Mandarin Oriental Hong Kong

Mandarin Oriental Hong Kong Reviews

Mandarin Oriental Hong Kong

5 Connaught Road Central, Central, Hong Kong, ChinaView Hotel Details
Mandarin Oriental Hong Kong
Mandarin Oriental Hong KongMandarin Oriental Hong KongMandarin Oriental Hong Kong
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Mandarin Oriental Hong Kong Guest Reviews

4.7/5
Amazing
1619 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(1619)
Positive reviews(1596)
Reviews with photos/video(680)
Tasty dinner(42)
Tasty restaurant(40)
Close to metro(40)
Perfect for kids(36)
Nice sea view(36)
Excellent afternoon tea(34)
Pool was OK(32)
Luxurious(22)
Negative reviews(23)
langlanglan
Junior Suite
Stayed in Feb 2024
Friends
22 review
5.0/5
Outstanding
Posted on Feb 29, 2024
Remarkable~I remembered a lot of names here,Arcmond,Anson,Amy,and Olivier a 25 years old boy at front desk.Especially coco, I had a crush on her for few months but never told her.She is……stunning so beautiful I worry about she will break my heart.Some of facilities updated cotton slippers more comfortable than linens, but I haven’t try facial mask housekeeping department only left two we have three people.Anyway thanks for your treatment I will be back next time.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
LIU
City View Room
Stayed in Mar 2024
Business travellers
10 review
4.2/5
Very Good
Posted on Apr 2, 2024
In room dining is ok but the taste was too salty
Response from Property: Dear guest, Thank you for staying with us at Mandarin Oriental, Hong Kong. We greatly appreciate the time you have taken to provide us your valuable feedback which is a very important tool that allows us to ascertain our guests’ perception of our Hotel. We have duly noted your feedback. Please accept our humble apologies for any uncomfortable caused. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the near future. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
HKNic
Club Superior Room
Stayed in Dec 2023
Family
11 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Truly an amazing experience over the Christmas holidays at Mandarin Oriental's flagship hotel in Hong Kong. Outstanding service, cleanliness of facilities, and unmatched level of detail and courtsey. Great check in service via Mandarin Oriental club which rounded up a 5+ star feel. Highly recommended
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Fangzhengzong
Harbour View Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 10, 2024
Good Good
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
My name is L
Club Statue Square View Room
Stayed in Nov 2023
Solo travellers
11 review
4.7/5
Amazing
Posted on Dec 2, 2023
One of the best and my all time favorite hotels. The service is second to none. Everything is adjusted in to details beyond our expectation. The only downside i found this time is the cleanliness of glasses, dishes and cutluries which have a room to be improved, just gently reminding
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Anonymous User
Club Superior Room
Stayed in Nov 2023
Couples
1 review
4.7/5
Amazing
Posted on Nov 21, 2023
Very satisfied with whole experience and hotel services. Definitely I will book the hotel again for my next birthday/ anniversary celebration.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
thierry babatounde florel
City View Room
Stayed in Mar 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Best hotel ever, great service.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Kevin
Club Harbour View Room
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 23, 2024
I was in Hong Kong on business and decided to bring my partner and have a little holiday before my work started. As it was my partners first time in Hong Kong we decided to stay in a club room at the MO. This was my first time staying at the property and my first time staying at any mandarin oriental. I was very impressed. Our room was nice but nothing too special; however, the club lounge was phenomenal. The afternoon tea (Picture) was incredible and we also really enjoyed the Champagne and snacks in the evening. I sincerely recommend upgrading to a club room. The Club lounge was a real highlight of this hotel.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Guest User
Stayed in Dec 2023
Family
15 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Fruitful in-room breakfast, great location at the heart of Cental
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Fan of MO
City View Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 31, 2023
No where makes us feel more at home than the MO. So delighted to have come during their 60 years celebration and to be part of the MO family to share this joyful celebration!
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Amyb96
City View Room
Stayed in Apr 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 5, 2024
Everything was impeccable - from the service, to the beautiful room to the spa and breakfast! 5 star hotel experience. Also the Japanese bar on the top floor is very good! International crowd, drinks are refined.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Guest User
Harbour View Room
Stayed in Oct 2023
Couples
3 review
4.7/5
Amazing
Posted on Oct 29, 2023
Great restaurant (the Aubrey) and bar; service is superb and will definitely re-visit
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Guest User
Stayed in Oct 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Impeccable service with attention to detail. Will definitely stay here again.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Guest User
Harbour View Room-King Bed
Stayed in Feb 2024
Couples
5 review
3.5/5
Posted on Feb 29, 2024
On arrival at the hotel I was very underwhelmed and pretty disappointed as I thought it didn’t look like the usual standard of MO hotels. The first room we were given had an awful damp/mouldy smell but the second room was fine. The location of the hotel is really good as you are near the trains/boats etc and also near shops bars and restaurants. The breakfast was average but the service was good.
Response from Property: Dear guest, Thank you for staying with us at Mandarin Oriental, Hong Kong. We greatly appreciate the time you have taken to provide us your valuable feedback which is a very important tool that allows us to ascertain our guests’ perception of our Hotel. We have duly noted your feedback. Please accept our humble apologies for any uncomfortable caused. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the near future. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
AT2023
Statue Square View Room-King Bed
Stayed in May 2024
Family
17 review
5.0/5
Outstanding
Posted on May 26, 2024
Lovely hotel and perfect for a young couple with a toddler. 5 stars
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong