Hotels near Milky＇s Frozen Yogurt in Los Angeles

Great hotel! Convenient parking (locked with gates), clean, good amenities (iron, fridge, coffee maker with coffee and teas, hairdryer, iron, shared microwave), very good breakfast (cereals, yogurt, fruits, waffles, eggs and sausage patties, bagels and cream cheese). Also, it has onsite restaurant with a 50% dining offer for guests.

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

Perfect place for a shuttle airport hotel! Shuttle very 15 minutes and a great place to prepare for a trip. Pool and bar is nice. Spent way more on drinks and food than I imagined but not much around… it was fair in the end. Great bar staff.

Frondesk Staff is unprofessional and unfriendly, During the stay housekeeping banging the Door around 7am in the morning when to the front desk making complaint didn't get any satisfy answer, specifically there's front desk staff just looking at me with stone face no smile just looking at me ,not even saying anything polite , no words, nothing !! ,i stood over there more than 5 minutes, finally one staff asking me did i need help ?! very unprofessional !!!

Still love this place, it is perfect for those who are just looking for a basic, clean, inexpensive place, in a good location. Have been coming here for many years now, each time for a 3-4 day stay. After Covid, the room cleaning services changed and now you only receive towel change and trash take out each day, with full cleaning on the 6th day of stay. Unfortunately, this reduced service was not consistent. On the first day, trash was taken out and towels changed. On the second day, the towel change was left on the table by the TV. On the 3rd day, no service at all. I

The most important function of a good hotel is to enable a good night’s sleep in a clean and comfortable environment. During our four night stay, the hotel was perfectly quiet. The bed was comfortable. We were not awakened even once by external noises. Our room was immaculately clean. The maid came each day and had our room back in order before noon. We stayed in room 636. It had all the amenities we want from a hotel room. It had a refrigerator, a safe, a large TV, plenty of drawer space, and two comfortable beds. The bathroom had a separate tub, walk in shower, toilet area and sink. This is the largest functional bathroom area of any hotel room that we have seen. The hotel is a green facility. It is off the electric grid, with all power generated from solar panels on the roof. The front desk staff is very efficient, with check in taking about a minute and contactless express check out available. When we needed help with luggage, a staff person was available. When we needed an item we forgot to bring from home, a staff member brought the item to our room quickly. The hotel has a first class Japanese restaurant on the premises known as Ise Shima. It was open for three meal times. Room service is available. We visited for the breakfast buffet, which featured numerous healthy items for a traditional Japanese or American breakfast. We had a perfect experience in the restaurant, too. For the cost of the room, the entire experience is a great value. One can obviously see the great pride the staff has in delivering a perfect hotel experience. The hotel has free parking out front and security at the entrance. A guest cannot take the elevator above the first floor without a room key. The Wi-Fi was free and easy to access. It worked well. A public computer is available on the first floor. A small store also exists, accessible only with a room key. The hotel location is ideal for business or tourists. It is centrally located in the South Bay withi minutes of freeways I-405, I-110, and Route 91. LAX is about 20-25 minutes, downtown LA is less than 30 minutes, Redondo Beach is ten minutes, and Disneyland or Knott’s Berry Farm is about a 45 minute drive. We use the hotel as a base for visit of all attractions in the LA basin.

The location is very convenient, 5 minutes walk from the big supermarket and gas station, the hotel is clean and hygienic, warm and safe, especially the boss and his wife are very hospitable and welcoming, responsive, gave us a lot of help, will come to stay next time!

It is located on the campus of the school. The environment is elegant and atmospheric. There is no traffic. The hygiene and safety are guaranteed. It is convenient to eat nearby. There is a large supermarket where you can purchase all kinds of food and daily necessities. There are 3 or 4 schools nearby. stores, selling the school's cultural and creative products, books, etc. recommended hotel

Location is really central, but it’s very dangerous at night. It’s a quite a messy neighbourhood just stone throw from their financial district. Parking only via valet, which take awhile when there are few cars ahead of you. Nice hotel, but pillows are of irregular sizes and mushy.

The room was clean, check in and out was easy and effortless. Our stay was very peaceful. Staff were super helpful and friendly.