Zhong Ting International Serviced Apartment (Guangzhou Changgang Jiangnan Avenue)

It can be said that this is the worst hotel I have experienced in the past fifteen years. It is also the hotel with the worst experience during our family Spring Festival trip (Guangzhou, Chaozhou, Shantou and Zhuhai). I booked two rooms in this hotel during this Spring Festival trip. One night, three rooms and four nights, both the hotel environment and the service experience are really "profound". First of all, the environment of the hotel. The hotel facilities are old and decayed, and the hygiene details are unbelievable. Therefore, during the past few days in the hotel, disposable sheets, quilt covers, and kettles were not used once. The water is also electric-heated, so it can barely be used by one person, and multiple people cannot take continuous showers. Also, the air conditioner in the special twin room you ordered does not support heating at all (the merchant said that this was agreed upon in the introduction, so when it comes to heating, The air conditioners are upgraded for free); the second is false propaganda. The photo of the room type you booked and the one you stayed in are not the same at all. Some so-called twin rooms actually have a mattress on the bay window, and even more The details of the many rooms are not shown; I also took some pictures of the above issues, so you can experience them by yourself; the last thing is the service attitude of the merchants. I first booked two rooms for one night, then went to Chaoshan, and returned three days later. We continued to stay in Guangzhou again. This trip was booked in advance. Some problems were discovered on the first night of check-in. However, due to the rush of check-in, the merchant also gave so-called upgrades to cover up some problems. When the whole family was all there, After arriving in Guangzhou and checking in, we found it really unacceptable, so we hoped to solve the problem or change the hotel to another hotel in the next two days. The merchant made it clear that there were no other rooms, and told us that if we wanted to check out, we could apply directly on the platform. , but after we submitted to check out on the Ctrip platform, the merchant refused twice in a row, and the problem was not properly resolved. The attitude was that we would not refund anyway, dragging you down. The Ctrip platform also intervened in negotiations many times, which surprised me. The thing is that I still have to continue to check in. The specialist from Ctrip who assisted with the process was really nice and enthusiastic. From the time we proposed to check out at 10:30 in the morning, he coordinated until the evening. Although the final negotiation for check out was not successful; and finally One detail is that after you check in, there is no cleaning every day, the garbage is not taken out, and free bottled water is not provided every day. When you ask the merchant, the merchant says it is good, but there is no actual action. The above is my real experience of this stay. Because of my company work, I travel frequently, so I travel a lot for business and family. I have stayed in so many hotels, and this hotel really opened my eyes. I have written this a lot, and I hope it can be of reference value to everyone.

The sanitation and facilities are so bad. I booked for two nights and accepted the first night. If I wanted to refund the second night on the same day, I was not refunded. I even deducted more than 100 for the second night. It's very excessive!

1. The front desk of this apartment is on the 39th floor, not on the 36th floor. 2. The plastic slippers used for bathing in the room smelled bad, and the smell of feet reeked of the entire bathroom. 3. There were cockroaches crawling on the table in the room. 4. There is no free mineral water in the room. 5. The Ctrip order shows that I can check out before 14:00, so I communicated with the store, and the store said that I need a good review to be able to check out before 14:00.

False propaganda, the external environment is very bad, it’s a lie

The front desk of the hotel is different from the one on Ctrip. It’s better to ask them to come down to pick you up and take the elevator to swipe your card. The facilities in the room are relatively old, with floor-to-ceiling windows that can open the windows, but the room is not clean and one of the beds has a lot of length. Long hair remains, pillowcases are also dark, the bedding is relatively damp, the wooden frame bed is relatively loose, and there will be squeaks when you move it slightly. The key experience is the worst experience when the staff went to the room and found the bed with hair when checking out There was a thick pool of blood on the bed sheet at the end of the bed, and it was said that I did it. Originally, you had hair on the bed and I didn’t sleep on that bed. I didn’t want to make a trivial matter, and I didn’t open it to check the whole bed. You didn’t change the sheets and I was wronged. I stained your sheets with blood. Why didn’t I say this? I don’t remember the pot. I don’t know if there is such a big wound on my body that can bleed so much blood. But considering that I have no substantial loss, please put the blame on me and don’t punish Aunt Hygiene. The aunt's income is not much and it is not easy, and sometimes it is understandable that her work mistakes are also understandable.

When I booked the hotel, I was confused by the appearance of the building. I realized that it was a pit when I lived in. The worst feeling I have never had before! The walls are peeling and the mattress springs are bulging. The most exaggerated thing is that you can't fall asleep with the late rumbling of the air adjustment. Let me show you the picture above. Please be careful to check in!

交通很便利，很容易找到，昌崗地鐵口E口（2、8號線）直接與電梯相連，房間到地鐵無縫銜接，商家態度很好，會下來接待，環樓層高的風景不錯，衞生乾淨,房間很大，，入睡很安靜，退房後還可以寄存行李，不錯

衞生很差，服務更差，建議市監局相關部門定點清查此類違規違紀現象

酒店乾淨衞生，前台接待好，房間設定設備齊全，高樓層景觀非常好，下次過來首選這家公寓