5 Star Hotels in Mabalacat

I was surprised while checking in. When the female staff grabbed the male staff’s stomach who was progress my check in. When I entered the room, it was NOT so clean, especially the bathroom. Dust hung on the door and there were rusty residues in the shower. I ordered a frozen margarita from the pool bar at the pool but no one served. About an hour later, the staff asked if I had already eaten the margarita, so I just canceled it. There weren't many customers, but the staff were chatting and laughing with each other, so I think I forgot my order. Is this a 5 star hotel service? IDK.

We were on our anniversary staycation, and for the first time in all the places we’ve stayed at (and we love to travel and stayed in cheaper places), I woke up with a cockroach bite on my eye. I wouldnt’ve posted a review but it still hurts, I can’t scratch my eye and it’s been heavy so it hurts and I can’t work right since, and I do online work, so it’s been hard :( the facilities are good. The food is expensive, not much of a selection, but I hope they clean better. I told the reception and pointed to my eye, they gave us an hour extension for checkout, which isn’t really special, or compensates for the damages their poor cleaning did :/

The Hilton at Sun Valley Clark is a welcome treat for travellers staying in Clark Special Economic Zone. A bit pricey but its worth it. Rooms are spacious and clean. Amenities are top notch. Will definitely stay there again.

Me and my boyfriend went to Midori to celebrate his birthday. The overall experience was good. The room was really spacious and well-appointed. The staff were helpful and friendly. Their food was great (even our pastry takeouts from their bakery). We got the chance to tryout their spa as well and it was very relaxing. Their ******, though small, is well-equipped. One thing we think needs improvement is their parking. Their parking is limited and It would be quite a walk to the hotel proper. Would definitely come back though, if the time permits :)

With a stay at Aurora Villas and Cabin Resort in Mabalacat City (Clark Freeport), you'll be within a 15-minute drive of Clark Freeport Zone and Walking Street. This villa is 6.8 mi (10.9 km) from SM City Clark and 0.3 mi (0.5 km) from Aqua Planet.Be sure to enjoy recreational amenities including a water park (surcharge) and an outdoor pool. Additional amenities at this villa include complimentary wireless internet access and lifeguards on site.Quench your thirst with your favorite drink at the poolside bar.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 23 guestrooms, featuring kitchenettes with refrigerators and ovens. Complimentary wireless internet access is available to keep you connected. Conveniences include complimentary bottled water and a turndown service, and you can also request irons/ironing boards.

Staff had been very warm and responds swiftly. This is tru the moment we landed on the driveway. Check in was fast; room was clean and food was good. We love of course the bar cos it has a pool area and the cocktails are great! Location is one of its aces too and we’ll definitely consider for our next visit. The bell boy took a long time to pick up hut the front desk followed through and apologised.

We are truly blessed that we discovered the best kept secret in Luzon, Philippines and it is in Clark City, Pampanga! The park inn by Radisson secret for us to come back the 2nd time around is their excellently trained hotel staff! Almost all of their employees from guards to chambermaids are very respectful and mindful of each guests needs. The front office are always cheerful and efficient. The restaurant workers are attentive and quick. The porter and van driver are extremely helpful and thoughtful. When you visit this hotel ask for these these personnel: Front office = Rem, Angel, Ace, and James, ad Maren; Restaurant = Dion, Kido, AJ, Randy and Jessie; Room Cleaning = Richard, Edward & Kevin; Bags = John Not only did these staff gave their best at their assigned tasks but they also multi-tasked. My husband and I observed their performances for a week because we also owned our lodging facility in Virginia, USA. What touched us also, when we checked out at the crack of dawn, a sandwich with fresh fruit and freshly brewed coffee were waiting for us to go with our trip to the airport. Now that is a superb customer service! Finally, I want to mention the array of food served each day is well thought-out and very appealing. Kudos to the chef - it's getting better each time! The bedroom is so comfy that my husband wants to stay inside all day! For those checking in, make sure to request to clear the deposit charged amount to your credit card as soon as you check out. My family and I will definitely plan on making this lodging facility our home while visiting our relatives in Luzon area. Keep up the excellent and professional training Radisson!!!

First: Please note that our stay was During the Covid Pandemic so the hotel was not at full capacity, some amenities such as pool and gym were closed and they only offered a limited dining menu so with that said this is my review Reserving was fairly easy, I opted to directly contact them via Facebook and they did offer me a deal no other portal would provide. With the deal we end up staying 4 nights/5 days. They provided us the one bedroom suite which was fairly big and had a balcony. The place was clean, air con was cool in both room and living space and the bathroom . Internet speed were good but we did have issues with connection from time to time. They did provide toiletries and bottled water. There is also a safe in the closet. The TV provide a good amount of channels Breakfast was delivered to the room. There was no choices but was decent. They did have a spa that opened from 4pm daily and a bbq resto that was actually really good . Parking is plenty and it’s indoor. There are plenty of restaurants in the area as well. Overall their service was exceptional from the rep, Ms K (full name withheld) from reservation , the front desk at check in and check out and room service. Security is ample so you are safe Great Stay and I recommend it

The facilities in the room felt too bad, I felt the price was a bit high, the shower was not easy to use, the type of direct shower, the glass is still transparent, can be seen outside the bathroom, the bedding is old, it feels a bit like this hotel Mismatch! Overall it's average!

We booked 2 villas for our overnight stay. Villas were great and the staff were really helpful and friendly. The kids and even the seniors enjoyed the surroundings since it was private and quiet. There were a lot of things that the kids can do aside from swimming. There were bikes available and even outdoor activities. We’d love to go back here- quick drive from Manila, thus plenty of time for r&r.