Aparthotel Monarque Sultán

Good service and clean room, big room and good view

Nice!, good and clean rooms. Zeker voor herhaling vatbaar!

I have stayed here before on a few occasions the last probably about 10 years ago. Travelled with my 15 year old daughter and wanted to stay in a familiar place and it didn’t disappoint. Both gentlemen I encountered on reception were very pleasant and professional. Our apartment was fantastic. We were given a room on the 6th floor. It had a separate kitchen with oven, dishwasher, washing machine and all the usual dishes and utensils you would need. The bedroom was lovely and bright with sliding doors to the balcony with a table and four chairs. The living room had three sliding doors out to the extremely huge L shaped balcony, I mean huge with two sunloungers. The kitchen also had a sliding door out onto a smaller balcony which had a clothes horse to dry your towels etc. The aircon worked perfectly. Any of the housekeeping staff were very friendly and we were given clean towels every day (even though we hung them up to reuse them) and our sheets were changed midweek through our stay. It was extremely quiet at night and we were not disturbed by other guests or street noise. Pool area was very clean and not busy although maybe the water a tiny bit on the cool side. All in all we had a very comfortable stay from start to finish and we will definitely return. Thanks to all at the Sultan Club.

We came as a group of 5 friends celebrating a birthday so we're in a 2 x bed apt. It was massive (room 101) with 2 x bathrooms and a fully functioning kitchen including oven and dishwasher. We felt the pool opened quite late at 11am and although it didn't bother us, i wouldn't like to think I'd brought my son and had to wait around. I'm.not sure if it opens earlier in summer or not, but it does stop the 7am sunbed hoggers so that's a bonus. We didn't use the bar so can't comment, however it is a stones throw from a Mercadona to stock up and also a Starbucks. Its really close to the beach and the walk along the front to the main Harbour is about 15 to 20 minutes, however there are plenty of nearer bars and restaurants along the route. We got taxis to Puerto Banus one night and reception were really helpful in ordering them for us. We got two and it was average of €17 each way. I would stay in the apts again.

Could be good, but many things that let it down. 1. Don’t bother staying if you want a hotel with a bar that’s open past 9.30. Stayed here with my family this last week and wanted a hotel with an onsite bar so that we could take a few drinks up to have on the balcony once our toddler was in bed. Several occasions during our stay after putting him to bed, despite the bar saying closed at X time, it was closed at 20+ minutes early with no prior warning, thus leaving us stuck in the room with no drinks and going to bed at 9.30/10. Not exactly a fun or relaxing way to spend those precious child free hours after running around after a toddler all day. Had I known they would keep closing early I would have stocked the fridge with some drinks, but every time it happened I hoped it would be the last. The reception staff don’t care either and say there is ‘nothing they can do’ when in fact there are plenty of things they can do such as a) telling residents if the opening times are different to what’s been advertised b) not closing randomly just because they feel like it? 2. People entering your room whilst you sleep. On our first day whilst the baby and I slept in the room, I could hear footsteps walking around in the lounge area. I assumed it was my husband and continued to sleep. When I woke up, the main door to the room was wide open and it turned out that no, my husband had been elsewhere with other family members! Reception advised they think it was housekeeping, but why they would 1. Not ring the doorbell if that was the case and 2. leave the door open when they left doesn’t sit right with me. Reception gave a free safe key, but for the rest of the trip I placed various objects to barricade the door to try and feel a bit safer and felt on edge the whole time. 3. Some apartments have ovens, some don’t. But a full size dishwasher? Our apartment had a microwave, hob, fridge, washing machine and a dishwasher but not an oven however other family members had apartments with an oven. So something to be aware of, if that’s something you need. We didn’t use the dishwasher at all during our stay as there are limitations to what you can cook when having only a hob. 4. Workman on your balcony first thing in the morning. On one morning without any prior warning, I opened the curtains in very limited clothing to find a workman hanging over the balcony painting the render, which as you can imagine was a real shock and pretty embarrassing. He stayed there for approx 1 hour painting, and whilst it’s great that they’re up keeping the hotel, it wouldn’t have taken much to say oh by the way you may see some workmen on your balcony tomorrow morning? We had originally planned a family breakfast on the balcony for that morning but we’re unable to do so due to the work going on. 5. Pool area does not open until 11am and the water is freezing cold due to being in the shade. I wouldn’t recommend the pool area if you want to make the most of your day. Waiting aro

We’re a family of 4 with 2 teenagers. We had a 2 bed apartment (twin and double) which was on 2 floors with 2 full sized bathrooms and 2 balconies! Plus a pull out bed under the sofa and in the cupboard. It was lovely and clean too with daily cleaners if you wanted (we didn’t for our short stay). We were so impressed with how much space we got. Great location as it’s close to the beach, supermarkets and bus stop (for trips to Puerto Banus which we loved). We arrived after midnight and felt very welcomed by the man on reception. The pool was cold as it’s April and quite shaded but it didn’t stop my two going in for a quick dip. We didn’t use the indoor facilities or restaurant so can’t comment there. We would definitely choose here again.

Just returned from staying at the Monarque Sultan hotel. Had a great time with a wonderful large apartment and balcony,the hotel was so clean and the staff were very friendly and helpful, especially Zoltan on reception. He arranged bike hire for us,which was a great way to explore the area. We ate in the hotel restaurant 3 times and found the food to be extremely good, great menu and friendly, attentive staff. The indoor pool and spa were lovely and clean,we swam every day. We couldn't fault this hotel and will definitely be returning.

Im a person who never visits a holiday place twice visited in winter year before in March weather was dreadful but went visited in September 2023 for a week. Gave a 5 last time and same now didn’t use pool or bar or food cant comment. But for price, cleanliness, room quality and location its perfect. Service at reception was only used when getting key. Cleaners always did a great job. If went to Marbella for old town and good tapas location and beach would be my first choice