Melnik Hotels & Accommodations

First impressions of the hotel were good despite the hotel looking shabby as it claims to be 4 star the reception staff were very welcoming during check in, however everything went downhill from there. My room was not ready by check in so I was told to wait and the reception staff I had to deal with subsequently was very unprofessional and patronising, answering a phone call and talking for 10 minutes in the middle of issuing my room keys leaving me standing there despite me telling him I was tired from the journey. The hotel corridor leading to the rooms looked grim and depressing. Surprisingly on the plus side, rooms were much nicer and clean. On the other hand, no toiletries were provided despite being claiming to be a 4 star hotel. The hand wash/shower gel/shampoo seemed to be the same liquid and the only toiletry provided. The bed frame was undoubtedly a double but made up with two single mattresses which doesn’t make much sense. Everything else in the room was decent. The facilities the hotel were subpar as well, the gym was full of old rusty equipment, whilst not the best gym it is better than a lot of hotel “gyms”. The pool however, was closed due to “technical reasons” is what it said on the notice, very convenient. The room-keeping staff on checkout day were very unprofessional, barging into the room without knocking from 8AM and following up a couple more times, despite door being chained locked. Overall, my experience at this hotel was lacking for what I consider to be 4 stars, from the staff and rooms to the amenities and facilities, I would not return.

The hotel is clean and friendly. The breakfast is neatly prepared. It is a hotel with more European travelers than Asians. The people at the desk are very friendly. The hotel location is 200-300 meters from the front and back of the hotel, and there is a large shopping mall. There is pleasure in traveling by tram. ㆍWe stayed in a suite because Desk Cheek One upgraded the room. ㆍIt was so nice and thankful to have a veranda ㆍ

Excellent hotel ... modern, clean, fairly central, spacious rooms (with fluffy pillows). Friendly, helpful staff. Excellent and varied range of breakfast food, either cold buffet or cooked choice. After checking out there is no charge for leaving any luggage prior to departure for airport etc. The hotel is situated directly opposite Florenc metro station, an interchange for all 3 underground lines, and has a tram stop which services several routes to city centre and beyond. Also in close proximity are a supermarket, a shopping mall and several (varied nationality) restaraunts and, of course, the ubiquitous McDonald's (for those who like such fare!). Hotel also boasts a bar, bistro and food vending machines. I highly recommend Botanique Hotel.