Sky Suite by Autumn Suites

The location is geographically excellent, couple of minutes walk to major shopping malls, and the places we wanted to go. Service wise is good from the crews that facilitate our check in status. Apartment wise, have a nice view. A great place to stay for friends and family. The carpark is not a big car friendly, be mindful if you plan to drive a big SUV or MPVs. However, the stay did come with noticeable caveats. 1. There was no towels ready upon arrival per advertised, had to call in the crew to facilitate the delivery. We had to wait until 11pm for the crew to deliver them. 2. Refrigerator is not function properly, drinks placed inside for couple of hours still not chilled. 3. Shower room ceiling have water leaking, 4. Upon arriving at the apartment, there are roaches hiding in the corners. Not good for those with the roaches phobia. 5. Facilities is still undergoing renovation, not able to enjoy the pool and gym. Lastly, property owner claimed that the stay offer in the Trip.com platform was platform insider sale, so the booking that we did is not valid. She didn't even want to admit and rectify the mistake for throughout 3 months after the payment done till a day before our actual trip. She said the stay during the period can go as high as RM2400 typically for 3 nights stay due to demand or sorts, basically I had to fork up additional RM500 plus 1 complimentary carpark after heavy negotiation. With the apartment basic amenities and cleanliness vs the additional fee amount to stay, this weighs in more towards the watchlist to no-no stay in the apartment, until the issue resolved.

this is my worst trip..not getting my room. No comunication between agent with *******. No more *******.