluxe Twin Room
Stayed in ต.ค. 2023
Business travellers
35 review
Posted on 26 ต.ค. 2023
Wifi not working normally. Water heater not functioning.
Fulgencio Pol
Deluxe Room
Stayed in พ.ค. 2023
Solo travellers
41 review
Posted on 1 มิ.ย. 2023
This place is already out of control the maintenance is not working everything in this hotel is falling apart water is leaking, the hot water heater is not working, the ceiling in the bathroom is leaking and had a mold, the remote control is not working, no tv. It use to be a good hotel but after pandemic I cannot even come back to this hotel.
Guest User
Deluxe Room
Stayed in ก.พ. 2023
Couples
8 review
Posted on 9 ก.พ. 2023
The location is very convenient I always use this hotel every time I come to Ormoc, some how this time the service is not very good, no towel provided in the room. I called to give us towel and she give me only 1 piece as she said they still doing laundry 9 Pm at night. And they knows that it was booked for 2 person.
Guest User
Family Room
Stayed in ม.ค. 2023
Family
2 review
Posted on 16 ม.ค. 2023
Not bad for quick sleep over. Near the ormoc plaza. To night market. Mall and convenient stores.
Ailene Pontillas
Deluxe Room
Stayed in ก.พ. 2024
Couples
2 review
Very Good
Posted on 10 ก.พ. 2024
Nice hotel
Flora Celmari
Deluxe Room
Stayed in พ.ค. 2022
Couples
5 review
Very Good
Posted on 2 มิ.ย. 2022
it was a nice stay and everyone is very accommodating the problem we had is the door that it was broken that we couldn't open it anymore that we need a bar to open it. but over all the hotel is safe and clean
Silas
Stayed in ม.ค. 2024
Other
Posted on 4 ม.ค. 2024
Wifi was not functioning well in the other room and I was moved. So far it’s good for a night. The pillows was smelling rotten eggs, I called the housekeeper and changed my pillows. Staff are accommodating though.
Diosdada
Stayed in ส.ค. 2023
Family
Very Good
Posted on 11 ส.ค. 2023
Spacious. We’re comfortable during our stay at this hotel.
Kylan
Stayed in มี.ค. 2023
Other
Posted on 11 มี.ค. 2023
Staff was very kind and friendly. Room was only cleaned on request. Sheets were not changed once in 2 weeks. CR had a terrible odor. Switched rooms and still had issues with CR.
chona
Stayed in ธ.ค. 2022
Family
Outstanding
Posted on 30 ธ.ค. 2022
I always booked this boutique hotel with my family back home. They have fantastic services and a convenient location.
Michael
Stayed in ต.ค. 2022
Other
Posted on 21 ต.ค. 2022
The location is excellent and the security staff very helpful when parking my motorcycle. Check-in was disappointing, being asked to wait for 15 mins before the room was a available at 7pm.
David
Stayed in ก.ค. 2022
Other
Very Good
Posted on 12 ก.ค. 2022
Clean, however thr aircond room 418 needs replacement. Manual control only, however the compressor inadequate to supply chilled air.
EDGARDO
Stayed in เม.ย. 2022
Family
Posted on 15 เม.ย. 2022
No Toiletries in the bathroom, they only give it to you if you ask for it. They also said they run out of Kleenex. Bathroom is clean but outdated. Room accomodation is ok.
EDGARDO
Stayed in เม.ย. 2022
Family
Posted on 14 เม.ย. 2022
The hotel is located at the heart of Ormoc City
Verified traveler
Stayed in มิ.ย. 2021
Couples
Posted on 4 มิ.ย. 2021
I made reservation for my gf and two nieces for one night...when I tried call hotel, the reception girl answered then hung up right away....I called right back and she never answer....I called a least 10 times to ask important questions but she just blew me off...when gf arrived next day after check-in time, her room was dirty and not cleaned...she was assigned a new room, but the comfort room smelled so bad...she called down to reception and girl came up to spray air freshener, but that did nothing to rid the odor....the wifi was very poor...this is the second time I made reservation at this hotel, first time was when I was there in May 2018, and when I arrived to check-in late afternoon, the room was never cleaned...when I came off the elevator, the entire hallway was so dark from all the lights being burned out...I was mad and left there to go to different hotel...I will never again book a room at this hotel in the future because of the very poor customer service and conditions of this hotel😱😡😡😡
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