Staff was rude. Room was not clean and sheets were dirty. Asked for a new room, they said no because they were fully booked. Asked for someone to come clean or at least change the sheet, they said no because housekeeping had gone home. Asked for our money back so we could go to another hotel, they said no because we used a “3rd party booking site.” They did give us clean sheets to change the beds ourselves, and I found some clorox wipes to clean the bathroom with. It wasn’t a good start to our vacation.