yujoyceyu
January 19, 2024
First of all, let me explain that the butler's service attitude is very good and enthusiastic, and the experience of cultural activities is also good. My negative review is not directed at the service staff in the store.
The main reason for the negative reviews is that the hotel's facilities, environment and experience do not match the photos, and the price is even more inconsistent with the price of more than 1,000 and nearly 2,000. Pictures should do the trick.
We checked in with anticipation on New Year's Eve. The ceiling of the bathroom and toilet in the room we were given at the beginning was severely moldy. We asked to change rooms to the so-called superlative room. After changing rooms, although there is no visible mold in the bathroom and toilet, it can still be smelled. The exterior walls of the rooms and hotel public areas are peeled off, the hardware is skewed, there are water and mold stains everywhere, the beams and columns inside the rooms are obviously cracked, and the interior construction level is also very poor. There is not a single object that can withstand a closer look, and there is nothing like it in the online photos. See the beauty and sophistication. When checking out, the hotel informed the local construction team that waterproofing was not done during the construction - I can understand the hotel's embarrassment, but should this cost be passed on to consumers?
We hope to attract the attention of the Qingpu management team and solve the hardware problem of the Baisha store as soon as possible.
Environment: poor
Facilities: Poor
Original TextTranslation provided by Google