Hoan Kiem District | 4.38km from Aeon Mall Long Bien
A stay at Capella Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Ly Thai To Park. This 5-star hotel is 0.3 mi (0.6 km) from Hanoi Opera House and 1 mi (1.5 km) from O Quan Chuong Gate.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Backstage, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 47 individually decorated guestrooms, featuring iPads and iPod docking stations. Your bed comes with down comforters and Egyptian cotton sheets. 65-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
GGuest User2024.03.03
My God. The Capella Hanoi is the finest city hotel experience that I have enjoyed thus far. It really blows other 'high end' hotels out of the water completely. The level of service rivals that of other five star establishments in Bali (which I can personally say has some of the best hospitality standards globally). The staff were all so kind, genuine and knowledgeable. They all gave excellent recommendations for off-site activities and dining, although honestly, next time I'll just stay put in the hotel all day because of what's on offer in-house! The main point of difference that very few hotels are doing is their daily ”rituals”, think complimentary cocktails and snacks during happy hour every day, plus champagne breakfasts with Tattinger, – no “sparkling wine” here – and a lavish spread of the best Vietnamese food we had during our stay in the city (the breakfast beef pho is a must try), along with oysters and steak. Mind blowing. The hotel itself is a feast for the eyes: drawing inspiration from the 1920s art-deco scene of the nearby Hanoi Opera. Our suite was just stunning, easily one of the most impeccably designed rooms I've ever stayed in. Even the corners of the walls were designed in art deco fashion, and antique props are on display around the room. You really can't say very many other hotels employ this level of detail. Coming from someone who lives in and experiences the high standards of Balinese hospitality, (I’ve also stayed at the Capella Ubud), the service at Capella Hanoi was nothing short of phenomenal. The staff were so lovely and so genuine. It's simply put a top-notch place with outstanding facilities, incredible service, and stellar management – I genuinely can’t recommend it enough.
Hoan Kiem District | 4.6km from Aeon Mall Long Bien
Splendid Premium Hotel has a garden, terrace, a restaurant and bar in Hanoi. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. Guests can enjoy city views. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Splendid Premium Hotel the rooms come with bed linen and towels. Guests at the accommodation can enjoy a buffet breakfast.
HHusch2025.01.30
Staff was very kind and helpful. Breakfast was amazing and a nice rooftop bar with very good view. Room was clean but simple. One more shelf would be nice to have but it was good. Pool looked good but was to cold to swim due to winter season here. Gym only had treadmills, a bike and a Crosstrainer. No weights but this is ok for me. Would recommend and would come again here
Hoan Kiem District | 4.73km from Aeon Mall Long Bien
Featuring a terrace, a restaurant as well as a bar, La Sinfonía Majesty Hotel and Spa is located in the centre of Hanoi, 100 metres from Thang Long Water Puppet Theater. This 4-star hotel offers a concierge service and a tour desk. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Each room is fitted with a kettle, while selected rooms come with a balcony and others also offer city views. Guest rooms include a wardrobe. A buffet, continental or Asian breakfast can be enjoyed at the property. Popular points of interest near La Sinfonía Majesty Hotel and Spa include Hanoi Old City Gate, Hanoi Opera House and Hoan Kiem Lake. The nearest airport is Noi Bai International Airport, 24 km from the accommodation.
GGuest User2023.08.07
The best service during the trip in Vietnam. The team always are helpful and with kindly smile. Recommend as per below points: 1. Provide efficient and interesting daily trip advice 2. Provide resto recommendations depends on guest preference, which includes local Vietnam food, snacks, vegan food 3. Welcome drinks and kindly catch up during check in 4. Wonderful sky bar drinks 5. Efficient email to let guests know night market arrangement 6. Super clean room and trendy decorations. Bed sheet has been ironed. 7. Many choices for international TV Channels 8. Good location for one night stay as in the center of the old town Last but not least, thx for Aubrey’s help to make us the day!
Outstanding
167 reviews
4.6/5
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JPY 16,426
per night
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Hoan Kiem District | 5.3km from Aeon Mall Long Bien
Vision Premier Hotel & Spa is centrally located in Hanoi, a 3-minute walk from St. Joseph's Cathedral of Hanoi and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.9 km) from Thang Long Water Puppet Theatre and 0.7 mi (1.2 km) from Dong Xuan Market.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
GGuest User2023.04.11
The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....
Hoan Kiem District | 5.53km from Aeon Mall Long Bien
With a stay at Lenid Hotel Tho Nhuom, you'll be centrally located in Hanoi, steps from Hoa Lo Prison Museum and within a 5-minute walk of Ambassador's Pagoda (Chua Quan Su). This hotel is 0.3 mi (0.4 km) from Center International Trade Fair Hanoi I.C.E and 0.5 mi (0.9 km) from St. Joseph's Cathedral of Hanoi.Enjoy recreation amenities such as an attached winery or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 88 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2024.02.24
The hotel was clean and well appointed in that it had toiletries and towels and nice sheets but it was shabby by 4 star standards despite the nice rooms. We felt it was a 3 star overall. The grouting was dirty, the bath creaked terribly and there was no evening meal service, pool or even room service (despite a hotel guide in the room saying there was!). The shower was ok but not more than like a domestic wall shower. We had three pillows over the one single and one double in the room and the pillows were flat. We ate at the hotel on the street but it was all frog, squab and other peculiar meats, even by Vietnam standards. No veggie options in the streets around so for more digestible food walk a few streets. There is a safe in the room and good WiFi. Breakfast service was over full and chaotic. The fruit juices were from concentrate (I saw her refilling). So it was ok but isn’t a destination. The location was ok for central Hanoi but not great if you can’t walk easily. The breakfast was ok but certainly not as good as others we have stayed in. The room cleaning was very good and the hotel felt safe. I think we would have been more pleased if we hadn’t had better in Siagon, Hue and Hoi An. The air con was good but switches off after a while.
Hoan Kiem District | 5.69km from Aeon Mall Long Bien
In the heart of Hanoi, Mövenpick Hotel Hanoi is within a 5-minute drive of St. Joseph's Cathedral of Hanoi and Hanoi Opera House. This 5-star hotel is 0.9 mi (1.5 km) from Hoan Kiem Lake and 1.1 mi (1.7 km) from Ho Chi Minh Mausoleum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cabana, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 4 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2024.10.28
Great location. Great service always at Movenpick. For the first time in a long time, after multiple business travel in the region, these towels do not give off any hint of pungent bleach smell. It was a delight.
In the heart of Hanoi, Sen Grand Hotel & Spa managed by Sen Group is within a 5-minute drive of Museum of Ethnology and Lotte Center Hanoi. This hotel is 1.6 mi (2.5 km) from Vincom Center Metropolis and 1.7 mi (2.8 km) from West Lake.
Pamper yourself with onsite massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a steam room. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and minibars. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.05.07
The Sen Grand Hotel is the perfect blend of affordability and luxury. As a luxurious yet budget-friendly hotel, Sen Grand consistently delivers superb value with high-end amenities you'd expect to find at a much pricier hotel. From the moment you step into the lavish lobby, you're transported to a space that feels indulgent yet accessible. The lobby features plush seating, ambient lighting, and contemporary decor that make you feel like a million bucks without breaking the bank. The executive room is a spacious suite featuring a comfortable king bed, desk, flat-screen TV, and free Wi-Fi to keep you connected. But the highlight has to be the large rooftop swimming pool, big hot tub in the room, fitness center, and restaurant on-site. You'll never want to leave! The pool is warm and inviting, perfect for swimming laps or lounging on a pool floatie. After a long day of exploring, the hot tub is the ultimate relaxation station for me with the maximum privacy I can enjoy. From the generous amenities and modern decor to the friendly staff,Sen Grand provides a level of comfort and quality that can't be beaten for the price. If you want luxury without the hefty price tag, Sen Grand is the obvious choice. You'll live your best life without breaking the bank at this affordable yet upscale hotel chain. With Sen Grand, five-star style and service are well within your reach.
With a stay at Roygent Parks Hanoi in Hanoi (Trung Hoa Nhan Chinh), you'll be within a 10-minute drive of Hoan Kiem Lake and Vincom Tran Duy Hung. This 4-star hotel is 5.4 mi (8.6 km) from O Quan Chuong Gate and 5.5 mi (8.8 km) from Hanoi Opera House.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 256 air-conditioned guestrooms. Complimentary wired and wireless Internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Cchi keung2024.07.29
Great Japanese business service apartment. All the Japanese appliances, food on breakfast are pretty closed to the food when I live in Japan's hotel.
Public bath (Onsen) is great as well. Especially the customer, since most of them are Japanese, the hotel is very quite and comfort to stay. Which is way way better than the one I usually stay (Grand plaze) next to it.
But the Big C look quite close to the hotel but no direct route to go. It took me 15 min to walk from hotel to BIg C.
With a stay at Novotel Suites Hanoi in Hanoi (Cau Giay), you'll be within a 5-minute drive of Indochina Plaza Ha Noi and Embassy of Japan. This 4-star hotel is 2.6 mi (4.1 km) from Vietnam National Convention Center and 2.7 mi (4.4 km) from My Dinh National Stadium.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Food Exchange, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Hanoi? This hotel has facilities measuring 1938 square feet (180 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 151 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
GGuest User2023.09.20
Stayed here 2 nights in a Deluxe Room and I was amazed by the grand view to the city, and by the offered services. The room was super spacious with fully equipped kitchen and fridge. Breakfast was so nice and fresh. The light meal on the 17th floor in the late afternoon and evening was absolutely fantastic. My compliments to Lap, the manager of the 17th-floor restaurant (my apology if I wrongly remember his name), for his warm hospitality. Certainly the best of the best!
With a stay at InterContinental Hanoi Landmark72, an IHG Hotel in Hanoi (Nam Từ Liêm), you'll be steps from Keangnam Landmark Tower 72 and a 3-minute drive from Indochina Plaza Ha Noi. This 5-star hotel is 1.4 mi (2.2 km) from Vietnam National Convention Center and 2 mi (3.3 km) from My Dinh National Stadium.
Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy international cuisine at 3 Spoons, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 30785 square feet (2860 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 359 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access is available. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
KKris BB2024.02.15
Good location, friendly staff, good service and situated in business area. Many restaurant in here and I got to try 3 Spoons restaurant which is serve buffet (freshly seafoods and delicious western options. Overall I really enjoyed my stay in Intercontinental.  
Outstanding
286 reviews
4.6/5
Price from
JPY 19,218
per night
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Top 20 Premium Hotels in Hanoi
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Discover our curated selection of premium hotels in Hanoi for your next stay
No.
1
4.6/5
98 reviews
Peridot Grand Luxury Boutique Hotel
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Great location"
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No.
2
4.6/5
286 reviews
InterContinental Hanoi Landmark72, an IHG Hotel
Hotel near Quan Nam Tu Liem, Hanoi
"Great stay!""Delicious breakfast"
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No.
3
4.7/5
195 reviews
The Oriental Jade Hotel
Hotel near Hoan Kiem District, Hanoi
"Great location""Delicious breakfast"
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No.
4
4.4/5
283 reviews
InterContinental Hanoi Westlake, an IHG Hotel
Hotel near Quan Tay Ho, Hanoi
"Delicious breakfast""Great view"
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No.
5
4.3/5
67 reviews
Sheraton Hanoi Hotel
Hotel near Quan Tay Ho, Hanoi
"Friendly owner""Great stay!"
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6
4.6/5
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Grand Mercure Hanoi
Hotel near Dong Da District-Temple of Literature, Hanoi
"Great stay!""Friendly owner"
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No.
7
4.5/5
43 reviews
Hotel de l'Opera Hanoi - Mgallery
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Great stay!"
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8
4.5/5
66 reviews
Sheraton Hanoi West
Hotel near Quan Nam Tu Liem, Hanoi
"Good Location"
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4.5/5
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Melia Hanoi
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Great location"
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10
4.6/5
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Apricot Hotel
Hotel near Hoan Kiem District, Hanoi
"Great location""Friendly owner"
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No.
11
4.7/5
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La Siesta Classic Hang Thung
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Friendly owner"
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No.
12
4.5/5
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Movenpick Hotel Hanoi Centre
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Great stay!"
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No.
13
4.5/5
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Pan Pacific Hanoi
Hotel near Ba Dinh Square/Giang Vo Convention Center, Hanoi
"Great stay!""Friendly owner"
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No.
14
4.6/5
376 reviews
Somerset Grand Hanoi
Hotel near Hoan Kiem District, Hanoi
"Convenient location""Great for families"
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No.
15
4.6/5
240 reviews
Fraser Suites Hanoi
Hotel near Quan Tay Ho, Hanoi
"Near shopping area""Convenient for shopping"
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No.
16
4.7/5
180 reviews
Le Chanvre Hanoi Hotel & Spa
Hotel near Hoan Kiem District, Hanoi
"Delicious breakfast""Convenient location"
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No.
17
4.8/5
221 reviews
Anatole Hotel Hanoi
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Delicious breakfast"
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No.
18
4.8/5
117 reviews
Classyc Hotel
Hotel near Hoan Kiem District, Hanoi
"Friendly owner""Great location"
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No.
19
4.7/5
222 reviews
Somerset West Point Hanoi
Hotel near Quan Tay Ho, Hanoi
"Delicious breakfast""Large rooms"
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No.
20
4.4/5
26 reviews
Wyndham Sky Lake Resort and Villas
Hotel near Huyen Chuong My, Hanoi
"Good Location"
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Top Pick Hotels near Aeon Mall Long Bien
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No.1
3.7/5
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Phuong Trang Hotel
Quan Long Bien, Hanoi | 3.64KM from Aeon Mall Long Bien
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No.2
4.3/5
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The Embassy Hotel Hanoi
Hoan Kiem District, Hanoi | 4.41KM from Aeon Mall Long Bien
"Friendly owner""Great stay!"
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No.3
4.2/5
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Gallant Hotel
Quan Hai Ba Trung, Hanoi | 3.88KM from Aeon Mall Long Bien
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No.4
3.8/5
28 reviews
Le Grand Hanoi Hotel
Quan Hai Ba Trung, Hanoi | 3.98KM from Aeon Mall Long Bien
"Good Location"
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4.3/5
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Grand Cititel Hanoi Hotel & Spa
Hoan Kiem District, Hanoi | 4.26KM from Aeon Mall Long Bien
"Friendly owner""Great location"
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4.6/5
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Sofitel Legend Metropole Hanoi
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No.7
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No.8
4.1/5
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A25 Luxury Hotel
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"Great stay!""Delicious breakfast"
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No.9
4.6/5
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Hanoi Emerald Waters Hotel & Spa
Hoan Kiem District, Hanoi | 4.57KM from Aeon Mall Long Bien
"Delicious breakfast""Convenient location"
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Latest Reviews for Hanoi hotels
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Find highly-rated hotels with real reviews and ratings to find the perfect stay!
4.6/5
Outstanding
GGuest UserI chose this hotel for my group of ten visiting Hanoi for three days. It had to meet these conditions: 1. Located in French Quarter, beloved for it's beautiful architecture; 2. Front a main street for vehicle access; and 3. Rooms on the ground floor or reached by elevator. 4. Reasonable room rates The hotel offered more: suite rooms, one with a balcony facing the street, washing machine and dryer in each room, proper bathrooms, pleasing decor, and excellent service. Opposite was a shop selling pho and bun. The owner was very friendly, the food excellent. He even offered me tra da free. A few doors away was a shop selling banh cuon, my favourite breakfast, again tasty food, and VND5,000 tra da to go with the meal. The owner herself, although hardly managing to speak English, was friendly and extremely helpful, while two if the staff spoke good English. I will definitely stay here again
AAnonymous UserThe staff at the hotel are very friendly and willing to listen to my poor English. Even though I was worried about it, I broke it from my wallet.
Perhaps because we were cleaning with a small staff and we were waiting for guests who checked out late, we recommend that you arrive an hour before check-in at 2:00, leave your luggage, and go sightseeing at the lake. I was told that it would take about an hour again when I returned after about two hours just in case, and I was angry.
In fact, the day before, I was double-booked at the airport hotel and moved to another terminal. I had just rolled my suitcase and walked for over an hour on the occupied sidewalk, annoyed. Actually, I didn't have enough time left to take a walk, so I took a rest on a chair by the Hoan Kiem Lake.
I usually give priority to the other person's convenience, but when I complained that it was too late !!
Looking at the room, although it is spacious, there is nothing, the TV has no channels, the electric pot does not reach the outlet, and the bath is only a shower without a bath tub... It is spacious.
There is no window... It's cheap, but you should avoid the windowless room on the 2nd floor.
As expected, when I told the front desk, I immediately came with me to check it, and because the TV was not reflected, I brought a different TV from another place and attached it to the wall. The pot pulls the stand under the TV, plugs it into the outlet below, and puts it back in again. I'm a nice person, but...
Breakfast was good. The top floor of the Backpacker Hotel, which is a little far away, takes the elevator up to 8 times, and then you have to go up the stairs to the 2nd floor, so be prepared. Don't get lost because you will be returning alone. A young brother who looks like a part-time job sent me without a nasty face.
I wish I could have stayed in a better room...
This is my impression. I could hear the voice of the front desk all the time, so it was really good to bring earplugs.
”They're really nice people.” perhaps.
GGuest UserPros: The staff was extremely kind and accommodating and willing to help with any and everything if mentioned to them. It’s a fab location with Hoan Kiem lake well within walking distance, yet not right in the middle of the hectic old quarter so it’s possible to get a good night’s sleep (our room didn’t have a window, so unsure if this is true for rooms with window). Beds were changed every day and also clean towels daily however other amenities like toilet paper, shampoo, bodywash etc weren’t topped up during our stay. Cons: We arrived after the advertised check in time and our room wasn’t ready which wasn’t ideal after 17 hours of flights, however also understandable that sometimes other guests check out late. I think because of this they rushed to get the room ready which meant it wasn’t completely clean e.g hair on the floor, fingerprints on the mirrors/glass. Our TV didn’t work, the wifi was very slow during our stay, and the shower ran cold for the first 2 days which to be fair was fine considering how hot it was. Booking.com still states that breakfast is available here but nothing was mentioned to us about breakfast, and it’s worth noting that the photos used by the property definitely aren’t accurate. The property is nice, but not like the photos. Our room was windowless which I cant remember whether this was mentioned when booking. We didn’t complain as we 1) were very tired from the travelling, and 2) felt that it was a case of you get what you pay for (budget room/hotel). However I felt considering the high score the property has on booking.com and on here, it was important to leave a more accurate image of the property. Overall I would recommend for budget travellers, but keep in mind that you get what you pay for
GGuest UserThe rooms are really nice. The whole experience of the massage was very professional. Phuong was my masseuse, she very profession and good at the massage. There is also a sky bar which is lovely. The prices are really reasonable as well.
GGuest UserThe service was so good,
The lady and her family treat the clients so well. The husband even helps to take people to the airport.
The bed is so clean, and the washroom is equipped with everything in it.
By the way, sitting at the receptionist, I saw how they treated the other client, that's what we call customer service.
GGuest UserReception were very friendly and helped to book my taxis (cheaper than getting a Grab taxi). The room itself was very clean and housekeeping were attentive and cleared out bins etc everyday.
The location is also very good - near old town area and great to visit by going around the lake.
GGuest UserRatings are always based on personal standards and judging criteria. For this, I am coming from the angle of a cheap airport hotel. This is the best airport hotel around Hanoi Noi Bai Airport, and at a decent price. Do not expect intercontinental buffet breakfast, business lounges and the likes. The room is pretty new, clean, functional, and large. Despite being close to the airport, you can barely hear anything from landing aircraft. Breakfast is simple at best, and staff seem to be still in 'training', with only Brian being the 'boss'. Rooftop pool doesn't look well maintained, and the entertainment room has been abandoned totally altogether, with the foosball and billiard table left to collect dust while it has become a storage and parking area. But hey, its an airport hotel. Purpose is to have people sleep for 1 night before leaving prompto. It is situated in a pretty rural area so don't expect any established eateries or convenience stores nearby. Think roadside hawkers and home-run provision shops. In conclusion, best airport hotel near Hanoi Noi Bai Airport.
CCCKY1007Please pay attention to the room type when making a reservation. After my booking, not sure whether the homestay owner or Trip.com altered the room details, resulting in a mismatch between the room I reserved and the one provided. Luckily the room is still available, and we were able to move back to the room type we reserved for during our second and third night stay. The homestay is conveniently located in the heart of Hanoi, and the room looks exactly like the pictures, though it’s slightly smaller than expected. I love their rooms decoration! There's also a beautiful cafe downstairs. I would rate the cleanliness 3-4/5; the floor was a bit sticky, and the room slightly dusty. Additionally, note that there is no elevator in the building, so consider this if you have bulky luggage.
GGuest UserI really liked the location of this place in how it is near a lot of food, fruit, and vegetable stands. I also liked how it is near a lot of mini stores where I can go pick up things that I need. Owner is very nice and loans me things that I needed. She is very respectful to me calling me sir. Hotel maid was very friendly to be around. I like how there was a portable convection stove for me to cook things with. I like how there were silverware, chopsticks, and dishes that I can use to eat my food with. Very good deal to use the washer where it only costs 20,000 dong for the first time and free for additional uses. I liked how it was near that big Winmart grocery store.
Hotel room was very clean. I liked how it had this small space where I can hang my clothes up to dry which was perfect because it was directly underneath the air conditioning unit of the room upstairs where it gives off the heat which dries it faster. Hotel always has a fresh clean set of towels available whenever I need it. Hotel always has toilet paper available whenever I need it.
The only thing that I didn't like was that now and then, there are spiders, where I had to kill 2 of them. I also had to deal with a big spider on my last day. I am somebody that has a fear of spiders.
I might comeback to this hotel in August, September, or beginning of next year when I comeback towards Hanoi in Vietnam and the situation fits for me.
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