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5 star

The Trafalgar St. James, London Curio Collection by Hilton
4.3/5133 Reviews

The Trafalgar St. James, London Curio Collection by Hilton

London|0.23km from Carlton House Terrace

Latest booking 21 hrs ago

I was looking at the Biltmore and the Waldorf but decided to stay at the Trafalgar as they have bigger rooms than the Biltmore and the Waldorf looks like it is in desperate need of an upgrade. Everyone was very polite and helpful apart from one staff member, more on that later. I was upgraded to a Suite on arrival but requested a toom with two beds instead which was granted. The Nelson double room is very spacious and modern. It faintly smelled of mothballs whenever you entered the room and the smell then quickly disappeared. We noticed that one of the beds was sagged in the middle and this was very quickly resolved by the maintenance team and was not an issue for us at all. The only reason i mention it in my review is because Alejandra apologised a thousand times for this “inconvenience” and even send us Macaroons and drinks to the room as an apology. During checkout, Alejandra apologised again and made sure our stay was perfect. There was a key card under the bed which was covered with dust as was the carpet under the bed. Cleanliness regarding this could obviously be better as dust can trigger allergies. The service of the staff at Trafalgar is above that of all other Hilton properties in London and certainly a step above from general hospitality service in Europe. I would give the service at Trafalgar a 9 based on European standards and a 7 based on Middle-Eastern and Asian standards. Breakfast was so highly rated in many reviews of this hotel which also influenced my choice, i was expecting an absolute feast. Unfortunately, breakfast was quite disappointing for us. Staff was great apart from someone who i can only describe as a North-African young woman with shoulder length curls who did not want to give us one of the three empty tables available in the Breakfast room with only 40 minutes available for Breakfast as she was keeping those for families of 7. This is rather absurd and we ended up taking one of the tables anyway as i wasn’t going to sit where she suggested which was away from everyone else. Breakfast in any hotel, especially 5* is always based on first come, first serve. You can’t deny your guest seating space at breakfast as if you were running a dinner service. Vegan options are very, very limited. Fruit selection is even more basic than what you can get at any supermarket in London. There was only Cantaloupe, Watermelon and Pineapple. There were Apples and Bananas for grabs but that is still not enough. Pastries are miniatures which is really shameful for a breakfast buffet. Only sausages available were Pork, no vegan and no Chicken so unfortunately no sausages for me. It’s basically a full English and that’s it. You could order A-La-Carte but that wasn’t special either. We had Amex Platinum credit so we used that for one of the dishes which was not special for the £15 asking price. Room service was basic as well. Food arrived with a very friendly staff member but it was slightly cold. All in all it’s a good hotel fo
The Londoner
4.4/5138 Reviews

The Londoner

London|0.41km from Carlton House Terrace
This hotel was overall a good experience. Considering the price tag some things were not as good as expected though: - The location. Although it is very central located Leicester Square does have a share of homeless people walking around and heavy ambiance in the late night. Nevertheless considering connections is as perfect as it can be in central London. - The rooms are a little small but nicely appointed. - The bathroom has a weird design with a small bathtub. Really liked the toto toilet. - Too much light in the room in the night. The curtains don't close completely and are a lot of mirrors reflecting the light troughout the room. - The hotel is big with several common areas and at reception there is no clear explanation... for instance I didn't understand if the courtyard was open or not. Nevertheless the gym, pool and spa were very straightforward and well appointed. - I think it is not acceptable the in room open ear cleaners (cotonete) for hygienic reasons. - Lights over the bed too strong. - Room cleaning could be better. The highlights of the stay: - The central location besides the inherent problems. - Lively but yet organized and not loud entrance lobby and bar. - The complimentary soft drinks and snacks at the secondary lobby. - Miller Harris bath products overall very good except the body lotion which the smell was harsh and totally off. - Gym and pool. - Overall very quiet room and halls. So would I return there? Honestly only if I really need to stay at Leicester Square. For me it was good but not amazing stay, with an overall feeling of pretensious mood and too expensive for what it was. If you want a really luxurious expericence I would recommend to search elsewhere but at a discount this would be a nice stay. For the amount of hotels in central London this one just didn't excited me enough.. I would prefer to return to Pan Pacific for instance.

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Reviews for London Hotels

Searching for hotels near Carlton House Terrace? Compare room rates and reviews to find your ideal stay.
Hotel Cafe Royal
4.6/543 Reviews
Very satisfied hotel, location is also very good, it is convenient to go shopping. Breakfast at the hotel is a la carte and very hearty. We stayed for seven days and tried many different breakfasts, all of which were delicious. The macarons in the picture were presented by the hotel one day and were pleasantly surprised. And the cheesecake downstairs is delicious and has a wonderful taste. Friends who like sweets can try it. Next time I come to London I will still choose this hotel.
The Z Hotel Piccadilly
4/550 Reviews
Strolling through London in the rain, Piccadilly circus tube station is just a few minutes' walk away, and Chinatown is just a few hundred meters away.
Sofitel London St James Hotel
4.6/585 Reviews
Sofitel London St James is in a fantastic location in the heart of London! A hop, skip and a jump to Piccadilly Underground and a short walking distance to Pall Mall, Buckingham Palace, Trafalgar Square and Big Ben! The staff are all very professional and courteous and always greeted me with a smile each day. The onsite bar and restaurant were fantastic and the in-room dining menu offered many delicious options! It was my 'home away from home' for a 12-night business stay and I enjoyed every minute of it! If my travel budget allows, I will return! Thank you!
The Trafalgar St. James, London Curio Collection by Hilton
4.3/5133 Reviews
I was looking at the Biltmore and the Waldorf but decided to stay at the Trafalgar as they have bigger rooms than the Biltmore and the Waldorf looks like it is in desperate need of an upgrade. Everyone was very polite and helpful apart from one staff member, more on that later. I was upgraded to a Suite on arrival but requested a toom with two beds instead which was granted. The Nelson double room is very spacious and modern. It faintly smelled of mothballs whenever you entered the room and the smell then quickly disappeared. We noticed that one of the beds was sagged in the middle and this was very quickly resolved by the maintenance team and was not an issue for us at all. The only reason i mention it in my review is because Alejandra apologised a thousand times for this “inconvenience” and even send us Macaroons and drinks to the room as an apology. During checkout, Alejandra apologised again and made sure our stay was perfect. There was a key card under the bed which was covered with dust as was the carpet under the bed. Cleanliness regarding this could obviously be better as dust can trigger allergies. The service of the staff at Trafalgar is above that of all other Hilton properties in London and certainly a step above from general hospitality service in Europe. I would give the service at Trafalgar a 9 based on European standards and a 7 based on Middle-Eastern and Asian standards. Breakfast was so highly rated in many reviews of this hotel which also influenced my choice, i was expecting an absolute feast. Unfortunately, breakfast was quite disappointing for us. Staff was great apart from someone who i can only describe as a North-African young woman with shoulder length curls who did not want to give us one of the three empty tables available in the Breakfast room with only 40 minutes available for Breakfast as she was keeping those for families of 7. This is rather absurd and we ended up taking one of the tables anyway as i wasn’t going to sit where she suggested which was away from everyone else. Breakfast in any hotel, especially 5* is always based on first come, first serve. You can’t deny your guest seating space at breakfast as if you were running a dinner service. Vegan options are very, very limited. Fruit selection is even more basic than what you can get at any supermarket in London. There was only Cantaloupe, Watermelon and Pineapple. There were Apples and Bananas for grabs but that is still not enough. Pastries are miniatures which is really shameful for a breakfast buffet. Only sausages available were Pork, no vegan and no Chicken so unfortunately no sausages for me. It’s basically a full English and that’s it. You could order A-La-Carte but that wasn’t special either. We had Amex Platinum credit so we used that for one of the dishes which was not special for the £15 asking price. Room service was basic as well. Food arrived with a very friendly staff member but it was slightly cold. All in all it’s a good hotel fo
Haymarket Hotel, Firmdale Hotels
4.7/569 Reviews
The Haymarket is not a grand hotel by any means, but that’s just fine by us. It is extremely comfortable, with excellent service, large, well-organized rooms (even in the lowest category), luxurious bathrooms with powerful showers, and wonderfully inviting common areas. The staff is always pleasant and seem to like working there. The location is ideal for us - easy access to the theatres, restaurants and shops of Soho and Mayfair, and to the Mall, Green and Hyde Parks for morning runs. Staying there is akin to visiting a friend who has eclectic and excellent decorating taste - and a wonderful 55 foot long swimming pool in the basement. Per our request, we were given the same room we had stayed in last July - and it was ready for us when we arrived at 1pm. Sadly the light we had enjoyed through the large windows during our last stay was obscured by painting scaffolding and nets - but I suppose one has to keep up appearances…After years of staying at the Berkeley and the Connaught, with occasional unfortunate forays to the Hotel Cafe Royal and the Stafford, we have found a London hotel that works for us; while expensive, it represents good value in the stratospherically priced market.
Thistle London Trafalgar Square
4/5120 Reviews
Very central for theatres and only a 30 min walk from Victoria Station. Easy check in and even got an upgrade and a bottle of prosecco as celebrating. The only negative was the coffee. Only a nespresso machine in the room so couldn't have a cup of tea or a coffee with milk or sugar The coffee machine at breakfast kept going wrong so I suggest taking your own (fridge in room for your milk) Apart from that a great hotel with friendly staff on reception Would definitely recommend

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An Introduction to London: UK's Vibrant Capital

London, the capital city of the United Kingdom, is situated along the famous River Thames. Known for its iconic landmarks, diverse culture, and captivating history, London offers a myriad of experiences for every traveler. Here's a fun fact: London was the first city in the world to have an underground subway system, fondly known as 'the Tube'.

Navigating Your Way to London

Most international visitors arrive via London's key airports - Heathrow, Gatwick, or Stansted. From there, trains, buses, or taxis offer convenient travel into the city. If you're not a UK citizen, it's essential to check visa requirements ahead of your trip.

While the British Pound is the official currency, most places accept major credit cards. English is the widely spoken language in London, although you'll likely hear a diverse array of languages due to the city's multicultural nature. Remember to respect local customs, such as queuing in an orderly manner, a practice taken seriously by Londoners!

London's Premier Attractions

From the majestic Buckingham Palace and the historic Tower of London to the dynamic modern art at Tate Modern, London's attractions cater to every interest. For breathtaking views of the city, the London Eye is a must-visit. Explore the British Museum, stroll through Hyde Park, or catch a show in the West End for an unforgettable London experience.

When to Visit: London's Weather and Packing Tip

London experiences a temperate maritime climate. Summers (June to August) can be warm with temperatures in London reaching up to 73°F (23°C), while winters (December to February) are generally cold and damp. The city is known for its unpredictable weather, so packing layers and a waterproof jacket is recommended. The best times to visit London are during spring (April to June) and fall (September to November) when the weather is mild and the parks are in full bloom.

Choosing Your Accommodation in London

For those wishing to be in the heart of London's cultural scene, the Z Hotel Piccadilly is conveniently located near landmarks like Trafalgar Square and the National Gallery. For food enthusiasts, the stylish Ham Yard Hotel in Soho is surrounded by a plethora of eateries.

Budget-conscious travelers might find the YHA London St Pancras a viable option, while business travelers may opt for the convenience of the Hilton London Bankside, close to the business district. If you're seeking an Instagrammable stay, consider the artistically designed Mama Shelter London. For convenience to the airport, consider the Sofitel London Heathrow.

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