Atour Hotel (Haining Leather City Nanguanxiang) Guest Reviews
4.8/5
Amazing
1220 review
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Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All Reviews(1220)
Positive reviews(1210)
Reviews with photos/video(120)
Classy environment(137)
Delicious breakfast(110)
Quiet & comfortable(91)
Friendly front desk staff(50)
Convenient parking(37)
Close to scenic area(33)
Loved the night views(9)
Excellent TV(9)
Negative reviews(9)
RBx
Superior Queen Room
Stayed in Nov 2023
Business travellers
38 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Very helpful and kind staff. Helped me a lot during my business trip. Hotel is situated close to a traditional part of th city. Recommend absolutely.
Suen Wen
Superior Queen Room
Stayed in Nov 2023
Friends
1 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Right outside nan guan xiang, perfect location if you would like to visit the tourist spot in midnight or morning.
Have food stall right outside and clothing shop, can do some shopping if required
Nice mattresses and huge room
Response from Property: Thank you for taking the time to leave your feedback here. We are delighted to see that you are satisfied with your stay experience. We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions
Lim
Superior 2-bed Room
Stayed in Dec 2023
Family
34 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Big and clean rooms
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Business travellers
10 review
5.0/5
Outstanding
Posted on Aug 24, 2023
Nice hotel
Guest User
Superior 2-bed Room
Stayed in Aug 2023
Friends
1 review
5.0/5
Outstanding
Posted on Aug 25, 2023
Facilities: Very advanced. There is a TV in the room that can be projected. The bathroom is equipped with disinfectant wipes. Full of details! There are all kinds of daily life services, including hotel-specific mini programs. You can also borrow books/fitness/laundry on the 1st floor of the hotel, and there are free late-night snacks on the 2nd floor!
Hygiene: Very good ~ very tidy. The bed quilt is even neat and wrinkle-free. There is no peculiar smell in the room. The bathroom is large and the bath towels are also very clean!
Environment: Comfortable from the inside out ~ you can see the garden view by opening the window in the room! And the location is very good. When you walk out of the hotel, you are right next to the Nanguanxiang Scenic Area~
Service: 100%! When we checked in, the guy at the front desk helped coordinate the room upgrade. I was very touched that the girl at the front desk was very enthusiastic and patient ~ (P.S. Takeaways can be delivered to the door of the room by robot!) In the meantime, if we needed ice packs, the guy at the front desk packed them in bags. I was very touched when it was delivered to the door of the room555
Overall, I am very satisfied. I will choose Atour Hotel next time! Super super recommended ~
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Response from Property: Thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions
Guest User
Superior 2-bed Room
Stayed in Aug 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 25, 2023
The location is very convenient. There is an ancient street next to it. You can go shopping if you have nothing to do. The room is very clean. The breakfast is very rich and the fruit is very fresh!
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Response from Property: Thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions
Guest User
Superior 2-bed Room
Stayed in Jun 2023
Family
1 review
4.2/5
Very Good
Posted on Jun 14, 2023
It is rare to find a large hotel in the ancient town (there is a bias against the hygiene of B&Bs), which is a 5-minute drive from the train station. The quiet Nanguanxiang Ancient Town is just outside the hotel. The clean, comfortable, spacious and quiet Atour met our needs. The pretty little girl at the front desk was polite and thoughtful, and unexpectedly realized "living with bamboo". Thoughtfully equipped with alcohol disinfectant wipes and preheated breakfast plates.
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6/9
Response from Property: Thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions
Foyue
Superior 2-bed Room
Stayed in May 2023
Solo travellers
28 review
5.0/5
Outstanding
Posted on May 22, 2023
When I didn’t want to be bothered by documents, didn’t want to be distracted by gossip, and I didn’t want to interact with Hongru, I chose to drive myself to the quiet city of Haining. This hotel allowed me to spend a very comfortable and pure peaceful weekend.
It is adjacent to Nanguanxiang and there are several restaurants next to the hotel. When traveling alone, I chose a noodle shop called Daikin Xiaojia not far from the hotel. The double ingredients and toppings for 20 to 30 yuan are enough to fill my stomach, and the taste It's also very satisfying and very cost-effective.
The hotel's self-service laundry and drying and the super-fast internet speed in the room are also two big selling points in my opinion.
I have already bookmarked this hotel, and whenever I have the chance to take a short break, I will choose Haining and this hotel.
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Response from Property: Thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions
Guest User
Superior 2-bed Room
Stayed in May 2023
Family
35 review
5.0/5
Outstanding
Posted on May 16, 2023
The hotel's front desk was professional and the check-in was quick. The breakfast was not as good as a five-star hotel but it was good. There were both Chinese and Western dishes. The vegetable salad was in cups for easy access and the freshly cooked noodles were also delicious. There is a free washing machine to use, but it's a pity that I only stayed for one day, otherwise I would have tried it. There is unlimited bottled water, suitable for those who like to drink tea. The hotel is close to the old street, which is what attracts us the most. We will stay here again if we have the opportunity.
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Response from Property: The hotel's reply: The hotel's reply: Thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions
Daixixidechouzhu
Superior Queen Room
Stayed in Jul 2023
Family
23 review
2.7/5
Posted on Jul 2, 2023
The front desk of the hotel had a very bad review. They actually said that they had not received the order from Ctrip. Later, they contacted Ctrip and said that they had found it. They waited for 20 minutes with the children on a hot day without any apology. After they raised their opinions, the front desk offered to upgrade the room. The entire feeling very uncomfortable
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Response from Property: Thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions
Anonymous User
Executive Double Room
Stayed in Feb 2023
Business travellers
2 review
1.2/5
Posted on Feb 24, 2023
The hotel is located in Haining and the room prices are high. The facilities are not as good as those of ordinary hotels, and the sound insulation effect is very poor. There is noisy construction behind the hotel. There is no breakfast, and high music is played in the lobby and room corridors at 11 o'clock late at night.
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Response from Property: Dear guest: First of all, thank you for informing us about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. We hope to have the opportunity to serve you better in the near future.