Mercure Kuala Lumpur Shaw Parade

The facilities are complete and the hygiene is good. The environment is quiet, and it's right next to Shaw Parade. You can find delicious bak kut teh there. The Durian SS2 stall there is also more affordable and tastier than the ones in the city center, and they even gave us lots of mangosteens and rambutans, which were perfect to cleanse the palate. The Twin Towers are a 30-minute walk away, and along the way, there are durian stations that are more affordable and offer more varieties than the durian shops near the Twin Towers. Both durian shops, one large and one small, had Black Thorn and Red Prawn durians with 6 pods each. We were so full from the Black Thorn, and the Red Prawn, though smaller, was also very plump and just right for two people. The poolside bar had a great ambiance too.

Very convenient location, next to a famous shopping mall and restaurants. Rooms were cleaned daily. The panoramic views from the hotel are amazing. I also liked the air freshener in the lobby. I recommend this hotel.

The room was quite comfortable and the location was excellent. There are many great food options near the hotel, and transportation is convenient. Taking a Grab to the airport, Petronas Twin Towers, Pavilion, Petaling Street, or Merdeka Square was all inexpensive and quick!

Great value for money, clean and tidy. However, the toiletries are pretty basic. The twin beds can be combined into a large bed, but it's a tight fit. It's about a 10-15 minute taxi ride from the city center, which makes it quite affordable and comfortable in comparison. There's a coffee machine that dispenses hot water directly.

This hotel is absolutely terrible. There was leftover food from the previous guest in the room, and when I went to complain to the front desk, they didn't even offer a single, half-hearted 'sorry'.