The room and bathroom were clean and spacious. We had an issue checking in when they were trying to take the $100.00 deposit. The 1st card I used was my debit card, which there was plenty of money in that account. So I tried a 2nd card which had a huge available balance and that was rejected as well. Then my girlfriend tried her card and that was rejected. The staff were rude and it seemed as though they weren't going to let us stay there. I even tried showing them I had pending transactions on my cards but they didn't care. It was clear there was a problem with their system but they made us feel like we were the problem. After about 30 minutes and us calling our CC company and giving the authorization code did we get the key cards to our room. Also, the hot tub water looked brownish, kind of disgusting.