Cititel Express Penang

The hotel impresses with clean, comfortable rooms and eco-friendly practices. Its prime location near shopping malls and eateries is convenient. Guests appreciate the friendly and efficient staff providing excellent service.

Only stayed for 2 nights as a single person, but in a 2 person twin room. If 2 people are there, it will definitely be tight since there will be little space for luggage/bags and to move around. The beds can be moved slightly, so it gives some more space. Also, the mattress is not sturdy on the frame, so it can shift while sleeping. Otherwise, the room was good with standard amenities. The unique door to close the washroom is also the door for the closet, I assume that was to optimize space. Water refill and ironing station in the hallway (apparently outlets in the hallway were broken, so staff let me iron in the room). Slippers, washroom items, etc... all standard. The front desk mentioned room service was one every two days, but can be requested at the front desk if you need anything. Staff were very friendly and helpful, especially when coming from PEN late due to flight delay. Otherwise, the location was extremely convenient since it was just parallel street to 1st Avenue Shopping Mall, which link connects with Prangin Mall, the TOPs and Kimberly Street (for night market). Just on the other side of the street are a lot of local restaurants that were popular/queues up for their food. Also, can have easy access to myRapid Penang at Komtar for airport OR CAT to Jetty for Feri. Overall, good location convenience and value for night sleep/exploring Georgetown area.

Kindly updated the check-in location not more at the st. Giles Wembley hotel's lobby. The service provided by the Wembley hotel was great and the lobby manager was helpful 😌. Enjoy staying here even the room was not big enough 😇. With free private parking provided by hotel.