Meride Hotels & Accommodations

We’ve stayed at this hotel 5 times now, each time drawn by the fantastic view over Lake Lugano and the mountains. I would still give it a 3-star for that reason: the view! But the facilities itself are not worth more than two stars! Unfortunately, the quality of the hotel has gone down considerably since our first visit. The dining experience used to be top notch, but now it is rather mediocre. The chef has clearly changed! Breakfast was definitely nothing like it used to be: no fresh fruit salad, no muesli and only store-bought little yoghurt cups, nothing hot at all except for eggs you had to boil yourself, no fresh juice even - only a watered down version of Tang. Extremely disappointing! NOT worth the rating they seem to have given themselves! As for the service, it too was very mediocre. We were celebrating a very big anniversary and two days before, we asked for a specific table but reservations were not permitted! Consequently we booked at the nearby (only 1 km from the hotel) funicular restaurant, which has the same view, the same wine at HALF the price, very good food and very friendly service! On our first night we were seated by the terrace door - it was raining and there was no seating on the terrace. Every time we moved our arms, the automatic doors next to us opened! Good grief! Another thing we found amazing and which I think has changed since the last time we were there: there is no proper bar!!! On our second evening we came down for a pre-dinner drink - 2 couples - and we were given a seat by the entrance of the restaurant, all 4 of us on a bench, next up each other! Very bizarre! People walked by us constantly! There are a few basically unused rooms upstairs, a ‘library’ and a ‘pool room’, which could easily be turned into a bar! This is NOT four-star as the hotel claims to be! This is COVID time, and di there were restrictions: no more than 10 people in the pool at a time! Ha!!! No one checked! It was much too crowded! All in all, the hotel is in VERY dire need of a facelift! The rooms are furnished à la IKEA (not only the rooms! The restaurant glasses and lampshades were from Ikea too!!! This is so not 4-star!!!). I’ve been 5 times now - no more! Do something to spruce things up is my recommendation!!

The room is very good, the room is facing the lake, the scenery is very good, but unfortunately there is no time. The most dissatisfied is the front desk clerk. I feel unfriendly to the Chinese and the tone is really hard. Is this a five-star waiter? ?

What a surprise. Entrance, garage, check-in were so easy. But there was another big surprise: we were upgraded to a Suite. Room and bathroom were prefect and clean. The restaurant food was very good. There is a nice terrace overlooking the large swimming pool. The staff was very professional and extremely friendly. Breakfast was a very well appointed buffet. The location was perfect for us. Not too far from the freeway without the drawbacks and not too far from Lugano that can be reached in less than half hour. We highly recommend this hotel.

We had a wonder stay for two nights. The hotel is a classic with lots of history and a perfect location for walking to the town or enjoying a swim in the Lake. The formal restaurant was outstanding. Be sure to ask for a room with a view of the lake. The Pizza restaurant was perfect for a casual dinner with a great view.

Positives: The location of the hotel is so tranquil. Beautiful just after sunrise or sunset. The SPA is amazing, with emotional shower, sauna, turkish sauna, relaxation room, massage area, fitness studio, indoor pool with cold and hot jacuzzis, and outdoor pool with a heated outdoor hot tub (both closed on this occasion, unfortunately). Plenty of towels in SPA area. Tea/water facilities available. Perfect facilities for relaxation. The shower in the room is something every person needs in their life: one feels like a newborn after it. Especially useful when SPA area is closed but one needs to relax after a long day :) We checked in very late (was a very spontaneous decision) and were welcomed in an appropriate manner - the last time we were treated like we didn't belong there (!). We enquired about a late checkout possibility, but were told to ask the next day. After some relaxing spa we did - and were offered to stay longer free of charge as it was Easter weekend. We checked out at 1 (instead of 11), meaning we had 2 more hours to enjoy the SPA area. Very grateful for this accommodation. Robes available in the room. Secure underground parking, free of charge. Complimentary bottles of water in the room and at checkout, a nice touch. Negatives: The breakfast is not great. This is our second stay and we are underwhelmed - we had better breakfast spread/quality in 3-4 star hotels before. There's no quark, cereal selection is poor, no Nutella, coffee is not good at all. The SPA area is open only between 8 am and 8 pm, meaning no late chilling in the jacuzzi. For a 5 star resort I would imagine this should be available 24/7 or at least till 10 pm. As mentioned previously, the lift system is bad, meaning one has to wait very long to use the lift to access the SPA/Restaurant/outdoor swimming pool.

Check in was easy, really nice receptionist, room was super clean, I had like 5 towels. Sopa and body wash was provided, at lwast 5 sockets, really nice and comfy room.

Well..... where do I start, this is one of the most breath taking places I have ever visited in the world. I booked this for my daughters 30th birthday it was her choice to go to Switzerland, neither of us had visited this part of the world before and it far exceeded our expectations. It took a plane, train and a taxi to get us to the hotel so a bit of a journey but sooooooo worth it. We flew to Milan, took a train to Lugano and got a cab up to the hotel. Tip catch the 444 bus from the train station, it so much cheaper than a cab and the bus drops you right outside the hotel, we used the bus every time after that to go down to the town. The hotel itself is stunning, the views are amazing, you have to see them to believe the photos do not capture the utter beauty of this place. You will also notice the peace, all you can hear is birdsong, it is absolute heaven. The hotel staff are amazing, they could not be more helpful. We has lots of questions and time and again they helped even printing bus time tables and giving us maps and tips. We had a welcome prosecco on arrival and then went to find our room. WOW! and what a room We had been upgraded from a garden room to a room with a view of the lake and a wrap around balcony. My daughter opened the balcony door and almost burst with excitement, it was amazing. We had a twin room which was large and super bathroom and even the view from the loo. The room was clean and comfortable, there is a safe, fridge and kettle. You are provided with robes, slippers and even a bag to pop your bits in when using the spa. This hotel has thought of everything. I could write a 10,000 word review on this hotel there is so much to say. The infinity pool is warm and you lean your elbows up on the side and just stare at that view. There is an amazing indoor pool which you can swim into from the outside pool through automatic doors. Tip give the sensors a little wave and the doors open quicker. We had two treatments in the Dot spa a massage on one day and a facial on the other, both fabulous and the staff in the spa are great. Breakfast was included in our room rate and had so much choice. We eat in the restaurant for lunch a dinner but also had room service and dinner on our balcony which was lovely and a little bit cheaper to. The view every where are fantastic, it takes 30 minute to get up the mountain so you are very high. There is a little airport way below and we loved watching the planes take off over the lake and we were still way above them. We took a walk through the Algra mountain one morning and whilst it is challenging (its very steep) it is so beautiful and worth the climb. I could say so much more but I think you should just go and see for yourself. You will not be disappointed you will come away feeling on top of the world. My daughter loved it so much she is going to return with her husband for their 10th wedding anniversary. Thank you so much Kurhaus we had the best time.

camera molto bella e spaziosa, luogo tranquillissimo e splendido, immerso nel verde ! ottima privacy.... la colazione, abbondante, è fornita presso il 5* attiguo Villa Principe Leopoldo, in una cornice incantevole, con un panorama mozzafiato sul lago ! se fosse inclusa nel prezzo, sarebbe veramente il paradiso 😀invece, va pagata a parte.....del resto, in questo mondo non si può avere tutto 😉😉 un hotel da tenere in considerazione, merita !

We stayed here for 1 night whilst travelling from the UK to Italy. Our stay did not start well unfortunately. We arrived in the middle of some roadworks outside the hotel and in the surrounding area. Coupled with the fact that we had a roofbox on our car, reception suggested that we entered the hotel car park via a different entrance rather than the one a short distance from reception on the hotel grounds. The receptionist wasn't very aware of the roadworks and proceeded to vaguely show me on the map how to get to the other car park entrance. It was clear she did not know and actually told me the wrong way! It took me 25 mins to find the correct route to the car park entrance due to the deviations, roadworks and traffic! Not a great start. Next, I arrived at the room that we had been allocated - I had booked a deluxe room (for 3 people through hotels.com) - this was not a deluxe room, although much bigger it was a ground floor apartment with 2 separate bedrooms with no air conditioning and a lounge a couple of short corridors away from the bedrooms which did have air conditioning! Bearing in mind the daytime temperatures at the time were 33-34 degrees, we were not going to have a good night sleep! Back to reception to complain, initially saying that they did not have any other rooms left however they did eventually offer us a deluxe room with air conditioning that fed nicely into the main bedroom - that is all we wanted and what I had actually booked! They set up a third bed in the room for my daughter, problem solved! Location was very good with excellent views of the lake, a 10-15 mins walk into the centre which was fine for us. Buffet breakfast was excellent, we chose to sit outside on a lovely terrace with lake views. Service was very good. We then used the outside pool facilities and loungers until mid afternoon - again all excellent, clean, lovely pool, and when we left, we were sad that we could only stay for 1 night! In the end the room problems were resolved, the morning receptionists providing us with a free drink in the bar for the inconveniences caused however it could have been avoided if I had been given the room that I had booked from the start and better training should be given to the receptionists so that they know exactly what instructions to give to clients on how to reach the hotel car park. Would I stay here again? Yes, I would.

I stayed only one night as my preferred hotel was fully booked and I was forced into hotel city lugano. I was pleasantly surprised. The staff was the kindest I have ever encountered anywhere in the world. Sure the decor isnt anything to praise and they dont have room service or other basics but it is clean and efficient. I have to say one more time that the staff here is just amazing, every single one of them. I would recommend this hotel.