Mitsui Garden Hotel Kyoto Sanjo Reviews

Response from Property: Thank you very much for choosing Mitsui Garden Hotel Kyoto Sanjo for your recent stay in Kyoto and for your detailed comment on our hotel.We regret to learn that our housekeeping service did not meet your expectation during your stay. Ｔhis is certainly not indicative of Mitsui Garden Hotels' usual high standards. We thoroughly examined the details with concerned the house keeper team in order to have all of our customers stay comfortable. We are running the hotel business with high standard of housekeeping quality.However, we have taken up and shared the issue with the respective depar**ents to take immediate actions for improvements.It is via guest feedback and customer experiences that we can endeavor to provide our guests with a more luxurious and superior stay.Again, your comment is highly appreciated, and apology for your inconveniences. We are looking forward to your next visit to Kyoto.Front Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to give the comment and high score. We are happy to hear that you enjoyed our hotel's very close proximity to Nishiki Market, Nijo Castle, and other tourist attractions.After a day of sightseeing, we hope that you were able to relax and unwind from your trip in our public garden bath while enjoying the view of the garden.We are very pleased to hear that you were satisfied with your stay at our hotel. We will continue our efforts to improve our services and hope to have the opportunity to welcome you again. Front Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking your time to write a wonderful comment.It brings us great joy to hear that you enjoyed our central location. Our hotel is located in just front of Karasuma oike subway station, and guests also can feel historical a**osphere that you can only feel in certain area in Kyoto.Thank you very much again for your time providing us your feedback which is very important to all of us. We are looking forward to welcoming you again on your future trip to Kyoto. Front Office Manager

Response from Property: Thank you very much choosing Mitsui Garden Hotel Kyoto Sanjo. We are delighted to hear you had a pleasant stay.Thank you for compliments about our location.As you mentioned, there are many shops and cafes near our hotel and our hotel is close to the subway. Therefore, we think it is a convenient location for trip stay.However, we apologize for discomfort caused by the construction noise. The building near our hotel is currently under construction, which has caused the construction noise. We are very sorry for discomfort in the morning hours.We are looking forward to seeing you again in Kyoto, and hoping it will be soon.Front Office Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyoto Sanjo.Thank you again for taking the time to give us your feedback on your stay.We are very happy to see that you were satisfied with our breakfast, bathrooms, and staff.Regarding the smell of mackerel in the breakfast room, we will share it with the restaurant staff and do our best to improve it.We hope you were able to relax and soak in the hot water while enjoying the view of the garden in the bathhouse and relax from the fatigue of your trip.We look forward to seeing you again when you visit Kyoto.FrontOfficeManager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyoto Sanjo.Thank you again for taking the time to give us your feedback on your stay.We are very happy to hear that you were satisfied with your stay.Our staff and I will continue to work hard to make this the hotel of choice for our guests.We look forward to seeing you again when you visit Kyoto.FrontOfficeManager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking your time to write a valuable comment. We are so pleased to read your comment that you fully enjoyed your stay with us.We are very happy to hear that you were satisfied with your stay and that we were able to meet your needs to the best of our abilities throughout your trip. Regarding to the location of our hotel we have placed ourselves in an area where it is not only easy to access the tourist locations of Kyoto but also the city area with its many restaurants and activities that it provides. Our staff does their best to serve you to their full potential to make our customer's trip both smooth and easy.Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.Front Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking your time to write a valuable comment. We are so pleased to read your comment that you fully enjoyed your stay with us.We are so pleased that you were satisfied with our public bath facility. Our public bath with garden view is highly rated among our guest. It would make you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city. We are extremely happy to hear that you were satisfied with your stay and we were able to meet your expectations as well as needs. Our staff attempts to provide the best service to assist our customers with their needs so that they can have the best possible experience while traveling. Thank you so much again for taking the time to offer your valuable opinion. We hope to welcome you all back again soon.Front Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking your time to write a valuable comment. We are so pleased to read your comment that you fully enjoyed your stay with us.It brings us great joy to hear that you enjoyed our central location. Our hotel is located in just front of subway station, and guests also can feel historical a**osphere that you can only feel in certain area in Kyoto. We are also in walking distance to NIjo Castle and famous Nishiki Food Market where you can enjoy some local foods.We will try to keep improving our service and hope to have an opportunity to welcome you again in the near future. Front Office Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyoto Sanjo and for taking the time to share your impressions of your stay with us.We are glad you liked our garden. Many guests have commented on the beautiful Japanese garden.The garden bathhouse is open from 3:00 p.m. to 9:00 a.m. The bathhouse is not very spacious, but is open longer to ease congestion.Our entire staff will continue to strive to improve our services to make your stay with us even more comfortable.We hope you will stop by our hotel again when you visit Kyoto.Front Office Manager

Response from Property: Thank you very much for choosing Mitsui Garden Hotel Kyoto Sanjo and for your comment about our hotel.It brings us great joy to hear that you enjoyed our location.We are also in walking distance to famous Nishiki Food Market where you can enjoy some local foods.Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.Front Office Manager

Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to give the comment and high score. We are very pleased to hear that you were satisfied with your stay at our hotel. We will continue our efforts to improve our services and hope to have the opportunity to welcome you again. Front Office Manager

Response from Property: Please excuse my reply in English.Thank you very much for staying at Mitsui Garden Hotel Kyoto Sanjo.We would also like to thank you again for taking the time to write a review of our hotel.We are very happy to see that you were satisfied with your stay with us.We will continue to strive to improve our services to live up to the high praise we have received from our guests.We hope that you will choose Mitsui Garden Hotel Kyoto Sanjo again when you come to Kyoto.We look forward to seeing you again.Mitsui Garden Hotel Kyoto SanjoFront Office Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyoto Sanjo and for your comments about our hotel.We are so pleased that you were satisfied with our public bath facility. It would make you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city.Also, we are glad to hear that you have enjoyed sightseeing a lot. As you know, our hotel is located at very convenient place to many sightseeing spots and easy access to public transportation such as city bus, train and subway. Thank you so much again for taking the time to offer your valuable opinion. We hope to welcome you all back again soon.Front Office Manager