Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.4
Amenities9.3
Service9.6
Cleanliness9.6
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All reviews(548)
Positive reviews(533)
Reviews with photos/video(220)
Friendly front desk staff(111)
Classy environment(81)
Delicious breakfast(64)
Convenient parking(29)
Perfect for business trips(21)
Tasty restaurant(16)
Excellent afternoon tea(7)
Stayed multiple times(5)
Negative reviews(15)
Guest User
Superior Queen Room
Date of stay: Feb 2026
Other
14 reviews
10/10
Outstanding
Posted on Apr 4, 2026
The hotel's location is great and it's very quiet. It's also convenient for driving around. The only minor drawback is that the curtains don't completely block out the window, but it's not a big deal. Overall, it was a very good experience, thumbs up!
Original TextTranslated by Google
Response from Property: 【酒店停車超方便】【森林氧吧,嬰兒般睡眠】【被褥舒適】尊敬的賓客:您好!流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過每一天!
Guest User
Superior Queen Room
Date of stay: Feb 2026
Couple
1 reviews
10/10
Outstanding
Posted on Mar 12, 2026
This hotel is great! As soon as I walked in, I felt like good luck was coming my way. The front desk service was excellent, and the room was quite spacious. The mattress was just right, not too soft and not too firm, and the duvet was comfortable. It had a floor-to-ceiling window, and there was a delightful surprise in the room: a small charm in a red packet. It really brightened my day! 😁😁😁
Original TextTranslated by Google
6/7
Response from Property: 【酒店停車超方便】【森林氧吧,嬰兒般睡眠】【被褥舒適】尊敬的賓客:您好!感謝您入住並對酒店各方面的高度認可,希望好運長伴您身,歡迎下次再來酒店,我們將會更用心的服務!
Faadi
Special Queen Room
Date of stay: Aug 2025
Travelling with friends
35 reviews
8.5/10
Very good
Posted on Sep 10, 2025
I enjoyed my stay at this hotel . The staff was friendly and attentive, and my room had a comforting view. Perfectly located near attractions, it's an ideal spot for a relaxing getaway!
Response from Property: 尊敬的賓客:您好!【酒店停車超方便】【氧吧房,讓您感受森林般呼吸,嬰兒般睡眠】非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在杭州好時運酒店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Guest User
Special Queen Room
Date of stay: Jun 2025
Business traveller
11 reviews
10/10
Outstanding
Posted on Aug 27, 2025
Amazing hotel and nice room.
Response from Property: 尊敬的顧客:非常感謝您抽出寶貴時間分享入住體驗,並對我們的房間不吝讚美!您的肯定讓我們全體團隊成員都倍感開心,也是我們持續提供優質服務的最大動力。同時我們注意到,您分享的配圖似乎並非來自我們酒店的客房,我們期待您的再次光臨,並分享我們酒店正確的房間照片。再次感謝您!別忘了我們還有【超方便停車】和【森林氧吧房】等您下次來體驗呢,期待很快再次歡迎您回家!
Nst.sf
Special Queen Room
Date of stay: Jul 2025
Couple
1 reviews
9.0/10
Great
Posted on Aug 30, 2025
This is a good hotel for the money. The staff at the reception are pleasant and friendly people. As for the amenities - if you don't manage to go down to get your delivery right after it arrives, a robot will bring it right to your door in a matter of minutes. I can recommend this hotel.
Response from Property: 尊敬的賓客:您好!【酒店停車超方便】【氧吧房,讓您感受森林般呼吸,嬰兒般睡眠】感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Superior Queen Room
Date of stay: Mar 2025
Solo traveller
4 reviews
5.5/10
Posted on May 3, 2025
The location was very far from the airport and railway station road. It cost me 3000 every time for a taxi. Reception people don't understand English. Not recommended for a business visit stay.
Response from Property: 尊敬的賓客:您好!感謝您的及時反饋,希望沒有影響到您此次出行的心情,我們會加強員工的業務培訓,我們會不斷地要求自己,好一些再好一些,請相信我們願意用最熱情最細緻最温暖的服務為您打造旅途中最舒適的居所,竭誠期待再次為您服務!
Guest User
Date of stay: Apr 2024
Travelling with friends
1 reviews
10/10
Outstanding
Posted on May 11, 2024
Thank you very much to the administration and the hotel staff. My earrings fell into the sink drain and I was immediately helped, it was a very fast job. I was very happy because I quickly solved my problem
Response from Property: We are so glad that you had a wonderful staying experience. We appreciate your good comments and we are looking forward to seeing you again.
Faadi
Superior Queen Room
Date of stay: Apr 2025
Family
35 reviews
4.5/10
Posted on May 15, 2025
It’s super noisy , rooms are smaller and smelly
Response from Property: 尊敬的賓客:您好!非常感謝閣下的入住與分享,很抱歉給閣下帶來的不便體驗;希望閣下有機會嘗試我們不同風格的客房定能給予您不同的入住體驗!懌鉑酒店期待您的再次光臨,祝您生活愉快!
Guest User
Special Queen Room
Date of stay: Aug 2025
Couple
4 reviews
10/10
Outstanding
Posted on Sep 16, 2025
comfort stay and quite
Response from Property: 尊敬的賓客:您好!【酒店停車超方便】【氧吧房,讓您感受森林般呼吸,嬰兒般睡眠】流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過每一天!
Guest User
Family Room
Date of stay: Aug 2023
Business traveller
1 reviews
10/10
Outstanding
Posted on Oct 19, 2023
such a beautiful hotel, I spent 2 worthy weeks with this amazing place!
Follower by 017
Response from Property: Dear guest, hello! The best advertisement is recommended by customers through word of mouth, and we are honored to receive your recognition for our service. Looking forward to your next stay!
Guest User
Date of stay: Aug 2023
Couple
20 reviews
10/10
Outstanding
Posted on Oct 1, 2023
Fantastic hotel. Staff were very friendly and welcoming. Will definitely stay here again.
Response from Property: Dear guest, hello! Thank you very much for your support and trust in us. We will continue to adhere to the service philosophy of diligent work and meticulous service, allowing you to feel the warmth of home when staying at the Hangzhou Haoshiyun Hotel. Looking forward to seeing you again to review our progress, and wishing you a happy day!
Guest User
Date of stay: Sep 2024
Family
2 reviews
10/10
Outstanding
Posted on Oct 10, 2024
The hotel environment is good. It is very comfortable to stay. It makes people feel happy. The lady at the front desk is beautiful and kind. She smiles very sweetly.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Hangzhou Good Luck Hotel. We look forward to your visit again to review our progress and wish you a happy day! 07
Guest User
Deluxe Queen Room
Date of stay: Aug 2024
Business traveller
2 reviews
10/10
Outstanding
Posted on Sep 21, 2024
The hotel has an excellent location, beautiful surroundings, clean rooms, complete facilities, and the service of the beautiful lady at the front desk at No. 04 is excellent.
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying at the hotel and for your high recognition of all aspects of the hotel. Our management team has been instilling customer service in our employees, making guests feel like they are at home. We will continue to sum up our experience and keep working hard, looking forward to seeing you come home again!
Guest User
Date of stay: Jul 2024
Business traveller
4 reviews
10/10
Outstanding
Posted on Aug 18, 2024
The room is really nice and very clean. I booked a king-size bed room. There is a floor-to-ceiling window in front, which provides great lighting and a wide view. The room is also very large. The hotel also offers free parking. I will stay here again next time. The lady at the front desk at No. 08 is very gentle and always greets me with a smile.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Date of stay: Jul 2024
Solo traveller
3 reviews
10/10
Outstanding
Posted on Aug 5, 2024
The hotel is very comfortable, the surrounding environment is very quiet, it is very convenient to walk to the subway station, the room is very clean, it is a very good choice for business trips and travel!
The service attitude of the front desk staff is also very good
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!