With a stay at InterContinental Hanoi Landmark72, an IHG Hotel in Hanoi (Nam Từ Liêm), you'll be steps from Keangnam Landmark Tower 72 and a 3-minute drive from Indochina Plaza Ha Noi. This 5-star hotel is 1.4 mi (2.2 km) from Vietnam National Convention Center and 2 mi (3.3 km) from My Dinh National Stadium.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy international cuisine at 3 Spoons, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 30785 square feet (2860 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 359 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access is available. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
AAmsal Lakhani2024.05.02
Absolutely amazing experience! The hotel is in a sky scraper from where you can see all of Hanoi. I was there during the ***** new year celebrations and one of the best locations to view the firworks was the hotel's lobby and restraunt. The hotel also organized lion dance for ***** new year.
The breakfast is also really good with loads and loads of cuisine options. Also try the pecan pie at the cafe, it is absolutely delicious.
The best part however is the hospitality team. Kudos to them for making me and my girlfriend feel fully taken care of. Their attention to detail to each guest's plans is immaculate. It was ***** new year night and we could not find a grab as there were none available and we had a train to catch. The staff knew where we were headed as they also helped us book. They had already ordered a cab for us as we were getting late. The team made our stay delightful and I will definitely be back.
With a stay at Dolce by Wyndham Hanoi Golden Lake, you'll be centrally located in Hanoi, a 9-minute walk from Vincom Center Metropolis and 14 minutes by foot from Lotte Center Hanoi. This 5-star hotel is 1.5 mi (2.5 km) from Ho Chi Minh Mausoleum and 1.6 mi (2.6 km) from Ba Dinh Square.
Don't miss out on recreational opportunities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy Modern European cuisine at F29 LOUNGE & RESTAURANT, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hanoi? This hotel has 5813 square feet (540 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 342 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
GGuest User2023.04.26
What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.
In the heart of Hanoi, Sen Grand Hotel & Spa managed by Sen Group is within a 5-minute drive of Museum of Ethnology and Lotte Center Hanoi. This hotel is 1.6 mi (2.5 km) from Vincom Center Metropolis and 1.7 mi (2.8 km) from West Lake.
Pamper yourself with onsite massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a steam room. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and minibars. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.05.07
The Sen Grand Hotel is the perfect blend of affordability and luxury. As a luxurious yet budget-friendly hotel, Sen Grand consistently delivers superb value with high-end amenities you'd expect to find at a much pricier hotel. From the moment you step into the lavish lobby, you're transported to a space that feels indulgent yet accessible. The lobby features plush seating, ambient lighting, and contemporary decor that make you feel like a million bucks without breaking the bank. The executive room is a spacious suite featuring a comfortable king bed, desk, flat-screen TV, and free Wi-Fi to keep you connected. But the highlight has to be the large rooftop swimming pool, big hot tub in the room, fitness center, and restaurant on-site. You'll never want to leave! The pool is warm and inviting, perfect for swimming laps or lounging on a pool floatie. After a long day of exploring, the hot tub is the ultimate relaxation station for me with the maximum privacy I can enjoy. From the generous amenities and modern decor to the friendly staff,Sen Grand provides a level of comfort and quality that can't be beaten for the price. If you want luxury without the hefty price tag, Sen Grand is the obvious choice. You'll live your best life without breaking the bank at this affordable yet upscale hotel chain. With Sen Grand, five-star style and service are well within your reach.
Excellent
252 reviews
4.4/5
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With a stay at Super Hotel Candle, you'll be centrally located in Hanoi, within a 10-minute drive of Hoan Kiem Lake and Van Phuc Diplomatic Corps. This 4-star hotel is 2.6 mi (4.3 km) from O Quan Chuong Gate and 2.9 mi (4.7 km) from Hanoi Opera House.
Pamper yourself with onsite massages and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Hanoi? This hotel has facilities measuring 1292 square feet (120 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and minibars. Your memory foam bed comes with premium bedding. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
DDr Anupam2024.05.17
Greetings, here are some key features of the hotel, hope you find it useful:
1. Location: Situated in the Ba Dinh district, it’s close to several embassies, Thu Le Zoo, and West Lake. The area is somewhat removed from the main tourist areas, offering a noisy stay but still accessible by taxi or ”Grab.”
2. Rooms and Amenities: The hotel offers a range of rooms, including family suites and apartments with kitchenettes. Rooms are equipped with modern conveniences like flat-screen TVs, minibars, and free Wi-Fi. The room I've stayed offers an exciting city view, which I would highly recommend.
3. Facilities: Guests can enjoy a Japanese-style bathhouse, a thermal-water swimming pool, a fitness center, and a spa offering beauty treatments and massages. The hotel also has a restaurant serving Vietnamese and Japanese cuisine.
4. Service: The staff is frequently praised for their helpfulness and proficiency in multiple languages, including English, Japanese, and Chinese. The housekeeping service is noted for its thoroughness and attentiveness, although they were not able to understand basic English word and it becomes little difficult at times.
5. Breakfast: The breakfast buffet receives positive feedback for its variety and quality, including local dishes like pho.
Pros:
• Good value for money.
• Excellent breakfast options.
• Clean and well-maintained facilities.
• Friendly and helpful staff.
Cons:
• Little far from major tourist attractions, but close to Lake and church.
• The street outside can be busy and noisy, which might be a drawback for those sensitive to street noise.
Overall, Super Hotel Candle is a solid choice for both business and leisure travelers looking for comfortable accommodation with good facilities in a quieter part of Hanoi.
With a stay at La Sinfonia Citadel hotel and Spa, you'll be centrally located in Hanoi, a 8-minute walk from Hoa Lo Prison Museum and 11 minutes by foot from Temple of Literature. This spa hotel is 0.8 mi (1.3 km) from St. Joseph's Cathedral of Hanoi and 0.9 mi (1.4 km) from Vietnam Women's Museum.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite for lunch or dinner at Chestnet Restaurant, a restaurant which specializes in Fusion cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2023.06.06
This hotel has exceeded my expectations and was designed nicely with a 5* luxury feel service/hospitality . The hotel itself is quite new as the associate had mentioned that it’s been open for about 6 months. The bedding and room was very comfortable and decorated. I will rate this a 10/10. Great service and clean. I was welcomed with a drink voucher and the bar tender made a drink that was not on the menu and even though the rooftop bar was closing, he took the time to make a special drink that is not too sugary for me as requested. The morning breakfast at the restaurant was also great! Although I did not get to stay a longer duration as I was just flying into Hanoi to make a stop to Hai Phong. I will definitely be coming back and staying here for my future visit.
In the heart of Hanoi, Mövenpick Hotel Hanoi is within a 5-minute drive of St. Joseph's Cathedral of Hanoi and Hanoi Opera House. This 5-star hotel is 0.9 mi (1.5 km) from Hoan Kiem Lake and 1.1 mi (1.7 km) from Ho Chi Minh Mausoleum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cabana, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 4 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
AAnonymous User2024.06.10
Nice service, very comfortable stay at the hotel. Located at a convenient location. Chocolate hour was nice, but should be given more publicity and could be introduced during check in at the front desk, bet a lot of guests don’t know about it. The pool was clean and everything was nice. Breakfast was excellent, and all staff were friendly. Totally worth a recommendation for friends who are visiting Hanoi.
A stay at Somerset Grand Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Hoa Lo Prison Museum. This 4.5-star aparthotel is 0.8 mi (1.4 km) from Hanoi Opera House and 1.2 mi (2 km) from O Quan Chuong Gate.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 185 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
SShirley Fong 82024.11.01
It was a Luxury hotel stay with Somerset Grand Hanoi.
We reached the hotel early morning 6:30am via Sapaly train down Sapa Hotel. we were warmly greeted by the hotel manager to inform us we can rest our foots n have complimentary coffee ☕️ and biscuits 🍪 on its 4th floor “Residences Lounge “
As our requested Executive room was not ready by 12:00noon ( as we requested earlier check-in), we were utterly surprised knowing we were given 2 bedroom apartment instead of! 😇😃
When we checked out the next morning, the customer officer even send us to its Entrance seeing us board the taxi to airport.😊
Ba Dinh Square/Giang Vo Convention Center | 5.47km from Tohe Style
Wilque Hotel Hanoi is centrally located in Hanoi, a 3-minute walk from West Lake and 13 minutes by foot from Dong Xuan Market. This hotel is 0.9 mi (1.4 km) from Ho Chi Minh Mausoleum and 1 mi (1.5 km) from Quan Chuong Gate.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and discounted use of a nearby fitness facility.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and microwave in a common area. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 38 air-conditioned rooms featuring flat-screen televisions. Your memory foam bed comes with Egyptian cotton sheets. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
MMEI WU2024.11.21
A very … bad experience. Staying in this hotel is like sleeping on the street. Hotel arranged a room on the first floor. The room faces a busy road. I requested to change the room on higher floor. The staff said it was full and could not be changed. I couldn't sleep at night. Fortunately, booked two nights only. In addition, there is no power outlet in the room. We can only unplug the original power supply for the TV or bedside lamp to power our equipments. By the way, hotel staffs are nice & politely.
Splendid Premium Hotel has a garden, terrace, a restaurant and bar in Hanoi. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. Guests can enjoy city views. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Splendid Premium Hotel the rooms come with bed linen and towels. Guests at the accommodation can enjoy a buffet breakfast.
JJoshy m George2024.10.25
This hotel is still not complete. A lot of construction still on-going. The first room we checked-in was not finished. Even the blinds/curtains on the glass wall between bedroom and bathroom was missing. Totally disappointing! But, I would give full marks to the manager and the front office team. They were very courteous, and helpful. They facilitate an early checkin without even asking! They were personally checking and helping with every small details of our stay, travel itinerary, tour bookings, food, etc. They were very cooperative and more than willing to offer complimentary cabs and drinks when we let them know about the disappointments around the room quality and facilities. To summarise, what was started off as a bad experience was turned into an memorable stay by a highly professional, friendly team!!
With a stay at Somerset West Point Hanoi in Hanoi (Tay Ho), you'll be within a 10-minute drive of Hoan Kiem Lake and Syrena Shopping Center. This 4-star aparthotel is 2.8 mi (4.6 km) from O Quan Chuong Gate and 3.9 mi (6.3 km) from Hanoi Opera House.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this aparthotel include complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite to eat at one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 284 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2021.10.01
My wife and I were fortunate enough to stay at the Somerset Westpoint for about 3 months in 2021, waiting for the permanent house we had found to be available for us to move in with all our furniture. We got a furnished 2-bedroom apartment on a high floor, with an amazing view overlooking West Lake. Beautiful place, modern and stylish, all the furniture and appliances were just in perfect condition. The outdoor swimming pool (probably around 25m long) is wonderful and never crowded so you can actually swim for your daily exercise if that is part of your routine. They also have a great gym and a virtual golf practice that seems to be state of the art technology (but we never used it). So the place itself is amazing, modern and charming, pristine clean, and greatly located in Tay Ho. But even more outstanding maybe is how nice everyone has been there with us during our stay. From the housekeeping to the front desk staff and the management, everyone has just been wonderful to us (and I am not saying that just because we got a totally unexpected special chocolate treat on Bastille Day – we are French…) Impossible to mention everybody here but we would like to give special mentions to the ones that we remember the name of and that we had a special relationship with: our dedicated and meticulous housekeeper, Hoang Diu, who took such good care of our home during these three months; Kylie Quynh who was able to locate for us the manufacturer of some of the furniture at Somerset that we wanted to get for ourselves, Mr Mitchell, always so nice and pleasant, and of course Miss Minna, always smiling, who made me feel at home with her great French speaking abilities and who gave us as a souvenir an orchid from her garden that is now in ours. Also, I would like to mention someone that we have never met in person but that we exchanged a lot on WhatsApp with, Miss Doan Thanh Huyen, customer representative, who helped us with the logistic of moving in and out, and who has proven herself to be an amazing incarnation of “customer satisfaction first”. We have travelled a lot, in many different countries, and I have to say that this place really stands out. Big thanks to all the team for making us feel so comfortable and wishing you all the success that you deserve!
Outstanding
198 reviews
4.6/5
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4.7/5
Outstanding
GGuest UserWe loved staying at this hotel. The staff were outstanding, very obliging and helpful. The king size bed and pillows very comfortable. Great shower and the air conditioning worked wonderfully well. Well situated in the old quarter and so easy to walk to the lake, restaurants, coffee shops and Beer Street. Great rooftop bar and the Red Bean restaurant on thr ground floor very good for breakfast, lunch or dinner. We stayed here overall 8 nights in total.
GGuest UserFirst, the location was amazing. It was located right in the heart of the Old Quarter. We had an 18 hour layover in Hanoi and this allowed us to maximize our short time here. We got to experience the culture of Vietnam in an incredible way. Second, our host, Huong Nguyen, was the best. She helped coordinate a private car from the airport to the hotel and gave us a full itinerary of places to eat and visit to maximize our short stay. She was exceptional at her job and she became our very first friend in Vietnam. Huong, thank you for all that you did for us. I hope to see you again soon. Third, the spa here was one of the best spa experiences I’ve ever had. Not only was it very affordable, but the experience was truly world class. If you stay at La Siesta, I highly recommend that you take advantage of La Spa, a high end spa experience that you won’t want to miss out on. We will definitely be visiting here again in our next trip to Vietnam :)
GGuest UserHanoi is a great destination for anyone interested in far East. Its history, beautiful nature, and wonderful people offer travelers a wonderful experience. Our hotel made the experience far more enjoyable and memorable. La Siesta is in a great location to get a good sense of daily life in Hanoi. I suggest getting a room with balcony if you can. The breakfast is elaborate with many options to choose from and rooms are quite clean. There is also a good size heated pool though I would have liked it a bit warmer. But the best part of our stay at the hotel, was the staff. Everyone was so welcoming and greeted us with a smile every time. If we needed to find a place to see, they would take time to look and share their suggestion. For us, with no prepackaged travel plan, this was great. They arranged some of the activities for us and they all turned out great. The food tour is a must with a knowledgeable tour guide. The hotel arranged the entire thing. I would certainly go back.
GGuest UserPros: The staff was extremely kind and accommodating and willing to help with any and everything if mentioned to them. It’s a fab location with Hoan Kiem lake well within walking distance, yet not right in the middle of the hectic old quarter so it’s possible to get a good night’s sleep (our room didn’t have a window, so unsure if this is true for rooms with window). Beds were changed every day and also clean towels daily however other amenities like toilet paper, shampoo, bodywash etc weren’t topped up during our stay. Cons: We arrived after the advertised check in time and our room wasn’t ready which wasn’t ideal after 17 hours of flights, however also understandable that sometimes other guests check out late. I think because of this they rushed to get the room ready which meant it wasn’t completely clean e.g hair on the floor, fingerprints on the mirrors/glass. Our TV didn’t work, the wifi was very slow during our stay, and the shower ran cold for the first 2 days which to be fair was fine considering how hot it was. Booking.com still states that breakfast is available here but nothing was mentioned to us about breakfast, and it’s worth noting that the photos used by the property definitely aren’t accurate. The property is nice, but not like the photos. Our room was windowless which I cant remember whether this was mentioned when booking. We didn’t complain as we 1) were very tired from the travelling, and 2) felt that it was a case of you get what you pay for (budget room/hotel). However I felt considering the high score the property has on booking.com and on here, it was important to leave a more accurate image of the property. Overall I would recommend for budget travellers, but keep in mind that you get what you pay for
AAnonymous UserBe careful when asking the staff to arrange an airport taxi!
300,000 VND wasted.
I used the Grab app during my trip to Vietnam, and I was thinking of using the app to arrange a taxi to the airport when I returned home, but the staff said I would arrange it and wouldn't listen (half forcibly). So, well, it's a hotel, so I thought I wouldn't be ripped off, so I made a request.
When I entered Vietnam, it was about 400,000 VND from the airport to the hotel by Grab, but the staff agreed to arrange for 300,000 VND, and I paid the fee the day before check-out.
I wanted to keep proof of payment, so I asked for a receipt and was given it. (In the end, it didn't help at all.)
I checked out the next morning, but the staff who paid the taxi fare the day before was asleep and was absent, so I was dealt with by another part-timer who was sleeping on the sofa in the lobby.
I'm sleepy, but I'm quite suitable (I didn't even ask if I don't return the room key from here), and at the taxi meeting place that I had reserved the day before, I was told something I didn't understand in Vietnamese, and I gave instructions with my fingertips. I was in a situation where I didn't know which one to take while the taxis were stopped.
When I tried to check with the young man again, he was nowhere to be found. . .
In the end, I ended up taking a different taxi and ended up paying 400,000 VMD to the driver separately.
I don't expect Japanese level response, but I have to say that the taxi response this time is too appropriate.
I sent an email about this, but never got a reply.
Hotel facilities and cleanliness are reasonable for the price.
(There are some stains on the sheets and a little black mold in the bathtub, but I think it's not a problem if you're not a fastidious person.)
The location is good for walking around the old town.
This kind of thing happened just before returning to Japan, and it feels like something.
GGuest UserHotel location is excellent if u are a partier, beer street is just a stone away. Room cleanliness is still acceptable but dining area is not. Maybe staff at dining area is not enough. Staffs are friendly and helpful however during the check out process, we were asked to wait for more than 30 minutes as they are checking the room which was absolutely not acceptable.
Ps: we went to ask how long it going take.
GGuest UserThe slippers that were provided for walking around the room was too loud, where it is difficult to be quiet when walking around in them. The husband is also uptight in not letting people eat in the dining area but outside which I can understand and could go along with, because they don't want the guest to leave garbage or get their table dirty, but they need to at least leave a garbage can outside so the guest don't have to leave it on the ground. I didn't like how I couldn't find a place to throw my ice cream wrapper away when I ate it outside and had to end up throwing it in the garbage of another person's place.
I also didn't like the location of how it was out of the city center where it wasn't near any grocery stores or open fruit and vegetable, and meat markets. Just by a bunch of restaurants some being a bunch of aggressive jerks sitting outside waiting for bystanders to walk by where they try to aggressively approach you to get you to eat at their restaurant. I need a place where I can use a kitchen to cook food for myself. I don't need to eat out every day.
These owners are a bit shady at times in that when I did came in early where it was not time for me to check in where I was willing to wait until my room is ready, their son had the nerve to try to make a few bucks off me in that if I pay them a few bucks, I can have my room before the check in time which was a bit tacky. The husband didn't give me very good advice when he told me that staying at this place is good for going into the city center and coming back, which it isn't for me, because I have to take the bus 1 hour and 45 minutes to the city center which is a longways. What lousy advice for my situation like he was trying to convince me to stay longer just so that they can make more money off of me. This was a little tacky too. Good for them, but not good for me.
I also didn't like how they send my clothing to a cleaner when I thought they were going to wash it in their washer and hang it up on their clothesline on their top floor. Not only that, but the cleaners lost my dress pants in the process or probably even stoled it and kept it for themselves and not really telling me the truth. I told them about this and they said that the cleaners who they sent it to didn't know what happen to it. The owners were even trying to try to lie a little bit by saying that I never gave them a dress pants for them to wash which is a bunch of ********.
They could have just let me use their washer where I could have used my own detergent to wash my clothing and hang it up to dry on their clothesline on the rooftop of their place where I would have paid them for it. For all I know these cleaners that they sent my clothing to for them to wash could be their friend and they are trying to help give their friends the business for any of their guests that has laundry for them to use. These cleaners are probably a bunch of thieves for all I know that probably looked through guests clothing for things that are valuable which they take and pretend that they don't know anything about it when the guests inquire of it. This is another shady tactical thing that they are probably doing as well.
I even asked them if they could compensate me which would not have amounted to much which they had refused. They didn't even have the nerve to apologize to me but to only lie to me by telling me ******** that the cleaners who they sent guests clothing to never lose any of their clothing which is a bunch of ********. All of this could have been avoided had they either let me use their washer or they wash it for me in their washer where I would have paid them. Do not trust these people with your clothing!!!!
GGuest UserRatings are always based on personal standards and judging criteria. For this, I am coming from the angle of a cheap airport hotel. This is the best airport hotel around Hanoi Noi Bai Airport, and at a decent price. Do not expect intercontinental buffet breakfast, business lounges and the likes. The room is pretty new, clean, functional, and large. Despite being close to the airport, you can barely hear anything from landing aircraft. Breakfast is simple at best, and staff seem to be still in 'training', with only Brian being the 'boss'. Rooftop pool doesn't look well maintained, and the entertainment room has been abandoned totally altogether, with the foosball and billiard table left to collect dust while it has become a storage and parking area. But hey, its an airport hotel. Purpose is to have people sleep for 1 night before leaving prompto. It is situated in a pretty rural area so don't expect any established eateries or convenience stores nearby. Think roadside hawkers and home-run provision shops. In conclusion, best airport hotel near Hanoi Noi Bai Airport.
AAlan BornHANOI
The location of this apartment is the biggest advantage. It is a 5-minute walk from the 86 bus stop (from/to the airport). Also, it takes 5-10 min strolling to reach the Old Quarter and Dong Xuan market. Plus, 20-25 min walking will bring you to the Ho Chi Ming mausoleum. Everything far would require a taxi or a scooter via the ‘Grab’ app.
Generally, this apt has a solid ‘3’ out of ‘5’. Everything you needed was there: a full-size kitchen, a microwave, a two-section fridge, a washing machine, a fan, an AC, a TV, a kettle, a cooking stove, all utensils and plates. The bathroom, a sink and a loo are clean, a hairdryer works well. You could even have a full foamy real bath (I was too lazy to extra clean the bath, that’s just me. Extra precautions). The bed is fine, and the bed sheets were clean. Nothing to complain about.
Now, why it is ‘3’ (or maybe ‘3.5’). For this money per night, in other places, you’ll get a 20-24 sq.m. room. While this apt generously will host you with 60 sq.m. (I have to confess, it was the main reason I chose this place among the locations). This place feels really like a proper apartment. Pay attention, this is not a ‘Hotel’ but a ‘Home-stay’ or an ‘Apartment’. There is no Reception desk. Nobody will meet, greet, and assist you. You will be on your own with any questions you may have upon arrival. Moreover, the entrance to this apartment goes through… the sushi restaurant. Yep. Right through the tables with people eating. Plus, the instruction sent prior to my arrival with all digital codes to open the doors to get in/out looked more like a maze or a puzzle. Good news, from 10 am till 10 pm the front restaurant door is open and you won’t need to worry (at least) about one of the ‘getting-in game’ challenges.
Al-in-all, with all instructions provided by Trip.com and the owner, I managed to check in smoothly, had a nice Hanoi vacation and didn’t mind some hiccups with local neighbours downstairs getting up early and starting cooking their breakfast)))
Good luck with your trip!
GGuest UserI really liked the location of this place in how it is near a lot of food, fruit, and vegetable stands. I also liked how it is near a lot of mini stores where I can go pick up things that I need. Owner is very nice and loans me things that I needed. She is very respectful to me calling me sir. Hotel maid was very friendly to be around. I like how there was a portable convection stove for me to cook things with. I like how there were silverware, chopsticks, and dishes that I can use to eat my food with. Very good deal to use the washer where it only costs 20,000 dong for the first time and free for additional uses. I liked how it was near that big Winmart grocery store.
Hotel room was very clean. I liked how it had this small space where I can hang my clothes up to dry which was perfect because it was directly underneath the air conditioning unit of the room upstairs where it gives off the heat which dries it faster. Hotel always has a fresh clean set of towels available whenever I need it. Hotel always has toilet paper available whenever I need it.
The only thing that I didn't like was that now and then, there are spiders, where I had to kill 2 of them. I also had to deal with a big spider on my last day. I am somebody that has a fear of spiders.
I might comeback to this hotel in August, September, or beginning of next year when I comeback towards Hanoi in Vietnam and the situation fits for me.
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