Carton House, a Fairmont Managed Hotel

It is a lovely hotel. However the service was lacking slightly for a 5 star hotel. For example, they were aware the tv was broken in most rooms, but there did not seem to be an impetus to fix them. The door to our bedroom was not working properly and there were smaller cosmetic issues most particularly noticed in the gym. It was a lovely stay, but there definitely is room for improvement.

Absolutely stunning! Everyone was so welcoming and accommodating. Had a wonderful time in Kathleen’s Kitchen and the food was fantastic.

Our stay at the Carton house was fabulous. Our room was spacious & comfy, large bathroom and extremely clean. Check in was smooth and the ladies at the front were extremely helpful (i wish i had remembered their names). Make sure you go for breakfast! That was by far the highlight! Food was delicious. I would not recommend booking a dinner service at the Carriage House. My husband and I were extremely disappointed in the service we received for the price of our meal. We had a meal of equal quality through room service the following night! We would definitely return and stay for longer next time

Place is amazing and staff very friendly. Sent an email advising of engagement

Spectacular grounds, nicest and friendliest staff (reception/ grounds/ restaurants) and comfortable rooms. Indoor pool is brilliant, although SPA access is quite confusing. Check-in was fast, but unfortunately room wasn’t ready at designated check-in time (3pm), so we had to wait another 1h30 to have access, change, access pool with a kid, a bit disappointing for a 5 star hotel.

Shame there was a water outage during our stay, although totally understand it was outside of hotel control. However, ordered a hot chocolate for bed and it was luke warm, no cream or marshmallows and the fiver charged was a bit steep!

This is by far the best hotel I've ever stayed at! The staff is amazing and kind and helpful. The property is well maintained and I would recommend booking this hotel if you're looking for something quiet and relaxing. If you're looking for a spa treatment you must book in advance unfortunately we did not get an appointment despite asking the first day we arrived due to the bank holiday in august. The hotel provided water bottles and even the restaurants on site were incredible. This hotel is fantastic for those men and women hi like to golf or walk/hike. There are amazing trails. You could also add on his key or wine tasting. 11/10 stars for this hotel! Breakfast is included as well. Worth every penny. I will definitely be going back.

What a fantastic hotel. The history alone is worth the visit, the food is exemplary, the rooms clean and comfortable, and the staff were awesome and cooperative.