To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(321)
Positive reviews(310)
Reviews with photos/video(87)
Classy environment(79)
Garden view(22)
Close to scenic area(20)
Small room size(16)
Delicious breakfast(14)
Friendly front desk staff(14)
Well designed(8)
Has rooms for families(4)
Negative reviews(11)
Bart73
Elegant Double Room
Stayed in Jul 2024
Couples
8 reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
Authentic, intimate, hospitable in the ideal location with a small restaurant serving well prepared local (and I think other regional Chinese) food catering for hotel guests, and it seems also frequented by locals.
The sort of accommodation I'm always on the look out for when travelling around China.
Thanks for making us feel welcome.
Guest User
Mini Tatami Room
Stayed in Feb 2024
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on Mar 19, 2024
Walking distance from west lake , warm welcoming, good restaurant , very clean and comfortable room !
Nirvair Singh
Tea View Family Three-Bedroom Suite
Stayed in Sep 2023
Travel with friends
6 reviews
5.0/5
Outstanding
Posted on Oct 11, 2023
Very nice and good location hotel with super nice staff..room were clean and tidy
Kkkkkkx
Mini Tatami Room
Stayed in Jul 2023
Family
3 reviews
4.5/5
Great
Posted on Aug 2, 2023
Very clean room and the mini tatami actually quite spacious
Location wise is really quiet
Nice place to stay
Guest User
Independent Courtyard Room
Stayed in Sep 2023
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Oct 7, 2023
Most friendly hotel , best staff
Dtong
Mini Tatami Room
Stayed in Aug 2023
Travel with friends
22 reviews
4.2/5
Very Good
Posted on Oct 4, 2023
Nice location, good service
Guest User
Sunshine Twin Room
Stayed in Nov 2024
Travel with friends
15 reviews
2.5/5
Posted on Dec 5, 2024
Booked two rooms. One room was for self-use and the sanitary environment was average. There was a lot of dust. The air conditioner in the other room was broken. We brought a heater? ? ? Why are the ratings full of question marks❓? And the distance between the doors was very close. The sound of the neighbor opening the door when he came back late at night proved that the sound insulation was very poor.
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Guest User
Luxury Sunshine Room
Stayed in Nov 2024
Family
1 reviews
4.5/5
Great
Posted on Dec 4, 2024
The greenery is good, there are activities on Saturday night, and the turtle pond is right outside the door, as shown in the picture. The one and a half year old child had a lot of fun. We stayed for two nights. When we went out, the child didn't want to leave and looked back every step.
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Changlvxing
Sunshine Twin Room
Stayed in Oct 2024
Solo travellers
18 reviews
4.7/5
Amazing
Posted on Nov 17, 2024
The environment is very good, right inside the West Lake Scenic Area. You can see Wulongtan when you go out the back door. It is not far from the Huagang Fish Viewing Scenic Area, and Zhejiang Hotel is not far across the road. The breakfast is also very rich and the environment is also very petty. The room is a bit small, there is no elevator, and it is not very friendly to the elderly.
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Rootto
Elegant Double Room
Stayed in Aug 2024
Business travellers
16 reviews
5.0/5
Outstanding
Posted on Sep 28, 2024
If anyone comes to Hangzhou, I recommend this place: "West Lake Teavilla". The atmosphere is nice, the style is minimalist, the staff is very good, and they are friendly. You can stay in the middle of nature. The center of the hotel is a small tea plantation.
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6/14
Guest User
Sunshine Twin Room
Stayed in Sep 2024
Family
3 reviews
4.7/5
Amazing
Posted on Oct 14, 2024
The service is in place, all the brothers and sisters are very enthusiastic, and if there are any problems during the process, they work hard to solve them. The location is also very good. Right outside the back door is Turtle Lake, and it takes about 15 minutes to walk to Huagang to watch fish. If you visit the west side of West Lake, Lingyin Temple, etc., this place is highly recommended.
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Guest User
Elegant Family Friendly Room
Stayed in Sep 2024
Family
10 reviews
5.0/5
Outstanding
Posted on Oct 29, 2024
Very good, but the room is not very soundproof. The service attitude is great and the environment is very good.
The food in the restaurant is delicious, very close to West Lake, and my family is very satisfied. .
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Guest User
Mini Tatami Room
Stayed in Sep 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Oct 5, 2024
The service is very enthusiastic and proactive. The staff communicate directly with each other to solve problems. They operate attentively and create the best artistic conception. Every layout, guzheng performance, etc. can be displayed.
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Guest User
Sunshine Twin Room
Stayed in Aug 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Oct 8, 2024
Very satisfied! The service provided by the front desk guys and girls is great! The environment is also nice! I could smell the sweet osmanthus at the door of the homestay! The yard is full of green! You can rest, drink tea, eat, and there are cats. The kids love it!
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Guest User
Elegant Double Room
Stayed in Aug 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Sep 30, 2024
How to say it, in one word, great value for money!
I booked it casually and found that the environment was great. The front desk guy also helped me find a room that met my needs. I didn't feel tired listening to the chirping of insects and the zither downstairs. It's just a short walk to the West Lake.
If I have any suggestions... it's that you must not raise the price. This price-performance ratio is perfect. I will come again.