Pan Pacific Hanoi
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi

Pan Pacific Hanoi

Health Protected
No. 13 of Top Premium Hotels in Hanoi Capital Region
1 Đ. Thanh Niên, Road, Quan Ba Dinh, Hanoi, VietnamShow on Map
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House.Show More
We Price Match
hotel overview picture
Last booked 3 hrs ago
4.5/5Great·Service: 4.6
Great stay!84% Recommended
All 85 Reviews
Amenities
Golf CourseIndoor Swimming PoolOutdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Pick-up ServiceBar
All Amenities
Surroundings
Airport: Noi Bai International Airport
(22.7km)
Train: Hanoi Railway Station
(3.7km)
Train: ga Phúc Yên
(33.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Premier Room with Lake View
4

Premier Room with Lake View

1 King bed
35m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Tea Bag
Movie
Room Amenities
Check Availability
Presidential Suite
4

Presidential Suite

2 Single bed and 1 King bed
287m² | Floor: 20
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Tea Bag
Toothbrush
Room Amenities
Check Availability
Premier Suite
2

Premier Suite

1 King bed
50m² | Floor: 20
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Tea Bag
Movie
Room Amenities
Check Availability
Pacific Club Twin Room
2

Pacific Club Twin Room

2 Single bed
35m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Tea Bag
Movie
Room Amenities
Check Availability
Executive Suite
4

Executive Suite

2 Single bed and 1 King bed
65m² | Floor: 10-18
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Tea Bag
Movie
Room Amenities
Check Availability
One Bedroom Executive Suite
4

One Bedroom Executive Suite

1 King bed
60m² | Floor: 15-19
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Tea Bag
Microwave Oven
Room Amenities
Check Availability
Studio Suite
3

Studio Suite

1 King bed
40m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Tea Bag
Movie
Room Amenities
Check Availability
Deluxe King Room
3

Deluxe King Room

1 King bed
35m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Tea Bag
Movie
Room Amenities
Check Availability
Pacific Club King Room
1

Pacific Club King Room

1 King bed
35m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Tea Bag
Toothbrush
Room Amenities
Check Availability
Two Bedroom Executive Suite
3

Two Bedroom Executive Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Refrigerator
Tea Bag
Room Amenities
Check Availability
Two Bedroom Premier Suite
3

Two Bedroom Premier Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Tea Bag
Microwave Oven
Room Amenities
Check Availability
One Bedroom Premier Suite
1

One Bedroom Premier Suite

1 King bed
60m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Tea Bag
Microwave Oven
Room Amenities
Check Availability
Deluxe Twin Room
5

Deluxe Twin Room

2 Single bed
35m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Tea Bag
Movie
Room Amenities
Check Availability
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Guest Reviews(85)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.6
Jane. S
March 14, 2024
The Chinese restaurant on the 2nd floor is really nice!!
WANG YANJUN
October 11, 2023
I love the swimming pool. Breakfast is delicious. My husband eat a lot of food. 보증금 좀 비싼데 200만동
Susanna ST Leung
October 29, 2023
Very old hotel. Our room's bathroom is also very... very... old. When shower, the water flows to the bathtub outside and the whole floor was water flooded!!!!!! We notified hotel. They sent a staff to clean the floor and left!!! We have to clean the floor each time after the shower. The slippers were not new, liked being washed and put them back in the cabinet. We have to ask for the new pairs. The faucet was old and not functioning well. The spoon in the drawer was sticky. I put it outside on the table and assume they will take away and replace a new one in the drawer. When we returned to the room after sightseeing, the sticky spoon was put back in the drawer!!! See photos. We had lunch, drinks, dinner and breakfast there and the food was so so. We also went to massage, my room was old and dark and... when I faced down, I noticed the massage lady used one hand to massage my leg and the other hand was playing her mobile! I sent comments to Pan Pacific Group website but nil response. I stayed at Pan Pacific Singapore years ago and was very satisfied. I was extremely disappointed for staying this hotel as it was my birthday trip (although I am a member of this hotel group but no room upgrade at all!).
AlexTanCK
September 30, 2023
The hotel has nice view of the west lake tay ho lake. Very nice and friendly staff but the location to old quarter need take like 20min drive
LeungVincent
December 10, 2023
The concierge and restaurant staff are friendly. The breakfast buffet is good. The sports facilities are good. Some new staff in the restaurant may need more training in communication and understanding dining etiquette e.g. Understanding the positional meanings of how customers put their utensils so as not to disturb the customers when they haven't finished.
Eric ET
May 20, 2023
Nice and clean hotel with a lot of facilities like gym, swimming pool, shared Jacuzzi, Sauna and steam room for male and female. Me and my friend really enjoying our stay. The hotel’s location is surprisingly good, as it is close to one of the tourist attractions, surrounded by shops and fast food chains. It is also a walking distance to the famous old quarter streets. Highly recommended!
Steven Verhasselt
February 3, 2024
Location and rooms very nice and a great breakfast
Cheesesuperring
January 10, 2023
The stay was satisfactory. There’s a heated swimming pool and a jacuzzi room shared by both genders. The evening canapés were good but it ended pretty early. I did not get to try the afternoon tea as I was out and travelling.
Guest User
January 13, 2023
We had a wonderful stay at pan pacific hanoi. The staff is courteous and helpful and the room was spacious and clean. We got upgraded to a larger room upon arrival. The room's heating was not working as expected though and we needed it because the temperature had dropped drastically. However the staff was accommodative and provided us with heaters which worked well. The hotel has a good view of the lake however doesnt have much to do or eat in the vicinity. You will have to travel to the old quarter which isnt very far for your convenience. The buffet breakfast is satiating with a variety of cuisines. We did enjoy our stay at the hotel and would recommend it to other travellers.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding crib: Free

Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 4 years old and under
Free
Children 5–11 years old
US$12.00 (approx. S$ 16.11) per person
Adult
US$19.87 (approx. S$ 26.68) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.5/5
Health & safety measures
  • Hand sanitizers available in common areas
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays
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Property Description

  • Opened: 1998
  • Renovated: 2016
  • Number of Rooms: 270
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 273 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
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Frequently Asked Questions

How much does it cost to stay at Pan Pacific Hanoi?

Prices at Pan Pacific Hanoi are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Pan Pacific Hanoi?

The closest airport is Noi Bai International Airport. It is 22.66km from the hotel and approximately a 31minutes journey by taxi.

What are the check-in and check-out times at Pan Pacific Hanoi?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Pan Pacific Hanoi provide airport transfer services?

Yes, Pan Pacific Hanoi provides airport transfer services.

What amenities and services does Pan Pacific Hanoi have?

Pan Pacific Hanoi has the following amenities and services: Indoor Swimming Pool, Outdoor Swimming Pool, Golf Course.

Does Pan Pacific Hanoi have a swimming pool?

Yes, Pan Pacific Hanoi has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Pan Pacific Hanoi have fitness amenities?

Yes, Pan Pacific Hanoi has fitness amenities.

Does Pan Pacific Hanoi provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Pan Pacific Hanoi have non-smoking rooms?

Yes, Pan Pacific Hanoi has non-smoking rooms. Please view the hotel listing for details.

Does Pan Pacific Hanoi provide breakfast?

Yes, Pan Pacific Hanoi provides breakfast.

About This Property

Nearest AirportNoi Bai International Airport
Distance to Airport23.82KM
Nearest Train StationHanoi Railway Station
Distance to Train Station3.67KM
Average Price FromSGD295
Hotel Star Rating5