14 Calle 2-51, Zona 10, Guatemala City, Departamento de Guatemala 01010, Guatemala
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Located in Guatemala City (Zona 10), Real InterContinental Guatemala, an IHG Hotel is a 4-minute walk from Plaza Fontabella Shopping Center and 11 minutes by foot from Oakland Mall. This luxury hotel is 1.5 mi (2.4 km) from Popol Vuh Museum and 1.5 mi (2.4 km) from Europlaza.Show More
TERRIBLE RECEPTION;
I was shocked with reception Alejandro and Kurt. They were rude and not kind.
This behaviors are not suitable IHG and INTERCONTINENTAL philosophy. They were lie.
Room is not clean. Staff not helpful. IHG membership and loyalty not meaning anything.
Diego Li
May 26, 2022
The breakfast was very good, especially the rich fruits. The room was well equipped, the bed was soft, and it would be comfortable to sleep if you were not working. However, there was a problem with the bathtub this time, so I couldn't take a bath.
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Katherine
February 13, 2024
We used the Intercontinental Hotel as a place to stay entering and exiting Guatemala. Our shuttle was not at the airport as prearranged. The room was not ready and then smelled strongly of disinfectant. There was a mix up with the credit card and an employee hounded us about it for our whole trip though we said we were returning shortly and they were holding two hundred dollars of ours. I would choose a different hotel if you want professionalism.
Stephen
February 11, 2024
I have booked many days prior and they advertise the pool and spa and upon my arrival they tell me there is no pool and Spa working but it will be working the second day of my stay. The second day came still no pool working the third day of my day still no pool working so I left and went to another hotel. On the second day I had asked to speak to a manager and I was told a manager would contact me and that did not happen. Upon my check out I mentioned the manager never contacted me and then finally a nice lady came talk to me while I was getting into my Uber to leave
CARLOS E
November 30, 2023
Hotel is very good, nevertheless, we had a corporate lunch on one of the conference rooms and food was really bad.
Matthew
November 27, 2023
Air conditioner did not work properly in the room. Elevators were broken at one point, the lounge was closed and there was zero decor in the rooms. Very sanitary, there are other options that are better in the area.
Mario
November 18, 2023
I made my decision to stay in this hotel because the location was convenient and the hotel would allow for early check in. The information for the hotel said "early check in at noon." Once I was at the hotel's reception I was informed that the room was not ready and early check-in was not available. I had to leave my luggage at the reception desk since I had a late evening meeting to attend. This was the only negative issue - so I will plan accordingly for next time. Upon my return to the hotel, after midnight, my room was ready. The Hotel was clean, the service was great, the restaurant was very good, the wifi was fast. The pool and gym look very good and unfortunately we didn't have time to visit the SPA.
I would definitely stay there again.
Anna
November 16, 2023
Liked the amount and quality of food options offered for breakfast. Hallways smelled a bit musty, and shower curtains didn't contain water inside the tub well enough, and got floors very wet when showring.
Erin
October 18, 2023
This hotel is one of the best in Guatemala City. The facility and amenities were top notch. The service was mediocre. We ate in the restaurant before checking in, and service was just ok, along with the food. We ate way better outside of the hotel. The staff wasn’t really available to assist with transportation, so we took Ubers, and handled it ourself. The security is very good, through it’s a bit scary to see all the guards with guns. The pool and gym were great! I’d stay there again, but honestly expected better for a 5 star property.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican, Continental
StyleBuffet, Boxed/packaged food
Age
Fee
Adult
GTQ 159 (approx. € 18.87) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Opened: 1999
Renovated: 2008
Number of Rooms: 358
Located in Guatemala City (Zona 10), Real InterContinental Guatemala, an IHG Hotel is a 4-minute walk from Plaza Fontabella Shopping Center and 11 minutes by foot from Oakland Mall. This luxury hotel is 1.5 mi (2.4 km) from Popol Vuh Museum and 1.5 mi (2.4 km) from Europlaza.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy international cuisine at The Market, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Guatemala City? This hotel has 6186 square feet (575 square meters) of space consisting of a conference center and 20 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request).
Make yourself at home in one of the 239 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, and LED televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingAdditional charge
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Pool
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at InterContinental Hotels Real Guatemala?
Prices at InterContinental Hotels Real Guatemala are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to InterContinental Hotels Real Guatemala?
The closest airport is La Aurora International Airport. It is 5.1km from the hotel and approximately a 13minutes journey by taxi.
What are the check-in and check-out times at InterContinental Hotels Real Guatemala?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does InterContinental Hotels Real Guatemala provide airport transfer services?
Yes, InterContinental Hotels Real Guatemala provides airport transfer services.
What amenities and services does InterContinental Hotels Real Guatemala have?
InterContinental Hotels Real Guatemala has the following amenities and services: Outdoor Swimming Pool, Sauna, Spa.
Does InterContinental Hotels Real Guatemala have a swimming pool?
Yes, InterContinental Hotels Real Guatemala has a pool. Pool type: Outdoor Swimming Pool.
Does InterContinental Hotels Real Guatemala have fitness amenities?
Yes, InterContinental Hotels Real Guatemala has fitness amenities.
Does InterContinental Hotels Real Guatemala provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does InterContinental Hotels Real Guatemala have non-smoking rooms?
Yes, InterContinental Hotels Real Guatemala has non-smoking rooms. Please view the hotel listing for details.
Does InterContinental Hotels Real Guatemala provide breakfast?
Yes, InterContinental Hotels Real Guatemala provides breakfast.