To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(720)
Positive reviews(704)
Reviews with photos/video(38)
Friendly front desk staff(50)
Large rooms(48)
Easy to get around(41)
Convenient parking(29)
Close to metro(19)
Delicious breakfast(17)
Stayed multiple times(9)
Perfect for business trips(8)
Negative reviews(13)
Lim In Hong
Fashion Business Room
Stayed in Oct 2024
Solo travellers
8 reviews
5.0/5
Outstanding
Posted on Oct 16, 2024
The hotel is very helpful during check-in process. They even had english-speaking staff. They will not hesitate to help you when you are in need
Response from Property: There is a kind of giving that someone understands, and there is a kind of happiness that someone shares. Thank you for your encouragement and appreciation; we will continue to work hard. We sincerely look forward to your next visit and wish you a pleasant life!
Parisa T
Fashionable Twin Room
Stayed in Jan 2023
Family
20 reviews
1.0/5
Posted on Jan 25, 2023
I forgot my passport in my sister’s dormitory and I asked the hotel if is possible I give you my passport tomorrow morning and you can keep my sister’s passport till I give it to you. I also gave them my Chinese driving license and my Chinese work permit card and a copy of my passport but the lady didn’t accept it and my sister was tired so I didn’t change the hotel and I had too come back to the dormitory to pick it up then came back again.
The breakfast was terrible. There was nothing for foreign to eat and the coffee machine hasn’t worked.
And the kitchen staff were talking too loud and they have make a lot of noise with dishes.
In front of the parking lot was so dirty.
Hair dryer also hasn’t worked, they changed for 3 time and after that the forth hair dryer worked.
I really don’t recommend this hotel to anyone even for free.
And I burned my money.
Response from Property: Thank you for your valuable advice, we continue to strengthen training and management, I believe your next stay will be perfect, sincerely look forward to your visit!
Qingzhouduzhu
Fashion Business Room
Stayed in Mar 2024
Business travellers
53 reviews
5.0/5
Outstanding
Posted on Mar 28, 2024
As always, it was convenient to check in. The front desk was very considerate and upgraded the room type for free. It was a pity that breakfast was not provided and I did not experience the hotel breakfast. The nearby gym environment is very good.
Original TextTranslated by Google
Response from Property: Thank you for your support along the way. It is such an honor to receive your recognition. We are looking forward to meeting you again with a grateful heart. Wish you a pleasant journey!
Guest User
Fashionable Twin Room
Stayed in Mar 2024
Travel with friends
18 reviews
5.0/5
Outstanding
Posted on Mar 12, 2024
It is about eight or nine kilometers away from Niushou Mountain. You can park for free. I recommend everyone to stay there.
Original TextTranslated by Google
Response from Property: Thank you for being with me along the way. What an honor to receive your recognition. Our partners will look forward to meeting you again with a grateful heart. I wish you a happy journey!
Mushui2016
Fashionable Twin Room
Stayed in Feb 2024
Family
15 reviews
4.0/5
Very Good
Posted on Feb 15, 2024
Advantages: 1. A serious four-diamond hotel with breakfast and a discounted hotel price of 28 per person. 2. There are many restaurants around and it is convenient to eat. There is also a Yinxiang farmer's market and night market food stalls. 3. It is faster to take a taxi to Niushou Shandong Gate.
Disadvantages: It is a bit far from the subway entrance to Chengxin Avenue Exit 3c. It is a 1 kilometer walk. However, there is a bus that can take 2 stops. Overall satisfied, worthy of four diamonds.
Original TextTranslated by Google
Response from Property: Thank you very much for your review. We sincerely look forward to meeting you again. I wish you a pleasant journey!
Guest User
Fashionable Twin Room
Stayed in Dec 2023
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 3, 2023
I came to Nanjing with my two children. The hotel upgraded us to a family room for free. The service attitude was also very good and the environment was great.
Original TextTranslated by Google
Response from Property: Thank you very much for your review of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We sincerely look forward to visiting you again and wish you a pleasant journey!
Guest User
Fashion Business Room
Stayed in Nov 2023
Couples
13 reviews
5.0/5
Outstanding
Posted on Nov 28, 2023
Very good service, friendly staff
It was a very pleasant trip and I will continue to stay there next time. It is highly recommended.
Original TextTranslated by Google
Response from Property: Thank you very much for your review of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We sincerely look forward to visiting you again and wish you a pleasant journey!
Guest User
Fashion Business Room
Stayed in Feb 2024
Family
22 reviews
5.0/5
Outstanding
Posted on Feb 14, 2024
The room is quite big, OK
Original TextTranslated by Google
Response from Property: Thank you for your support along the way. It is such an honor to receive your recognition. We are looking forward to meeting you again with a grateful heart. Wish you a pleasant journey!
Chengzi9527
Fashionable Twin Room
Stayed in Apr 2024
Family
6 reviews
5.0/5
Outstanding
Posted on Apr 6, 2024
The Qingming holiday is very cost-effective. The subway is also very close. The lady at the front desk is very friendly and parking is free.
Original TextTranslated by Google
Response from Property: Thank you for being with me along the way. What an honor to receive your recognition. Our partners will look forward to meeting you again with a grateful heart. I wish you a happy journey!
Guest User
Fashion Business Room
Stayed in Sep 2023
Solo travellers
37 reviews
5.0/5
Outstanding
Posted on Sep 22, 2023
I followed the navigation and arrived at the hotel smoothly. There are parking spaces in front of the building and a parking lot in the back. It's free. Just scan the code at the front desk before leaving. The service at the front desk is warm and attentive, and the procedures are very fast. It is safe to enter the elevator and scan the code to go upstairs. The room is clean, spacious and bright. Although I only stayed for one night, I felt very good. Central air conditioning is powerful. We stayed here after dinner. We had breakfast on the first floor of the hotel the next day. There were many varieties, including fried rice and fried noodles, milk and yogurt bread, fruits, grains, millet porridge, steamed buns and fried dough sticks, various stir-fried dishes, etc. The price was 28 yuan per person. The Chengxin Avenue in front of the hotel is under construction for the subway, but the section facing the hotel is not under construction. The room was next to the road. It rained heavily and thundered in Nanjing that night, but I slept until dawn.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Fashionable Twin Room
Stayed in Mar 2024
Business travellers
22 reviews
4.5/5
Great
Posted on Apr 5, 2024
It is less than one kilometer away from the subway station and next to the trade center. It is very down-to-earth and convenient for dining.
Original TextTranslated by Google
Response from Property: We are very sorry that we could not receive your 5-star recognition. We will continue to work hard to satisfy every customer. This is our goal and we sincerely look forward to your visit again!
Guest User
Comfy Family Room
Stayed in Apr 2024
Family
10 reviews
5.0/5
Outstanding
Posted on Apr 22, 2024
The service is very good. If I left something behind, I will help you courier it back.
Original TextTranslated by Google
Response from Property: Thank you for being with me along the way. What an honor to receive your recognition. Our partners will look forward to meeting you again with a grateful heart. I wish you a happy journey!
Guest User
Fashionable Twin Room
Stayed in Aug 2023
Business travellers
14 reviews
1.0/5
Posted on Aug 22, 2023
Staying in a hotel, there are no safety measures at all, the wiring is exposed and leaking, resulting in electric shock, and there is no reply yet! That’s how it’s served! Do consumers have any questions? Are you willing for this to happen?
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對錦江都城酒店的支持,非常抱歉您的入住體驗不夠完美,深表歉意。我們對您反饋的問題很重視,已經安排工程師傅對所有枱燈進行檢查維修,杜絕您所訴的問題再次發生,很遺憾我的處理意見您未採納,順祝生活愉快!
Guest User
Fashionable Twin Room
Stayed in Mar 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Mar 11, 2024
The hotel is decent and clean. It's not far from the subway station and has free parking.
Original TextTranslated by Google
Response from Property: Thank you for being with me along the way. What an honor to receive your recognition. Our partners will look forward to meeting you again with a grateful heart. I wish you a happy journey!
Guest User
Fashionable Twin Room
Stayed in Jan 2024
Business travellers
7 reviews
4.2/5
Very Good
Posted on Mar 25, 2024
Facilities: relatively new, next to a famous local cuisine restaurant
Hygiene: relatively good, clean and hygienic
Environment: OK, convenient transportation, subway is a long way away
Service: not bad, overall cost-effective
Original TextTranslated by Google
Response from Property: We are very sorry that we failed to get your 5-star affirmation. We will continue to work hard. Making every guest satisfied is our goal. We sincerely look forward to seeing you again!