Hotels near Condo Replay, Koh Samui

We came for our honeymoon we were amazed with the hotel view the staff also from nancy that she checked us in and explain in details every thing she also came with to the villa to make sure that everything was fine. Breakfast was amazing lucky was very very nice along with nat there service was amazing all the staff were very friendly the chef also are accommodating and smiling I will not forget also WK from sales she made sure that our honeymoon goes prefect Emmy helped us a-lot with all the information around the city she gave us a very good recommendations Iyan made sure to book for us in the jungle village even it was hard to find a place and also a transportation going to the massage in ritz and also to the restaurant The bogy driver nine very smily and accommodating every time taking us to the room or from the room Over all the staff of the hotel made our honeymoon very special thank you so much everyone

This was our place to go whenever we visited Koh Samui. This is a small, quiet beach front boutique hotel. The staff have always been very friendly and will try their best to accommodate you. This visit we felt very unwelcome. Considering this was our 5th visit, and we were excited to be back in Koh Samui, I was expecting to have been welcome back in a nicer way. No, that did not happen. We found our bathroom was dirty, especially around the toilet, and immediately I contacted Reception, who sent someone to clean it and then asked if we wanted to change rooms. I asked why the toilet had not been cleaned in the first place, and they could not answer. I was so disappointed. I then started to notice other things that I was not happy about. We asked for the manager, who we know well and has always been very hands-on and always came to welcome us back when we returned for a visit, and they said they would send a message. The manager sent us a bottle of wine and an apology note. Well, that was very presumptuous of the manager because I don't drink!!! We returned the bottle!!! I eventually met the new manager, he's new from England. I did let him know how I felt and told him it was not very nice to step into an unclean bathroom. Excuse was they just done maintenance, I told him that's not my concern it should have been cleaned, and he accepted this should have been done. The hotel is looking very old and does not have the wow look anymore, and considering we've visited many times the hotel did have refurbishments in the room, the rest of the hotel definitely needs refurbishment. You would have thought this would have been taken care of during the lockdown. The sky roof in the breakfast area needs cleaning. The swim up bar the tile fell off and one of the guest had to show the staff member what had happened because it was sitting in the bottom of the pool which the guest went and pull up and gave to the staff member. So, to be honest it's a lovely hotel but the manager is an office person and does not really engage well with guests, which is a shame because for a small hotel he definitely needs to be ensuring his guest know who he is and to also welcome them back or thank them for visiting. He did, however, come and wave us goodbye, I suppose he's hoping we will be back. We are not sure we will visit again. We went and checked out another hotel and found other hotels charging the same and are much nicer. Changes bring better, but it did not happen on this occasion, unfortunately.

We booked through luxury escapes with the junior suite upgrade, as part of the grand reopening package, this gave us massage’s and an extra meal every day. The Positives:- our room was enormous with terrace that overlooked the sea, it was nice to wake up to sounds of lapping waves. The whole hotel has had a partial make over and a coat of paint, the gardens and water features are excellent, the pool is clean, maintained and a nice size. The massage team were very polite, professional and not pushy. Their massages are not expensive and seem to price match going further down the beach. The Neutrals:- The refurbishment is cosmetic, the electrical switches are old and yellowed, there’s no usb sockets next to the bed. There seems to be a reluctance in giving you enough towels for your room, 1 small bath towel and a flannel per person, they also provide you pool towels. Breakfast was okay, it’s a buffet service with a European selection and Thai selection, the sliced break was just suitable for toast as the crusts and edges dry out quickly. Rita who served coffee in the morning was shining example as was the chef who did a range of egg’s every morning, they both remembered our daily orders. A point of frustration for us was we didn’t find a single fork or knife that wasn’t bent. I guess the refurb’ budget didn’t go that far. The coffee was variable from okay to very bitter. Some of the table staff seem more interested in chatting amongst themselves rather clearing tables. The pool furniture is tired and in places dirty with bird droppings, the staff seem reluctant to clear used glasses. The included meals on our package were okay, not exciting, the quantity varied, but usually well presented. We ended up going out to a restaurant next to the hotel, which was excellent and great value. To swim in the sea is tide dependent, at high tide the waves come right up to and crash into the property wall and it’s impossible and unsafe to enter and walk down the beach. When the tide is out, there’s quite a lot of litter on the shore edge, which you have cross to get into sea. Another thing to consider, there are facilities for the disabled. There are no lifts, ramps toilets etc, but loads of stairs, it’s a bit of a drag going to reception to get you key card reprogrammed when it fails. If you’re unsteady on your feet give this place a wide berth. The location is about 15-20 mins or 200tb into town. Chewang beach is very lively in the evening, there is something for absolutely everyone there! There’s also a western style shopping mall and a great food court. Finally what really grated us, there’s a price list of items in our room should we break something or decide to take something. This sits really uncomfortable with us. They know the price of everything but the cost of nothing We’re happy to be moving on after 7 nights. We wouldn’t come back here and feel uncomfortable recommending it. However we’d certainly come back to Koh Samui

Definitely had the best time at Ritz Carlton Koh Samui. The staff were extremely friendly and helpful, they even put in the effort to make small talks and check up on us. Buggy rides provided from room to lobby, and even to their amenities. The room we stayed in was great. Housekeeping was great, they cleaned our room twice a day. The location of the hotel was a +- 30mins Grab/taxi ride to the airport and to Chaweng Central Samui despite the traffic.

Recently stayed at Centara for our honeymoon and it was indeed the best hotel we stayed in Koh Samui. Was greeted by Mr Neil and his staff during our check in. We had a really comfortable stay and staff were always ready to assist with any request. Love the idea of “surprise of the day” button in the room, where they deliver different types of chocolate each day. One of the highlights of my stay was the food. We went to salt society restaurant for two consecutive nights as they serve high quality food with big portions. It was also refreshing to try out so many salt flavors for our meal. Overall, my stay at Centara was nothing short of exceptional with their great hospitality. Highly recommend this hotel!

Very warm and professional service, great food. I stayed 3 nights with my family. we need to catch an evening flight, and I talked with Pei Pei, she helped to sort out late checkout which is very kind. Excellent experience!

When booking and looking at the photos on the booking website I used I was very much looking forward to this stay. When I arrived my first impression was I couldn't wait to leave. We were shown to a small dark dingy room but told we could upgrade to a superior room. Thankfully it was much better, but still nothing like that shown on the booking site. Don't get me wrong this place is very inexpensive and in a nice location but it could be so much better. It was dirty, we had to go to Lotus's to get cleaning products. The bed may as well be a sheet of chipboard, I'm not sure there was actually a mattress on it? In the three days we stayed the room was not cleaned, bins emptied or anything. The pool area was dirty, people sitting around smoking ****, coughing and spitting; again the photos on the website make it look awesome - in real life not so Definitely not a boutique hotel. On the positive the desk staff are friendly and helpful.

The Hotel staff are very friendly especially Kuant the restaurant manager. The breakfast is very good and varies from day to day. The hotel location is ideal just far enough out of Lamai town to be relatively peaceful but close enough to walk to and from comfortably. Great view from the restaurant overlooking the small fishing boat cove. They’re going to be introducing vegan food to the menu and concentrating on the wellness centre with Yoga classes etc. We stayed 7 days and had a very enjoyable stay. Mint the reservation (GSA) was especially helpful. The first room we stayed in unfortunately, the air-conditioning fan broke and she happily moved us to another room, extremely good service with a smile. The maids cleaned the room and made the beds every day. The Hotel is a little rundown I.e. the decor needs some TLC some of the decking needs replacing which I’m sure will be done soon as it’s under new management.

It was a perfect week spent other there. The decoration of this hotel based on the Thai boxing is exploited in every details. The room is very beautiful , have space , the bed is confortable and the view on the ocean is amazing. The location of the hotel is perfect for every tourist place and the access to the private beach is just amazing. The breakfast is very delicious and very fresh , it is changing every day and the fact that it is an « à la carte » menu is much more better than a classic buffet. The best is the staff , from the people at the swimming pool , the bar , the restaurant , the spa , the reception , the muai thaï trainer.All of them were just amazing , kind , friendly , very polite and respectful. Always would like to help us for any subject. I highly recommend this hotel if you want a relaxing time and perfect time.

We stayed at three different hotels/resorts for our honeymoon and by far the most memorable experience was during our stay at the IC. The friendly and helpful staff always went the extra step to be helpful and accommodating. We were able to relax and enjoy all of the services that were made available to us, and enjoy having dates at the different picturesque sights throughout the day. In particular, the speed of the services such as requesting a buggy or ordering room service were extremely quick! We would like to thank all of the wonderful staff who worked hard all day to give us such a wonderful experience. In particular Emily at the lobby was extremely helpful and welcoming from the moment we arrived to every time we happened to pass by. Thank you all, for making this once in a lifetime honeymoon truly exceptional. We hope to come again for a longer stay during future anniversaries!