Jose Domingo Espinar Hotels & Accommodations

We stayed here for 5 nights to be able to acclimatise to the weather in Panama. We got a room with windows to the floor, which gives a nice touch for the view over the city. The room is ok, spacious, but worn out. Specially the bathroom is in need of a make-over. The beds were mixed, one had a good mattress the other a soft one with a dent in it. Wifi worked very well. Very friendly staff. My main reason for 3 starts is that this hotel advertises itself as adhering to Planet 21, (link to Accor Planet 21 site removed  ) meaning amongst others that they are reducing food waste. Well, have a look at the pictures here and you'll see that a small portion of jelly is in a plastic cup, the abricot jam is in plastic, the butter is in plastic, and the youghurt as well. The third picture shows you the waste after having had breakfast... I know I have a sweet tooth ;) So, not really planet 21...

My family stayed at this hotel for spring break and let me tell you it was AMAZING!!! Upon check in there was a hiccup and after it was addressed by upper management, our stay was flawless for the rest of the week. First off the grounds are STUNNING and very well maintained. The hotel is a little further from the city but we enjoyed that because whenever we wanted to go into town it was a quick uber ride away. The pools were amazing! We were here 7 days and we did not want to leave! The breakfast was delicious and fresh every morning, the spa was relaxing and my massage was wonderful. We had dinner on property one of our nights and the live music was a nice touch and food here was top notch as well. Drinks at the bar were great-we had a ”date night” here to celebrate our anniversary and the staff assisted my husband with surprising me with lovely roses and fine chocolates. I'm giving the hotel 5 stars because not only is it truly a luxury experience, but their staff is incredible, Isaac is GEM!!!! He literally checked on my family EVERY single day. He turned my stay into one of the best vacations I've ever had (and I travel...OFTEN, all over the world). He was warm, genuine and PROFESSIONAL! He is the reason that I will return to this property during our next visit to Panama, because we will be back! Thank you Santa Maria for a wonderful vacation and thank you Isaac for EVERYTHING!!! Look no further, this is the hotel that you want to book.

Service: The customer service was very good! All the individuals were very warm and courteous, especially the staff at the kitchen in the mornings. Breakfast : The breakfast was very good. There were many items to choose from. They also tried to switch up the different food items/options daily. Location: The hotel is a little distant from the Tocumen airport, maybe about 20-30 minutes drive. The hotel is right beside a KFC. There are a few restaurants and a bar nearby as well. Taxis are easy to get at the hotel. Depending on your destination, fare is from 5USD up. Casco Viejo is about 15 minutes away. Amenities: I didn’t really love the amenities. They were no toothbrush/toothpaste provided and other common things that I expected as it relates to amenities. Birthday: It was my spouse’s birthday and we went out and came back and saw that the hotel left a delicious slice of cake, fruits and a letter on our table for my spouse. THANK YOU!!!!😊😊😊😊😊 The hotel was clean. The lobby area is great for photos. The check in process was smooth. The pool has a bar and restaurant with reasonable prices! We enjoyed our stay 😊😊😊

1) First 3 nights, pool was closed for renovation. Reception said ”No pool available”. Only this, I thought, the pool was completely closed. On the forth day, I saw, guests were swimming. I asked the reception. ”Yes, you can swim”. Why the reception could not inform us only 3 days closed? 2) No towel after cleaning. Also first 3 nights. I thought that the clean team forgot to leave it, but it was not forgetting, but not ready. Towels were delivered around 19:00 first 3 nights. I called the reception every night and they said ”We inform the responsible staff” and waited for hours. Why reception didn't answer ”Towels will be delivered around 19:00 today” or advised us for delay delivering in advance? Then I didn't have to call the reception every day. Anyway, I had to wait to take shower till 19:00. Outside was 30degrees, and I wanted to take a shower immediately. 3) Weak WIFI. WIFI at Reception was with 96 Mbps, however, room at the door was 14 Mbps and at bed, no signal anymore. At desk also 2 Mbps or no signal. It's impossible to watch streaming like Netflix or web meeting. Also no smart TV. 4) My room card key was invalided every day. I had to go to the reception after back to the hotel (Elevator works with valid room card key). If no guests are at the reception, it takes soon, but one day, big group was there, and I had to wait more than 10min or more. I had a take away food, and it was no more warm when I was back to the room. 5) They asked me an advance payment even flex rate booking. They need cash? 6) No refrigerator in a room.

I went with my husband, we were on our honeymoon, and as a courtesy they sent us a bottle of champagne to the room, they decorated our bed and gave us a complimentary suite. The staff's attention is incredible, everyone makes you feel at home, they even introduced us to the general manager, a super friendly and attentive man. The rooms are large, nice and comfortable, they have a nice view. I would definitely return, I have never been treated so well in a hotel 🥹

With a stay at Gran Evenia Panama, you'll be centrally located in Panama City, within a 5-minute drive of Via Espana and Avenida Balboa. This luxury hotel is 3.7 mi (6 km) from Albrook Shopping Mall and 1.4 mi (2.3 km) from Multiplaza Pacific Mall.Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 100 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles.

Location was perfect, front desk was exceptionally fast and friendly for checking in, checking out and helping me with with printing, transportation service from the PTY airport and back was fast, secure and comfortable, the servers at the restaurants were very attentive, and I was extremely grateful how the front desk personnel called me and arrange to get to me what I left behind in my room. They took really good care of me!!

nice hotel Less than 30 minutes drive from the airport The hotel has a rich breakfast, omelets can be fried, not bad The facilities can't be said to be new, and they are a bit old, but overall it's okay There is a musty smell at the entrance good vision Sweep all tall buildings, including the screw tower There are places to eat and walk around It takes about half an hour to drive to the canal. I also looked at the seafood market, and it is still worse than domestic and other worlds. flies all over the sky I ate a meal at the seafood stall. The lobster is fresh. It costs 50 dollars a piece, about two pounds, a bit expensive

The visit started right: My plane was way early, so I sat in the lobby; the desk clerk later brought my room key to me. I love hotel breakfasts that don't have only typical US eggs, etc... this one had that but also had platanos fritos, rice and beans, and more. It was all delicious. The problems were in my room. The most irritating were three notices (see photos) warning me that I'd be charged for various things -- for instance, bringing a towel from the pool to my room or taking the iron home with me. (I expect that at a cheap hotel, not at one of the top hotels in Panama City.) The tall window had a crack from top to bottom, which made me nervous that the high wind during the thunderstorm might break it... probably not, but even an obvious patch would have been better than (apparently) nothing.

This is our second time here. As a Marriott Hotel Gold member, our suite has been upgraded. Thank you! Great room and decoration! The TV channels are all high-definition and have not been seen in other hotels in Panama. Super pool and gym. Inadequate place: no view. In the city center, surrounded by high-rise buildings, no sea can be seen. Every time you enter the parking lot, you have to pay. If you are renting a car, it is a bit embarrassing, especially other Panama hotels do not need to pay for parking. We stayed here for 2 days and found a lady who made eggs for breakfast at the omelette table had a bad service attitude, so we decided not to eat the food there.