Guest User
November 20, 2023
Excellent location ! Your best Plus!!!
Structure and decoration of very good taste! Bright ! A museum inside a hotel. Its views are unbeatable, unless you get the rooms at the back, which don't have any views at all. Their buffet leaves a lot to be desired, for the category in which the hotel is located, in fact on social networks, it is what their guests complain about the most. I can say that I have been to other hotels in Madrid, of lower category and cheaper, but nevertheless, they far surpass the Barcelo Torre Madrid.
Another point, the staff, although friendly, have little empathy for the guest... very rigid when it comes to making things easier for the client.
Improve on these 2 points, the truth is that it is a shame. It could make a perfect hotel in Madrid, with a good location and decoration!!!!! It's nothing, if your thing is just to go to sleep since you're going to enjoy Madrid both day and night......,,,,
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