This is probably the hotel with the worst service attitude I have ever stayed in Tibet. It can be described as bad! After checking in yesterday, I put my luggage and went out to watch Princess Wencheng's performance. It was almost 12 o'clock when I returned to the hotel. Lie on the bed and accidentally found a cockroach crawling on the pillow. I immediately called the front desk of the hotel, told me about the situation and asked to change the room, and said that the room was full, and did not apologize, so I sent a security guard to see it. When the security guard came to see it, I didn't know where I was climbing. We didn't find it for a long time, so we decided to change the hotel. At twelve o'clock in the middle of the night, I packed my luggage and went downstairs to check out, but the front desk still didn't have a word of sorry! He also said that I would ask Ctrip for the refund. After contacting Ctrip in the middle of the night, Ctrip went to the hotel to communicate, and unexpectedly said that we cancelled the room because of our breach of contract, and we have been staying for several hours, their security did not see the cockroaches and would not refund! Ctrip told me to continue to communicate, but as of this afternoon, I returned four or five calls and said that the person in charge of the hotel could not be reached. Was it really lost, or was it deliberate? This kind of problem-solving attitude is really bad. I have stayed in many hotels in ******* areas, and some of them have general hygiene, but no matter what, they have all the necessary service attitudes. This is the first time I have encountered it! Such a hotel is not recommended! And you questioned the selection of Ctrip. How did you get a high score of 4.6 for hotels that you can't even contact the person in charge? ! Really, bad reviews, bad reviews, bad reviews!
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