Raffles Properties in Lingshui

The design, ambiance, and sea views in the common areas are unbeatable, easily making it one of the best hotels in Lingshui, Sanya, Hainan. Service: All staff members were incredibly friendly, always greeting guests with a smile. I also noticed hotel managers actively supervising and welcoming guests. Butler Service: I was particularly impressed with our butler, Wendy. She was always prompt in responding to messages, and all our requests were met. Security: The hotel has excellent security, with guards patrolling and managing access. Even the beach entrance is secured, making it difficult for non-guests without a room card to enter. Minor Drawbacks: - The balcony door in the room was too heavy for children and elderly guests to open or close easily. - During maintenance work in public areas, it's crucial to have clear barricades and signs to prevent children from accidentally wandering into unsafe zones. - Some hotel facilities felt a bit dated, but I did observe staff actively maintaining and upgrading them, which is commendable.