No.6 Xinwen Road, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Yi PLatinum Hotel Guest Reviews
4.6/5
Very Good
340 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(340)
Positive reviews(327)
Reviews with photos/video(136)
Friendly front desk staff(56)
Delicious breakfast(43)
Convenient parking(18)
Perfect for business trips(16)
Tasty restaurant(9)
Close to metro(6)
Stayed multiple times(4)
Excellent afternoon tea(4)
Negative reviews(13)
Guest User
Yi Yue Twin Room
Stayed in Apr 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on May 11, 2024
Thank you very much to the administration and the hotel staff. My earrings fell into the sink drain and I was immediately helped, it was a very fast job. I was very happy because I quickly solved my problem
Response from Property: We are so glad that you had a wonderful staying experience. We appreciate your good comments and we are looking forward to seeing you again.
Đức
Yi Bo Family Room
Stayed in Aug 2023
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Oct 19, 2023
such a beautiful hotel, I spent 2 worthy weeks with this amazing place!
Follower by 017
Response from Property: Dear guest, hello! The best advertisement is recommended by customers through word of mouth, and we are honored to receive your recognition for our service. Looking forward to your next stay!
Guest User
Standard Queen Room
Stayed in Aug 2023
Couples
8 reviews
5.0/5
Outstanding
Posted on Oct 1, 2023
Fantastic hotel. Staff were very friendly and welcoming. Will definitely stay here again.
Response from Property: Dear guest, hello! Thank you very much for your support and trust in us. We will continue to adhere to the service philosophy of diligent work and meticulous service, allowing you to feel the warmth of home when staying at the Hangzhou Haoshiyun Hotel. Looking forward to seeing you again to review our progress, and wishing you a happy day!
Guest User
Standard Queen Room
Stayed in Sep 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Oct 10, 2024
The hotel environment is good. It is very comfortable to stay. It makes people feel happy. The lady at the front desk is beautiful and kind. She smiles very sweetly.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Hangzhou Good Luck Hotel. We look forward to your visit again to review our progress and wish you a happy day! 07
Guest User
Yi Ya Double Bed Room
Stayed in Aug 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Sep 21, 2024
The hotel has an excellent location, beautiful surroundings, clean rooms, complete facilities, and the service of the beautiful lady at the front desk at No. 04 is excellent.
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying at the hotel and for your high recognition of all aspects of the hotel. Our management team has been instilling customer service in our employees, making guests feel like they are at home. We will continue to sum up our experience and keep working hard, looking forward to seeing you come home again!
Guest User
Standard Queen Room
Stayed in Jul 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
The room is really nice and very clean. I booked a king-size bed room. There is a floor-to-ceiling window in front, which provides great lighting and a wide view. The room is also very large. The hotel also offers free parking. I will stay here again next time. The lady at the front desk at No. 08 is very gentle and always greets me with a smile.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Standard Queen Room
Stayed in Jul 2024
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel is very comfortable, the surrounding environment is very quiet, it is very convenient to walk to the subway station, the room is very clean, it is a very good choice for business trips and travel!
The service attitude of the front desk staff is also very good
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Standard Queen Room
Stayed in Jul 2024
Other
1 reviews
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel is in a great location. The front desk lady provided great service as soon as I entered the lobby. I brought my child with me and she upgraded my room. The room was also very bright with floor-to-ceiling windows. The hotel breakfast I had the next day was also very good with a complete range of styles. I will come again.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at our hotel and for your high recognition of all aspects of our hotel. Our management team has been instilling customer service in our employees, making guests feel like they are at home. We will continue to sum up our experience and keep working hard, and look forward to seeing you come home again!
Guest User
Standard Queen Room
Stayed in Jul 2024
Travel with friends
6 reviews
5.0/5
Outstanding
Posted on Aug 3, 2024
This is the first hotel I stayed in when I came to Hangzhou. I felt the service was very considerate. The guys and girls at the front desk were very enthusiastic. The room was clean and tidy. The design style of the room looked very comfortable. There were robots that could deliver meals, which was quite interesting. The breakfast was also ok. Overall, it was a very satisfactory stay.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Yi Yue Twin Room
Stayed in Jun 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Aug 1, 2024
The service is super good. The ladies on duty at the front desk at different times are all very polite. The 08th front desk is very considerate. The takeaway is delivered by a robot. The indoor environment is very clean and the restaurant garden is also very beautiful. It is a very good stay experience.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at our hotel and for your high recognition of all aspects of our hotel. Our management team has been instilling customer service in our employees, making guests feel like they are at home. We will continue to sum up our experience and keep working hard, and look forward to seeing you come home again!
Anonymous User
Standard Queen Room
Stayed in Jun 2024
Other
1 reviews
5.0/5
Outstanding
Posted on Aug 1, 2024
The hotel staff was warm and helpful, which made my trip more enjoyable. The hotel restaurant provided a delicious buffet breakfast, which was very rich. The lady at the front desk on the 8th was very patient. I highly recommend everyone to stay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at our hotel and for your high recognition of all aspects of our hotel. Our management team has been instilling customer service in our employees, making guests feel like they are at home. We will continue to sum up our experience and keep working hard, and look forward to seeing you come home again!
Guest User
Standard Queen Room
Stayed in Jun 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jul 31, 2024
Facilities: Very new, just like it was just renovated
Hygiene: Clean and hygienic, spotless, making people feel at ease
Environment: There are carp in the pond outside the restaurant, the environment is so beautiful, and I was in a good mood on the way to the restaurant
Service: The front desk lady is warm and polite, and the housekeeper will help to check the facilities that I don’t know how to use patiently
Casual afternoon tea: The afternoon tea is very rich, and the small cakes are also delicious
The first choice for the next trip, the parking lot is large and parking is also convenient
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過每一天!
Guest User
Standard Queen Room
Stayed in Jun 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jul 25, 2024
The hotel is not bad, the front desk service is good, the room hygiene is also good, the front desk saw that I was a family, and gave us a breakfast, thank you very much! There is a comprehensive market next to the hotel, not far away, and there is a Wanda almost one kilometer away. Overall, it is good. If I need it in the future, I will choose it again!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Guest User
Standard Queen Room
Stayed in Jun 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
Clean and tidy, complete facilities, thoughtful service, excellent location, good front desk service, many types of breakfast, reasonable price
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Standard Queen Room
Stayed in Jun 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
The hotel has a nice view, the surrounding environment is also very good, the room is large and comfortable, the hotel breakfast is also very rich, the front desk service is in place
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!