The Moment Hotel Hualien by Lakeshore Reviews

Although it is a backpacker inn, it does not mean that there is no need for cleaning and counter service 1- Before the trip, I called to ask if there was a six-person room, and the reply was no. I also said that if the six-person room was released, I would call to ask if I wanted to change it. The result was that I saw that there was a room on the booking website three days before my trip. Call to discuss room change 2- Whether it is the reservation depar**ent or the catering depar**ent, it is very difficult to get through the phone, and it usually takes three to four calls before someone answers 3- After arriving at the time, there is a notice to order a breakfast buffet plan, and the call will be broadcast from the first floor to the front desk, and no one will answer the same call once 4- The bathroom and toilet were not cleaned overnight, very messy 5- It is predicted that some tenants have not closed the electronic lock properly, and there is no staff to deal with it if it rings for more than half an hour If it is a backpacker inn, it is really the worst one I have ever stayed in. The only thing worthy of praise is the front desk of the food and beverage depar**ent. We didn’t show up at the time, and there was no call to care. Whether the seat selected for us was just right or okay, he said that the seat was specially prepared for us, and he was very considerate. At the end of the checkout, he also actively sought for us to join the company as a member. He is a colleague who does his best and provides thoughtful and warm service.