Hesperia Isla Margarita

Excellent service from the staff, the room they assigned us had a problem, however they kindly changed our room, everything was super clean, they have a variety of food, drink and cocktail options. Many thanks for everything.

Built in 1989, this hotel provides direct access to a sandy, wave-free beach that is owned by the hotel. There is a bar on the beach, which can be reached by walking just 200 meters through the hotel grounds. The hotel is quite old, not up to 5 star standards, and all rooms lack balconies. The interior of the rooms is outdated and some parts of the hotel are in need of serious renovation. The rooms range from those that have been renovated to those that remain unchanged. Evening entertainment shows and spa services are available to guests. There is also daytime animation by the pool. The beach offers mussels and lobsters, which are cooked right in front of you. You will be provided with a table and chairs on the beach for your convenience. Wi-Fi is good on the beach, although the signal in the rooms can be spotty. Renovation of rooms began before the pandemic, but the process is currently suspended. Free billiards are available and golf courses are available. The hotel has a shop where you can buy rum from Komarov, chocolates and other small items. For children there is light animation and a small children's club. The hotel is surrounded by mountains, but outside of it there are practically no places where you can go, with the exception of organized excursions, they were taken from the guys when they watched a review of this hotel on the Venezuela PRO channel on YouTube. The tours with guides Anna and Andrey were great.

Spectacular attention. Everything is very clean and all the workers are outstanding. The bartenders are excellent too, especially Edith. Super recommended. I came in 2019, it was very good. Now in 2023 they have improved even more. And this is padding for the minimum of 200 characters.

The hotel is good, the service is excellent, but it is somewhat nostalgic to see that the hotel is not what it once was, there are many good things as well as bad things. deteriorated things, walls, locks and that kind of things, there is a room where there is a pool table where there are photos of the hotel in the 90s-2000s and it makes you want to cry to see how it was and how it is now, it is an impressive hotel, giant, and it really makes itself noticed, but they have remained in the years, and no progress is seen, many things do not work and there are also some that must be replaced, when you leave there they give you a slip where you write your review of the hotel, and I wrote the same. Nostalgia gives the hotel, nostalgia, a spark of ingenuity and better management are needed for things to go better. It is very good, the employees do it wonderfully and not to mention, the hotel is beautiful and is still excellent, but at the rate they are going it is going to be in ruins and when they think to save something, it will be too late... 3 and a half stars, not to mention to be bad.

We rested in this hotel from 05.10 to 12.10.23. We had a combi tour, the first 5 days were in Koch. I really enjoyed my holiday on Kocha, it’s very picturesque, green, the staff does their best, they constantly remove dry grass and garbage. ..Beautiful swimming pools. Isperia is advertised as a 5 star hotel. The building, the place, is beautiful, but it all requires good repairs, everything is in terrible condition, the humidity in the rooms is high, there is nowhere to dry. Food is repeated every day in the same sequence: shredded cabbage, some kind of salad, some kind of corn flour tortillas, chicken, meat (often impossible to chew), fish (often overcooked). Fruits include papaya, watermelon, a couple of times - pineapples, a couple of times - bananas. One kind of soup. For dessert, 2-3 types of some kind of pastry. The staff is friendly, friendly and responsive, they try their best. Often there was no shampoo available. The sea is colder, you had to walk on the water to take a dip. The sightseeing tour was taken individually from Elena.

I don't usually comment on my trips, but I feel the need to give this opinion so that it can be taken into account as a suggestion by the hotel. Just a year ago I visited the hotel with my family and we liked it very much. This year we decided to return, so I traveled again with my family in October, we had planned to stay 4 nights but it ended up being only 2 nights. A year ago when we visited we noticed that the air conditioning did not work in the lobby or in the restaurants but we thought that it had been damaged at that time and they would surely end up fixing it. When we arrived a year later, we noticed how hot it was in the Lobby, and we found out that the air had been damaged for 4 years... In the lobby it feels hot, but in the restaurant it is even worse. All people want to have outdoor tables for the same reason, if you don't get a table outside and you have to eat inside the restaurant, you will have a really bad time sweating all the time. The hotel has really beautiful rooms, very large and luxurious. With an incredible view. In fact they are better rooms than those at Ecoland (one reason we decided to return). But this year the air conditioning didn't work practically at all, we slept all night without covering ourselves and the heat was felt. We had 4 rooms and the same thing happened in all of them, so we realized that the air conditioning problem is something general throughout the hotel. They have 1 "disco"/"bar" or "games room" and I have never seen it operational, not last year or this year. They say they only enable it on Fridays and Saturdays. I think the hotel should have this place open every day, as the rate is the same any day of the week. Whether they have guests or not, this bar/game room must exist so that guests have some extra activity to do. Not just sitting in the lobby at night. Although for this it is highly important to activate the air conditioning in the area, otherwise it would be impossible to be there as well. Food: The food is good, but this year there was no variety at all, it is true that there were fewer guests but there really were almost no options to eat, last year they had more options and we traveled in the same season. (This and the air conditioning were the main reasons for leaving the hotel early) BEACH: The beach is beautiful, really lovely. I would say that it is the best beach on the island in terms of quiet beaches without waves. Ideal to go with children, the beach is a swimming pool. SUGGESTION: TAKE ADVANTAGE OF THE BEACH YOU HAVE! It is incredible that with this beautiful beach they have, this hotel does not take the beach into account at all. They should know that many people stay at this hotel because of the beach it has, so they should make the most of this. Add kayaks, paddle boards, or pedal boats. Apart from that, always enable the beach restaurant. At least for snack. No sun

NO DO NOT come... it is a hotel that tries to be but IT IS NOT... THEY DO NOT have air conditioning the rooms we slept terribly... the pool and the beach are the only good things... there is only one restaurant and I would give it three stars... it is super far from everything …. Attention is regular because there are not enough employees…. The rooms are very deteriorated… it is a very old hotel whose staff puts effort into making it pleasant… that is, they try to provide you with different attention… but they cannot give you anything without the necessary tools…. If you don't want to spend a few days of terror, DO NOT COME to this Hotel

We vacationed with a friend from 02/19-03/5/2023. We chose this hotel solely for the reason that it has the best coastline and we were not mistaken. Unlike others, it was really comfortable and spacious here. There is a bar with drinks by the beach and pool. The waiters are very attentive, even they themselves were always interested in what drink they could offer you. It’s difficult to judge the selection and assor**ent here, since we don’t drink alcohol, so I can’t honestly say if we can go wild. But pina collada, cola, natural cane juice, fresh watermelon or papaya, etc. will be provided for you. Further by numbers... Yes! This is not Dubai and far from the 5th arrival of the European level - the renovation is old, in places it really screams, the hygienic shower did not work, the toilet kept breaking, water was leaking from the sink. Perhaps because of this there was wild humidity in the rooms. But!!!! Cleaning was carried out constantly, towels were changed, they tried to immediately solve the problem at your first call. About food! For me personally, as a fitness trainer, everything was fine. There was meat and fish, vegetables, cereals, various side dishes, fruits, unhealthy pastries, etc... maybe not a super wide range, but you definitely won’t leave hungry and most importantly, REALLY TASTY!!!! About fun! Apart from golf, a swimming pool and a rare photo with an animator in a Mickey costume, I don’t remember anything. Perhaps the animation is still very bad and undeveloped. So don’t count on the children being settled in and your grandparents jumping around in water aerobics classes in the morning. About the service staff! Perhaps this is the best and most pleasant point. Unreal Cool team. Very welcoming, kind, open, friendly. They will be happy to help you and resolve any issue. Very warm attitude towards Russians. When we left, everyone had tears in their eyes, everyone had become so close to each other. Bottom line. Living continuously for 2 weeks in this hotel will get boring; entertain yourself with other activities, excursions and visits to various places. Then your trip will become varied and will not be limited to a 2-week all inclusive, which will become boring even in the most fashionable hotel in the world. Have a nice holiday, friends! And don't forget! How you treat people is what you will receive) be kinder and more grateful to each other. We personally liked everything very much; the list of new friends, emotions and impressions was added to our list. ❤️❤️❤️